PayPal denied my limit resolution

[Led]

Hello,
I have recently withdrew my funds from PayPal after waiting 180 days.
In my search of other merchant services I understood that I do need PayPal after all.
I submitted the documents and seems like they did accept it.
However, I didn't pass one thing. I submitted my passport as I am 18 years old currently and my account was made many years ago.
They responded with an email saying that my account will remain limited because I registered when I was still under 18 years old.

We reviewed the documents you submitted and have determined you were not yet 18 years old when the account has been created. According to Section 2 of our User Agreement, you must be at least 18 years old to sign up for a PayPal account. For this reason, we have limited your account.

While your account is limited, you can’t send or receive money. If you have money in your PayPal balance, you can use it to refund your customers or withdraw it after 180 days from the day your account was limited.

If you need to issue any refunds, respond to this email and include:

· The customer’s email address.
· The original payment amount.
· The original payment date.

If you want to withdraw any remaining funds, you need to wait for 180 days. We’ll send you an email with information on how to withdraw your remaining funds at that time.

Your account will remain limited, you can contact us and we’ll help you to resume using our services
Thanks,
PayPal

Is there any way to get it unlimited now?

[elmo]

Looks like you'll have to go the stealth route from here on out

[Pork]

Just contact them and they will tell you to open a new account, you will then have to submit ID through the name change thingy and they will transfer all the balance and linked info to the new account.

Nothing to worry about, it's their standard procedure if you have opened an account as underage but now you are past 18. They just close your account and make you open new one, pretty weird but that's how it works.

[rsot]

Originally Posted by Pork

Just contact them and they will tell you to open a new account, you will then have to submit ID through the name change thingy and they will transfer all the balance and linked info to the new account.

Nothing to worry about, it's their standard procedure if you have opened an account as underage but now you are past 18. They just close your account and make you open new one, pretty weird but that's how it works.

@Pork, you have tried and confirmed this?

[Pork]

Originally Posted by rsot

@Pork, you have tried and confirmed this?

Yes, I've been there serveral times. Nothing to worry about, this is not their "regular" limitation. They even wrote "we’ll help you to resume using our services" in the end.

They will have him open a new account, confirm his identity and then they will transfer all the stuff over keeping the first account permanently limited.

[Led]

Originally Posted by Pork

Yes, I've been there serveral times. Nothing to worry about, this is not their "regular" limitation. They even wrote "we’ll help you to resume using our services" in the end.

They will have him open a new account, confirm his identity and then they will transfer all the stuff over keeping the first account permanently limited.

So do I have to call them about this?

[yankee]

Originally Posted by Led

So do I have to call them about this?

Yes. What other option would you have?

[Led]

Originally Posted by yankee

Yes. What other option would you have?

Maybe they have some sort of support email. I would prefer that rather than waiting hours on the line.

[yankee]

Originally Posted by Led

Maybe they have some sort of support email. I would prefer that rather than waiting hours on the line.

I usually wait about 1 minutes when calling paypal in the US.

You by all means can email them, but it is very slow

[skwar15]

send them an email with the termination of the agreement. Umożoliwić you must withdraw funds

[nnah]

Email or call them