How do I win this dispute? - eBay Suspension & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Marketplace Discussions > PayPal Talk

PayPal Talk PayPal Forums. General issues related to PayPal.

Reply
 
Thread Tools
  #1  
Old 01-03-2017
alin's Avatar
Senior Member
 
Join Date: Nov 2016
Posts: 120
Thanks: 7
Thanked 6 Times in 5 Posts
Activity: 0%
Longevity: 20%
iTrader: (0)
Default How do I win this dispute?

Hey guys and first a happy new year!
So I have added some $$ to a wallet at an online site. I paid through a payment processor with paypal(i give them the money, they give it to the site and site gives me the money in my site wallet).
The amont is $240. I paid it through paypal but I haven't received my funds on the site. So I opened a dispute and they answered saying that they provide screenshots that the transaction went all good and etc. But they said this in the first part now I escalated it to a paypal claim. How can I win it now?
BTW: If they won't answer the 10 day time, but they still answered before escalating to a claim, will I automatically win the case?
And aswell even if it was escalated to a claim it still says "Being reviewed by PayPal" since like 8 hrs, I know that usually it takes 5 mins in that process.
PS: I don't afford to loose that amount of money
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 01-03-2017
Bunneh's Avatar
Executive [VIP]
 
Join Date: Sep 2011
Posts: 4,931
Thanks: 660
Thanked 1,054 Times in 810 Posts
Activity: 25%
Longevity: 62%
iTrader: (24)
Default Re: How do I win this dispute?

i dont think paypal will let the website win with just screenshots.
Paypal will need tracking numbers which they wont have.

if your claim says 'being reviewed by paypal' then it can take up to 30 days for them to complete the case in your favour or the sellers favour.
__________________
*FOR SALE* AGED UK ACCOUNTS WITH SELLING FEEDBACK
BUY 3 AND GET ONE FREE HIGH LIMIT ACCOUNTS ENTER MY STORE HERE
GET A DEDICATED IP ADDRESS FOR EBAY & AMAZON HERE
Reply With Quote
  #3  
Old 01-03-2017
alin's Avatar
Senior Member
Threadstarter  
 
Join Date: Nov 2016
Posts: 120
Thanks: 7
Thanked 6 Times in 5 Posts
Activity: 0%
Longevity: 20%
iTrader: (0)
Default Re: How do I win this dispute?

The idea of 'being reviewed by paypal' was that it takes 5 minutes then it changes it's status to "Awaiting for other party response".
I've mentioned in the dispute that it's a digital good tho.
PS: I really appreciate your answer because i'm pretty desperate about this..
Reply With Quote
  #4  
Old 01-03-2017
Bunneh's Avatar
Executive [VIP]
 
Join Date: Sep 2011
Posts: 4,931
Thanks: 660
Thanked 1,054 Times in 810 Posts
Activity: 25%
Longevity: 62%
iTrader: (24)
Default Re: How do I win this dispute?

after you esculate it to a claim the other party can no longer respond, and now its paypal who will look at it.

Which can take up to 30 days.
__________________
*FOR SALE* AGED UK ACCOUNTS WITH SELLING FEEDBACK
BUY 3 AND GET ONE FREE HIGH LIMIT ACCOUNTS ENTER MY STORE HERE
GET A DEDICATED IP ADDRESS FOR EBAY & AMAZON HERE
Reply With Quote
  #5  
Old 01-03-2017
alin's Avatar
Senior Member
Threadstarter  
 
Join Date: Nov 2016
Posts: 120
Thanks: 7
Thanked 6 Times in 5 Posts
Activity: 0%
Longevity: 20%
iTrader: (0)
Default Re: How do I win this dispute?

This would mean that seller can't defend thieirselves.
The seller answered before escalating to a claim. what should I do to win it?
Reply With Quote
  #6  
Old 01-09-2017
alin's Avatar
Senior Member
Threadstarter  
 
Join Date: Nov 2016
Posts: 120
Thanks: 7
Thanked 6 Times in 5 Posts
Activity: 0%
Longevity: 20%
iTrader: (0)
Default Re: How do I win this dispute?

