Just realised why 2 Accoounts limited - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Marketplace Discussions > PayPal Talk > Paypal Limited

Paypal Limited PayPal Limited Account A general forum on PayPal limitations and how to either lift them or create new accounts.

Reply
 
Thread Tools
  #1  
Old 12-19-2014
Junior Member
 
Join Date: Dec 2014
Posts: 26
Thanks: 1
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 37%
iTrader: (0)
Default Just realised why 2 Accoounts limited

I just realized that 2 pp accs I had limited were selling an item I had bought in bulk and then sold in a smaller quantity with a reprinted label from the manufacturer.
I suppose it was wrong of me to reprint the manufacturers label in a smaller size and attach this to the items and I wont do this again!
Can anyone tell me precisely why this is not allowed?
And also can I legally buy something in bulk and then resell it on ebay in smaller quantities?

Thanks
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 12-19-2014
JamesNorth101's Avatar
Super Moderator
 
Join Date: Apr 2013
Posts: 17,277
Thanks: 1,379
Thanked 4,328 Times in 3,373 Posts
Activity: 61%
Longevity: 50%
iTrader: (353)
Default Re: Just realised why 2 Accoounts limited

Quote:
Originally Posted by steplav View Post
And also can I legally buy something in bulk and then resell it on ebay in smaller quantities?
Yes, that is basically what everyone on eBay does or tries to do.
Reply With Quote
  #3  
Old 12-19-2014
Junior Member
Threadstarter  
 
Join Date: Dec 2014
Posts: 26
Thanks: 1
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 37%
iTrader: (0)
Default Re: Just realised why 2 Accoounts limited

But reprinting a manufacturers label and trade mark to fit your smaller packaging is illegal ?

So I need to sell my repackaged item in a plain packet and perhaps explain its origins and I wont get reported and my PP accounts limited ?

(shame really as its a good earner and people do like to see a brand name label)

thanks

Last edited by steplav; 12-19-2014 at 08:14 AM.
Reply With Quote
  #4  
Old 12-19-2014
Ebayorbust's Avatar
Executive [VIP]
 
Join Date: Jul 2009
Posts: 5,375
Thanks: 473
Thanked 2,070 Times in 1,369 Posts
Activity: 41%
Longevity: 80%
iTrader: (53)
Default Re: Just realised why 2 Accoounts limited

Quote:
Originally Posted by steplav View Post
But reprinting a manufacturers label and trade mark to fit your smaller packaging is illegal?
You stated "limitation". What was the limitation notice? What did it specifically say? Did they ask for any documentation?
Reply With Quote
  #5  
Old 12-19-2014
Junior Member
Threadstarter  
 
Join Date: Dec 2014
Posts: 26
Thanks: 1
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 37%
iTrader: (0)
Default Re: Just realised why 2 Accoounts limited

they just said -

We recently noticed an issue with your account. For information on what you can and can't do while your account is limited, go to the Resolution Centre.

Why is my account access limited?
Your account access has been limited for the following reason(s):
10 Dec 2014: For reasons relating to the safe use of the PayPal Service we need some more information about you and your account to help confirm your identity.
(Your case ID for this reason is*PP-00*-xxx-xxx-xxx.)*

What can't I do while my account is limited?
send money
withdraw money from your account
receive or request money
close your account
add money to your account
remove a card
remove a bank account

And when I phoned they could not say why it was limited and simply did not want to do business with me any more!

It took me a few days to realise I must have been reported by the manufacturer or a competitor as it happened on both the accounts I have selling this repackaged item.

Last edited by steplav; 12-19-2014 at 08:31 AM.
Reply With Quote
  #6  
Old 12-19-2014
Ebayorbust's Avatar
Executive [VIP]
 
Join Date: Jul 2009
Posts: 5,375
Thanks: 473
Thanked 2,070 Times in 1,369 Posts
Activity: 41%
Longevity: 80%
iTrader: (53)
Default Re: Just realised why 2 Accoounts limited

Quote:
Originally Posted by steplav View Post
they just said -

We recently noticed an issue with your account. For information on what you can and can't do while your account is limited, go to the Resolution Centre.

Why is my account access limited?
Your account access has been limited for the following reason(s):
10 Dec 2014: For reasons relating to the safe use of the PayPal Service we need some more information about you and your account to help confirm your identity.
(Your case ID for this reason is*PP-xxx-xxx-xxx-xxx.)*

What can't I do while my account is limited?
send money
withdraw money from your account
receive or request money
close your account
add money to your account
remove a card
remove a bank account

And when I phoned they could not say why it was limited and simply did not want to do business with me any more!

It took me a few days to realise I must have been reported by the manufacturer or a competitor as it happened on both the accounts I have selling this repackaged item.
That limitation is nothing to do with your selling activity. You've been hit with the same limitation that dozens of other UK members have had.

When did you make the accounts and had you lifted the receiving limits?

