Can not withdraw because Verify Account by Phone

[windboy]

Hi all,

I have a stealth US PayPal account has been limited 180days. after 180days, they allowed me to withdraw money. I've added a Chase bank account to withdraw money. However, when I withdraw PayPal money, paypal request to verify my account by phone. My old phone no longer active.

I tried to add some new phone via google voice, text plus, Pinger ... but they all do not work. "this number does not appear to be registered in your name paypal". I tried to ask help from PayPal by E-mail and calls. But they replied "my account without any problems, and I can withdraw money anytime I want" they asked me to try again with different browsers.

Please give me a solution. I was feeling extremely nervous, I've been waiting 180 days to withdraw their money. And it's really difficult period.

I hope to find a solution to my problem.

[windboy]

I do not have any choice but to add a new phone number. Please help me, I can use Trackfone to add it and verify? Thanks

[GreenBean]

Sadly, there are many posts already on the fourm about this issue.

If the phone number is not from the orginal account, this is why you have troubles.

[windboy]

Originally Posted by GreenBean

Sadly, there are many posts already on the fourm about this issue.

If the phone number is not from the orginal account, this is why you have troubles.

Hi GreenBean,

I have searched a lot of posts, but it does not give me any solution. If you can, please help me :(

[bjammin]

There is no solution that we know of except for trying to call in to resolve the issue.

[windboy]

Originally Posted by bjammin

There is no solution that we know of except for trying to call in to resolve the issue.

Hi Bjammin,

I called them 3 times this week. However, they always answer

Thank you for contacting PayPal Customer Support. My name is Kim. I am sorry to hear about this situation, and understand your frustration and concern regarding access to your funds.

My supervisor looked at your account and determined we have no issues on your account.

If you can log in, you can withdraw your funds.

You might try and a different browser.

I still have a chance with my account?

[bjammin]

I think so. Maybe ask them to initiate the bank transfer on their end since you are unable to make it happen on your end.

Perhaps PP is having a difficult time comprehending what you are trying to relay to them. Are you US? Do they sound US? (usually not)

[windboy]

Originally Posted by bjammin

I think so. Maybe ask them to initiate the bank transfer on their end since you are unable to make it happen on your end.

Perhaps PP is having a difficult time comprehending what you are trying to relay to them. Are you US? Do they sound US? (usually not)

Hi, Is there any way that I can try to pass verify phone? cookie,...

[epimetheus039]

Originally Posted by windboy

Hi, Is there any way that I can try to pass verify phone? cookie,...

You need to email or call them and ask for them to withdraw the money since you are having technical issues. They can do that and I have done it.

[windboy]

Originally Posted by epimetheus039

You need to email or call them and ask for them to withdraw the money since you are having technical issues. They can do that and I have done it.

Hi, I have $ 4,000 in my account. and I will withdraw the money on a bank account with mismatched name. if I ask them to withdraw full money to my bank account. bank hold it or not?

[epimetheus039]

Originally Posted by windboy

Hi, I have $ 4,000 in my account. and I will withdraw the money on a bank account with mismatched name. if I ask them to withdraw full money to my bank account. bank hold it or not?

What bank is it? Have you withdrawn to this bank before? If yes, then there will be absolutely no problem. You can always add new bank account that supports mismatched names or request a cheque to any address (but that needs more tweaking)

[windboy]

Originally Posted by epimetheus039

What bank is it? Have you withdrawn to this bank before? If yes, then there will be absolutely no problem. You can always add new bank account that supports mismatched names or request a cheque to any address (but that needs more tweaking)

Hi, My bank: CHASE and I never withdraw money from my bank account. Can I request a Check and withdraw it with a name mismatch?

[secret storm]

Hey windboy was the phone number thats on your Paypal account ever verified in the history of your Paypal account to begin with?

[epimetheus039]

Originally Posted by windboy

Hi, My bank: CHASE and I never withdraw money from my bank account. Can I request a Check and withdraw it with a name mismatch?

I am not sure if Chase is good for mismatched names but you can withdraw as cheque and cash it out with mismatched name through either the bank that supports mismatched names (not sure if CHASE is one of them) or Western Union might do.

[windboy]

Originally Posted by epimetheus039

I am not sure if Chase is good for mismatched names but you can withdraw as cheque and cash it out with mismatched name through either the bank that supports mismatched names (not sure if CHASE is one of them) or Western Union might do.

Hi, That means that I can request a Check with mismatch name and withdraw it at the Western Union. I do not have any experience in this, they will not be required to show ID when I ask to withdraw Check?

[GreenBean]

ID will be needed for WU.

[sln531]

I have seen this happen before your only chance to get the money is to send it to your bank! But the fact it when you call in They are going to ask you for the last four digits of your social! Is Account made underneath a variation of your real name or a complete fictitious ⊗⊗⊗⊗ name or someone you know?

[123]

Thats why its extremely important to keep the original number active that was used to make the account. Best bet now is convincing paypal to do the bank transfer by calling

[secret storm]

Hey windboy please answer this was the phone number thats on your Paypal account ever verified in the history of your Paypal account to begin with?

[windboy]

Originally Posted by secret storm

Hey windboy please answer this was the phone number thats on your Paypal account ever verified in the history of your Paypal account to begin with?

Hi, I never thought about going confirm my account by phone number, so I do not keep it active. I was limited to 6 months, so I deleted the old phone number and add a new number in the profile. It seems like the new number is not acceptable.

[rsot]

Chase works well for mismatched names by the way

[danielrutherford]

Use the PayPal app to withdraw. I have managed to bypass the Verification process many times via this method.