Ok so unfortunately I lost the case.
Would it be a idea to call them and tell them that I lied about being a digital good so they can't provide a tracking id, and now to reopen again and asking for tracking id? If this is not a good idea, what should I do???
Reply With Quote
  #7  
Old 01-10-2017
alin's Avatar
Senior Member
Threadstarter  
 
Join Date: Nov 2016
Posts: 120
Thanks: 7
Thanked 6 Times in 5 Posts
Activity: 0%
Longevity: 20%
iTrader: (0)
Default Re: How do I win this dispute?

Any advices please???
Reply With Quote
  #8  
Old 01-10-2017
oompaloompa's Avatar
Executive [VIP]
 
Join Date: Jul 2008
Posts: 9,565
Thanks: 502
Thanked 1,469 Times in 1,179 Posts
Activity: 0%
Longevity: 88%
iTrader: (7)
Default Re: How do I win this dispute?

was it from balance or via credit card?

in theory you can do a snad after losing an INR - worth a try but might be dicey........
__________________
https://youtu.be/bn4t0BuClbw
Reply With Quote
  #9  
Old 01-10-2017
JamesNorth101's Avatar
Super Moderator
 
Join Date: Apr 2013
Posts: 17,182
Thanks: 1,335
Thanked 4,270 Times in 3,337 Posts
Activity: 79%
Longevity: 49%
iTrader: (347)
Default Re: How do I win this dispute?

Why did you not tell them the truth from the start out of question?
Reply With Quote
  #10  
Old 01-10-2017
alin's Avatar
Senior Member
Threadstarter  
 
Join Date: Nov 2016
Posts: 120
Thanks: 7
Thanked 6 Times in 5 Posts
Activity: 0%
Longevity: 20%
iTrader: (0)
Default Re: How do I win this dispute?

@oompaloompa
"in theory you can do a snad after losing an INR - worth a try but might be dicey........" idk what you mean i dont understand.
I paid from PP balance.
@james I don't know
Reply With Quote
  #11  
Old 01-10-2017
oompaloompa's Avatar
Executive [VIP]
 
Join Date: Jul 2008
Posts: 9,565
Thanks: 502
Thanked 1,469 Times in 1,179 Posts
Activity: 0%
Longevity: 88%
iTrader: (7)
Default Re: How do I win this dispute?

significantly not as described is a SNAD

so people sometimes do not receive something INR but then they end up receiving it late and it is not as described. 2 different types of dispute...........

because you already said it was digital though....I think it is less likely to win, partly also because you cannot return it.

you can try it though....

btw, this wallet site - is it a reputable one? why do you think they took your paypal transfer and did not credit your wallet? or are you saying the payment processor did not pass it on? there seems to be more to this story than you are saying.....?
__________________
https://youtu.be/bn4t0BuClbw

Last edited by oompaloompa; 01-10-2017 at 11:36 AM.
Reply With Quote
  #12  
Old 01-10-2017
oompaloompa's Avatar
Executive [VIP]
 
Join Date: Jul 2008
Posts: 9,565
Thanks: 502
Thanked 1,469 Times in 1,179 Posts
Activity: 0%
Longevity: 88%
iTrader: (7)
Default Re: How do I win this dispute?

Quote:
Originally Posted by JamesNorth101 View Post
Why did you not tell them the truth from the start out of question?
maybe the OP did tell the truth, and that is the problem...was probably better off saying it was tangibles ...........
__________________
https://youtu.be/bn4t0BuClbw
Reply With Quote
  #13  
Old 01-10-2017
alin's Avatar
Senior Member
Threadstarter  
 
Join Date: Nov 2016
Posts: 120
Thanks: 7
Thanked 6 Times in 5 Posts
Activity: 0%
Longevity: 20%
iTrader: (0)
Default Re: How do I win this dispute?

The site is very trusted.
i don't think now I can reopen the case and ask them to open a claim about physical good SNAD..
I've talked today to customer support and the lady said something like if I lie about being a digital or physical good I can loose the dispute.
So what should I do?
From what I understood they will ask for more evidence if I want to appeal the case. would be screenshots of wallet $0 and transaction not appearing on the site with the wallet?What should I do next? Should I try to call them that I lied about being a digital good because I wanted to scam them but actually it is a physical good and they haven't shipped it so I got scammed and to reopen the case as physical good not received? Would that be a good story? Please, I really need help
Reply With Quote
  #14  
Old 01-10-2017
Bunneh's Avatar
Executive [VIP]
 
Join Date: Sep 2011
Posts: 4,931
Thanks: 660
Thanked 1,054 Times in 810 Posts
Activity: 25%
Longevity: 62%
iTrader: (24)
Default Re: How do I win this dispute?

Quote:
Originally Posted by alin View Post
The site is very trusted.
i don't think now I can reopen the case and ask them to open a claim about physical good SNAD..
I've talked today to customer support and the lady said something like if I lie about being a digital or physical good I can loose the dispute.
So what should I do?
From what I understood they will ask for more evidence if I want to appeal the case. would be screenshots of wallet $0 and transaction not appearing on the site with the wallet?What should I do next? Should I try to call them that I lied about being a digital good because I wanted to scam them but actually it is a physical good and they haven't shipped it so I got scammed and to reopen the case as physical good not received? Would that be a good story? Please, I really need help
Who told you that you wont win? the website? or paypal?
__________________
*FOR SALE* AGED UK ACCOUNTS WITH SELLING FEEDBACK
BUY 3 AND GET ONE FREE HIGH LIMIT ACCOUNTS ENTER MY STORE HERE
GET A DEDICATED IP ADDRESS FOR EBAY & AMAZON HERE
Reply With Quote
  #15  
Old 01-10-2017
oompaloompa's Avatar
Executive [VIP]
 
Join Date: Jul 2008
Posts: 9,565
Thanks: 502
Thanked 1,469 Times in 1,179 Posts
Activity: 0%
Longevity: 88%
iTrader: (7)
Default Re: How do I win this dispute?

Quote:
Originally Posted by alin View Post
The site is very trusted.
What should I do next? Should I try to call them that I lied about being a digital good because I wanted to scam them but actually it is a physical good and they haven't shipped it so I got scammed and to reopen the case as physical good not received? Would that be a good story? Please, I really need help
wtf? - are you for real!!!??? you think that is a good story??

is it a bitcoins site? does this site actually sell anything physical at all?

You told them it is digital already, all that you can do now is not say too much, you are trying to over-explain it, and just say it is physical goods and either re-open the INR or say you received and it is SNAD...what you need to decide is what you want to say the goods actually are....that depends on what this site sells............I do not think they will believe you if they look in to it properly, but if it is someone pushing buttons with a retard stick, then you might be lucky...
__________________
https://youtu.be/bn4t0BuClbw

Last edited by oompaloompa; 01-10-2017 at 01:53 PM.
Reply With Quote
  #16  
Old 01-10-2017
alin's Avatar
Senior Member
Threadstarter  
 
Join Date: Nov 2016
Posts: 120
Thanks: 7
Thanked 6 Times in 5 Posts
Activity: 0%
Longevity: 20%
iTrader: (0)
Default Re: How do I win this dispute?

The site is selling CS:GO items man. ONLY digital goods it is selling. But the thing is!!
The one I made the payment to is a PAYMENT PROCESSOR. So the guys I paid to shouldn't give me anything they just transfer the money to the site but now I didnt receive them.

And about that story. I could tell them that before giving my info and trying my luck.
Reply With Quote
  #17  
Old 01-10-2017
alin's Avatar
Senior Member
Threadstarter  
 
Join Date: Nov 2016
Posts: 120
Thanks: 7
Thanked 6 Times in 5 Posts
Activity: 0%
Longevity: 20%
iTrader: (0)
Default Re: How do I win this dispute?