Last edited by Ebayorbust; 12-19-2014 at 08:25 AM.
Reply With Quote
  #7  
Old 12-19-2014
Ebayorbust's Avatar
Executive [VIP]
 
Join Date: Jul 2009
Posts: 5,375
Thanks: 473
Thanked 2,070 Times in 1,369 Posts
Activity: 41%
Longevity: 80%
iTrader: (53)
Default Re: Just realised why 2 Accoounts limited

You also might want to edit out the case ID. Leaving it place just lets Paypal know they made the right decision to close your stealth accounts.
Reply With Quote
  #8  
Old 12-19-2014
Junior Member
Threadstarter  
 
Join Date: Dec 2014
Posts: 26
Thanks: 1
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 37%
iTrader: (0)
Default Re: Just realised why 2 Accoounts limited

Limited on the two accounts selling primarily this repackaged item and when I call they ask me questions about this item I am selling and are not after ID and just want to terminate my accounts.

I am pretty certain why they limited my accounts!

Just wish I had caught on sooner.
Reply With Quote
  #9  
Old 12-19-2014
Junior Member
Threadstarter  
 
Join Date: Dec 2014
Posts: 26
Thanks: 1
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 37%
iTrader: (0)
Default Re: Just realised why 2 Accoounts limited

Oops forgot about the ID!

And its daft little mistakes like this that get my accounts closed.

Thanks to the moderator for removing them.
Reply With Quote
  #10  
Old 12-19-2014
Ebayorbust's Avatar
Executive [VIP]
 
Join Date: Jul 2009
Posts: 5,375
Thanks: 473
Thanked 2,070 Times in 1,369 Posts
Activity: 41%
Longevity: 80%
iTrader: (53)
Default Re: Just realised why 2 Accoounts limited

Quote:
Originally Posted by steplav View Post
Limited on the two accounts selling primarily this repackaged item and when I call they ask me questions about this item I am selling and are not after ID and just want to terminate my accounts.

I am pretty certain why they limited my accounts!

Just wish I had caught on sooner.
That's not the reason but if you want to believe it is then don't let me stop you.

The reason your accounts were shut down is because they "need some more information about you and your account to help confirm your identity".
Reply With Quote
  #11  
Old 12-19-2014
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 57,976
Thanks: 4,604
Thanked 7,066 Times in 6,436 Posts
Activity: 100%
Longevity: 76%
iTrader: (7)
Default Re: Just realised why 2 Accoounts limited

@steplav, were you using the same pp to buy from your manufacturer and sell to customers i.e. accept payment?
Reply With Quote
  #12  
Old 12-19-2014
Junior Member
Threadstarter  
 
Join Date: Dec 2014
Posts: 26
Thanks: 1
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 37%
iTrader: (0)
Default Re: Just realised why 2 Accoounts limited

Hi, I appreciate your reply and that you will have more experience of this than me but then why would PP specifically ask me questions about this item I am selling and then not even wait to ask for ID before informing me they they no longer wished to do business with me?

I think the limitation notice is a standard one and it does mention a request for further info about me, but I dont think that is important.

When I have called B4 and it was about ID they asked no questions about what I was selling or where I got it from, they just wanted me to send ID.

I have to say the Irish PP guy was v smooth and pleasant, so it took a few days to register what the questions about the items I selling meant.

I could be wrong, but I dont think so.
Reply With Quote
  #13  
Old 12-19-2014
Junior Member
Threadstarter  
 
Join Date: Dec 2014
Posts: 26
Thanks: 1
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 37%
iTrader: (0)
Default Re: Just realised why 2 Accoounts limited

No, I did not buy and sell from the same account.

I do remember when I thought about getting the labels printed up thinking, "I bet these guys have someone checking google to see if anyone is ripping them off."

and do a google search and its easy to see what I'm selling as its a pretty niche product with a strong brand name.

Hopefully they wont mind if I sell it as their brand without a reprint label and showing a picture of the large barrel it comes in !
Reply With Quote
  #14  
Old 12-19-2014
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 57,976
Thanks: 4,604
Thanked 7,066 Times in 6,436 Posts
Activity: 100%
Longevity: 76%
iTrader: (7)
Default Re: Just realised why 2 Accoounts limited

Are you selling risky items? I highly doubt it was just the label thing that brought down your account...
Reply With Quote
  #15  
Old 12-19-2014
Junior Member
Threadstarter  
 
Join Date: Dec 2014
Posts: 26
Thanks: 1
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 37%
iTrader: (0)
Default Re: Just realised why 2 Accoounts limited

Its nothing risky, but it is a strong brand name selling a high quality, fairly expensive product to a pretty niche market.

All you have to do is google the product the name and my item comes up near the top on ebay. (at the very top in google shopping)

They would probably assume it is ⊗⊗⊗⊗ as I am selling it in a volume and packaging that they dont supply and they label is a bit of one of theirs but professionally reprinted on sticky labels, so to them the whole thing would look like a ⊗⊗⊗⊗. And its much cheaper than what they usually charge as I got a whole barrel for cheap.

I would do the same if I were them so I cant complain.

Bit gutted though as I was selling 100 a month and making 50% profit even after fees and postage!

Last edited by steplav; 12-19-2014 at 09:36 AM.
Reply With Quote
  #16  
Old 12-19-2014
Senior Member
 
Join Date: Jan 2011
Posts: 3,672
Thanks: 313
Thanked 808 Times in 577 Posts
Activity: 0%
Longevity: 68%
iTrader: (97)
Default Re: Just realised why 2 Accoounts limited

Quote:
Originally Posted by steplav View Post
I could be wrong, but I dont think so.
You ARE wrong! Listen to what members that have more knowledge than you are saying! It has nothing to do with your items
Reply With Quote
The Following User Says Thank You to Callidus For This Useful Post:
Geegee83 (12-19-2014)
  #17  
Old 12-19-2014
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 57,976
Thanks: 4,604
Thanked 7,066 Times in 6,436 Posts
Activity: 100%
Longevity: 76%
iTrader: (7)
Default Re: Just realised why 2 Accoounts limited

Brand name....could be that someone manually looked at your account - saw the brand name sales - and could have gutted you based on that.
Reply With Quote
  #18  
Old 12-19-2014
yankee's Avatar
Executive [VIP]
 
Join Date: Nov 2013
Posts: 7,692
Thanks: 2,216
Thanked 2,545 Times in 1,871 Posts
Activity: 67%
Longevity: 46%
iTrader: (2)
Default Re: Just realised why 2 Accoounts limited

DOZENS of UK accounts if not hundreds from forum members have been limited recently. Pretty much the same exact thing.

IF the manufacturer or Trademark holder had an issue with you it would be through ebay, not paypal. Ebay would have issued a VERO warning or closed the account, NOT paypal. A VERO rights holder would have almost no reason to contact paypal unless a court order was issued to obtain depth of damages in a law suit.
Reply With Quote
  #19  
Old 12-19-2014
Junior Member
Threadstarter  
 
Join Date: Dec 2014
Posts: 26
Thanks: 1
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 37%
iTrader: (0)
Default Re: Just realised why 2 Accoounts limited

I accept your opinions but I still think its very possible.

I know if owned a big brand name like that I would be checking for rip offs.

And a quick email or call to PP would be the easy route to stopping a small time incursion. These big companies will deal with things like this all the time and taking one ebay seller to court is not going to be efficient. I know what I would do if I were them.

My account was not limited to check ID or they would have asked me for some when I spoke to them, surely.

Maybe it was just PP seeing me sell lots of one brand name item packaged different from usual.

Last edited by steplav; 12-19-2014 at 11:42 AM.
Reply With Quote
  #20  
Old 12-19-2014
just_smile's Avatar
Executive [VIP]
 
Join Date: Aug 2012
Posts: 3,201
Thanks: 758
Thanked 930 Times in 698 Posts
Activity: 45%
Longevity: 55%
iTrader: (109)
Default Re: Just realised why 2 Accoounts limited

Brick wall, head, anyone?
Reply With Quote
The Following 3 Users Say Thank You to just_smile For This Useful Post:
Callidus (12-19-2014), RosieTosie (12-19-2014), yankee (12-19-2014)
  #21  
Old 12-19-2014
stevebills's Avatar
Senior Member
 
Join Date: Apr 2011
Posts: 1,870
Thanks: 167
Thanked 105 Times in 96 Posts
Activity: 1%
Longevity: 66%
iTrader: (0)
Default Re: Just realised why 2 Accoounts limited

The lights are on but nobody's home

Last edited by stevebills; 12-19-2014 at 12:12 PM.
Reply With Quote
The Following User Says Thank You to stevebills For This Useful Post:
RosieTosie (12-19-2014)
  #22  
Old 12-19-2014
JamesNorth101's Avatar
Super Moderator
 
Join Date: Apr 2013
Posts: 17,277
Thanks: 1,379
Thanked 4,328 Times in 3,373 Posts
Activity: 61%
Longevity: 50%
iTrader: (353)
Default Re: Just realised why 2 Accoounts limited

This issue is nothing to do with your item.

Its as simple as that.
Reply With Quote
The Following 2 Users Say Thank You to JamesNorth101 For This Useful Post:
RosieTosie (12-19-2014), yankee (12-19-2014)
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Paypal limited for careless error; Ebay account NOT limited hapajenn1 Paypal Limited 5 12-24-2014 06:16 PM
Paypal limited, my debit card associated w/ limited, need to pay for eBay items...??? lmsindependant Paypal Limited 10 04-24-2013 10:20 PM
Paypal limited my limited account. Aka how much worst of a service can they be? BiN4RY Subscriber Discussions 21 01-21-2012 02:47 AM
Paypal Limited Ebay Limited to list Notification of Limited Account Access RXI111 ebaytec1 UK eBay Suspensions 0 09-06-2010 05:36 PM
Screwed Up & Ended With Limited Notification of Limited Account Access RXI059 ricardo_NY1 Paypal Limited 5 08-17-2010 11:22 PM


Aspkin Group

All times are GMT -5. The time now is 12:29 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts