Re: Has anyone been receiving this message on limited paypal accounts?? Quote:
Originally Posted by GreenBean What did they want for the first request? What was the actual notice?
What did you supply?
Did you black out any info on any document?
Expand on your side please.
Do yu know why you are getting limited and what steps will you take for the future to avoid same? | Here is the first message I received:
We need your help resolving an issue with your account. To give us time to
work together on this, we've temporarily limited what you can do with your
account until the issue is resolved.
We understand it may be frustrating not to have full access to your PayPal
account. We want to work with you to get your account back to normal as
quickly as possible.
What's the problem?
Since this is a new account, we'd like some additional information to help
confirm your identity.
They wanted me to confirm my bank account and give them proof of address. Had never accepted money on this account. Confirmed bank and provided a utility bill. Both were accepted and passed. Even though accepted they then asked for more info being proof of ID. I gave them a photo of my passport. Then I received the message this thread is about.
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