Quote:
Originally Posted by Bunneh View Post
Who told you that you wont win? the website? or paypal?
I talked to PP and asked them a "random" question and they said something like if I fill dispute for physical good and actually it is a digital good and they find out - I will loose the case.

I repeat. The money i send is TO A PAYMENT PROCESSOR..so this should help I guess

And another stupid idea would be just to call them and tell them to repoen it for INR/SNAD without telling them before it was a digital good?

Last edited by alin; 01-10-2017 at 02:03 PM.
Reply With Quote
  #18  
Old 01-10-2017
purplewhale's Avatar
MU
 
Join Date: Jan 2017
Posts: 36
Thanks: 10
Thanked 3 Times in 3 Posts
Activity: 0%
Longevity: 19%
iTrader: (0)
Default Re: How do I win this dispute?

It would also be a good idea, before opening a case to work it out with the site.

Opening a case can make them less likely to want to help you, and it's not like opening a case would be in your favour anyway.

If the site turns out to be untrustworthy, you should probably contact some type of trading standards agency, or fraud investigations team. But I wouldn't know about that...

* Okay I just read what type of site it is now, after I commented: Please stick to sites such as G2A, etc. when buying online codes etc.

Last edited by purplewhale; 01-10-2017 at 02:05 PM.
Reply With Quote
  #19  
Old 01-10-2017
alin's Avatar
Senior Member
Threadstarter  
 
Join Date: Nov 2016
Posts: 120
Thanks: 7
Thanked 6 Times in 5 Posts
Activity: 0%
Longevity: 20%
iTrader: (0)
Default Re: How do I win this dispute?

yes I paid to G2A(with G2a PAY, Paypal as payment processor).
And they are well known for fraud, stolen games too so if you guys to a quick google search"g2a fraud" you will get surprised. Will telling PP to look for g2a scams online be an ideea too?
Reply With Quote
  #20  
Old 01-10-2017
oompaloompa's Avatar
Executive [VIP]
 
Join Date: Jul 2008
Posts: 9,565
Thanks: 502
Thanked 1,469 Times in 1,179 Posts
Activity: 0%
Longevity: 88%
iTrader: (7)
Default Re: How do I win this dispute?

so you are cashing out using paypal, buying codes?

why would a payment processor do this? a reputable processor? are you sure the wallet site is saying they did not receive it and blaming the processor?
__________________
https://youtu.be/bn4t0BuClbw
Reply With Quote
  #21  
Old 01-10-2017
alin's Avatar
Senior Member
Threadstarter  
 
Join Date: Nov 2016
Posts: 120
Thanks: 7
Thanked 6 Times in 5 Posts
Activity: 0%
Longevity: 20%
iTrader: (0)
Default Re: How do I win this dispute?

Quote:
Originally Posted by oompaloompa View Post
so you are cashing out using paypal, buying codes?
Idk what you mean

Yes seems like it happened now. I don't think they are reputable
Reply With Quote
  #22  
Old 01-10-2017
purplewhale's Avatar
MU
 
Join Date: Jan 2017
Posts: 36
Thanks: 10
Thanked 3 Times in 3 Posts
Activity: 0%
Longevity: 19%
iTrader: (0)
Default Re: How do I win this dispute?

Well, G2A is a well known marketplace, are you sure the funds aren't delayed.
There is no way they would have intentionally scammed you.
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
dispute help!! lulbert eBay Discussion! 10 08-26-2011 10:26 PM
Dispute for 10k-30k... FandangoKango Subscriber Discussions 5 08-19-2011 04:08 AM
Can buyers file a SnD dispute after an Unauthorized dispute? BiN4RY Subscriber Discussions 11 07-26-2011 04:38 AM


Aspkin Group

All times are GMT -5. The time now is 06:01 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts