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- PayPal Talk
( https://www.aspkin.com/forums/paypal-talk/)
| Max_m | 02-21-2017 02:57 AM |
PayPal "Sorry,but we need more information.Please withdraw money on our Classic site"
Hi guys, I need help.
I have stealth paypal account is fully 100% verified and confirmed. I've add my really a bank account (Payoneer) and confirmed it successfully. My first selling ebay 02/09/17 money available.When I try to withdraw money to my confirmed bank account I get this message "Sorry, but we need more information. Please withdraw money on our Classic site instead." So I click the link to the classic site, attempt to make the withdraw from there except when I enter the amount and click continue it loads the exact same page and nothing has changed with my account balances.
Please help, thanks. |
Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
Call them and tell them about the glitch |
Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
What Country is the PayPal in? and, if it's in another Country, what are you using as far as internet connection goes to get online? |
| Max_m | 02-24-2017 06:09 AM |
Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
Quote:
Originally Posted by MM78
(Post 832273)
What Country is the PayPal in? and, if it's in another Country, what are you using as far as internet connection goes to get online?
| Country paypal USA. I use vpn Strong, to change the my ip. Maybe problem is the VPN ? |
| Bunneh | 02-24-2017 07:06 AM |
Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
strongVpn is already blacklisted... its almost as bad as using hide my ass. |
| JamesNorth101 | 02-24-2017 07:09 AM |
Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
Quote:
Originally Posted by Max_m
(Post 832393)
Country paypal USA. I use vpn Strong, to change the my ip. Maybe problem is the VPN ?
| I would put money on the VPN being the issue |
| easy.bake.oven | 02-24-2017 09:16 AM |
Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
Quote:
Originally Posted by Max_m
(Post 831696)
Hi guys, I need help.
I have stealth paypal account is fully 100% verified and confirmed. I've add my really a bank account (Payoneer) and confirmed it successfully. My first selling ebay 02/09/17 money available.When I try to withdraw money to my confirmed bank account I get this message "Sorry, but we need more information. Please withdraw money on our Classic site instead." So I click the link to the classic site, attempt to make the withdraw from there except when I enter the amount and click continue it loads the exact same page and nothing has changed with my account balances.
Please help, thanks.
| I got the same thing recently on my UK accounts - on about 2 or 3 of them.
My only suggestion for the moment is to wait a few days and try again. |
| easy.bake.oven | 02-24-2017 09:18 AM |
Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
Quote:
Originally Posted by JamesNorth101
(Post 832405)
I would put money on the VPN being the issue
| Its not the VPN.
I am in UK and not using VPNs.
I do know that StrongVPN is used and abused but I am not on any VPN or stuff like that and I got that error |
| easy.bake.oven | 02-24-2017 09:21 AM |
Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
Quote:
Originally Posted by alin
(Post 832272)
Call them and tell them about the glitch
| Not worth calling them mate.
They a bunch of buffoons man.
They got glitches in their own heads so they cant fix any glitches.
Calling them causes a manual review on ones account so if one does not mind that then call them by all means XxX |
| Max_m | 02-24-2017 10:11 AM |
Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
Quote:
Originally Posted by easy.bake.oven
(Post 832419)
I got the same thing recently on my UK accounts - on about 2 or 3 of them.
My only suggestion for the moment is to wait a few days and try again.
| I'm trying more 20 days |
| JamesNorth101 | 02-24-2017 10:16 AM |
Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
It may well be at that stage worth opening a support ticket with them via PayPal messages
You can also try clearing out your cookies, although that in itself can lead to other issues as well |
| Awaken | 02-24-2017 10:30 AM |
Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
No need to call. I have resolved several PayPal issues using the message center. Just send them a message and a rep will reply. It may take 24Hrs but way less risky. |
| likefrasers | 02-24-2017 12:13 PM |
Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
I have the same issue. All of the sudden, can not withdraw, it leads me to the classic site, but after that it just stuck there not moving anymore. |
| BleepBloop | 02-24-2017 12:21 PM |
Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
Quote:
Originally Posted by Max_m
(Post 831696)
Hi guys, I need help.
I have stealth paypal account is fully 100% verified and confirmed. I've add my really a bank account (Payoneer) and confirmed it successfully. My first selling ebay 02/09/17 money available.When I try to withdraw money to my confirmed bank account I get this message "Sorry, but we need more information. Please withdraw money on our Classic site instead." So I click the link to the classic site, attempt to make the withdraw from there except when I enter the amount and click continue it loads the exact same page and nothing has changed with my account balances.
Please help, thanks.
| If your bank is Payoneer, that is the problem. Obviously you can add it to confirm your account but you cannot not withdraw to it. Particularly in US. (Not sure of other regions nut it sure seem like it.) Nor can you add it to use as a payment method. |
| likefrasers | 02-25-2017 02:02 PM |
Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
Update, the problem seems ok now, just withdraw 60$. |
| likefrasers | 02-27-2017 11:09 AM |
Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
It's really strange, to withdraw 60$ has no issue, but when I tried to withdraw more than that, the "sorry need more information" just pops out.
Not sure if someone else has the same issue? |
Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
Quote:
Originally Posted by likefrasers
(Post 832979)
It's really strange, to withdraw 60$ has no issue, but when I tried to withdraw more than that, the "sorry need more information" just pops out.
Not sure if someone else has the same issue?
| Which bank are you using? Also does PayPal try to confirm your phone when it sends you to the classic site? |
| Max_m | 02-27-2017 11:35 AM |
Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
Quote:
Originally Posted by BleepBloop
(Post 832457)
If your bank is Payoneer, that is the problem. Obviously you can add it to confirm your account but you cannot not withdraw to it. Particularly in US. (Not sure of other regions nut it sure seem like it.) Nor can you add it to use as a payment method.
| Payoneer not working US PayPal account ? |
Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
Quote:
Originally Posted by Max_m
(Post 832983)
Payoneer not working US PayPal account ?
| Payoneer does not work for US PayPal. |
| Max_m | 02-27-2017 11:52 AM |
Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
Quote:
Originally Posted by MM78
(Post 832984)
Payoneer does not work for US PayPal.
| How withdraw money stealth paypal account not resident USA? |
| likefrasers | 02-27-2017 11:55 AM |
Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
Quote:
Originally Posted by MM78
(Post 832981)
Which bank are you using? Also does PayPal try to confirm your phone when it sends you to the classic site?
| BOA
No, they don't ask me to confirm my phone. |
Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
Quote:
Originally Posted by Max_m
(Post 832986)
How withdraw money stealth paypal account not resident USA?
| Need a US Bank. |
| likefrasers | 02-27-2017 11:56 AM |
Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
Quote:
Originally Posted by Max_m
(Post 832986)
How withdraw money stealth paypal account not resident USA?
| You will need a US bank. |
Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
Quote:
Originally Posted by likefrasers
(Post 832987)
BOA
No, they don't ask me to confirm my phone.
| Ok, I know for a while I was having to do the same but in my case they wanted me to phone verify before withdrawing.
Are you using separate user accounts or VMWares? |
| likefrasers | 02-27-2017 11:59 AM |
Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
Quote:
Originally Posted by MM78
(Post 832990)
Ok, I know for a while I was having to do the same but in my case they wanted me to phone verify before withdrawing.
Are you using separate user accounts or VMWares?
| I'm using VMWare. Running 10 accounts here none of them has the same issue.
Really really strange!
And it's even stranger why there's no problem to withdraw 60$... |
Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
Quote:
Originally Posted by likefrasers
(Post 832991)
I'm using VMWare. Running 10 accounts here none of them has the same issue.
Really really strange!
And it's even stranger why there's no problem to withdraw 60$...
| Yeah that's a strange one for sure. |
| bgextracts | 03-06-2017 02:43 PM |
Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
Quote:
Originally Posted by Max_m
(Post 831696)
Hi guys, I need help.
I have stealth paypal account is fully 100% verified and confirmed. I've add my really a bank account (Payoneer) and confirmed it successfully. My first selling ebay 02/09/17 money available.When I try to withdraw money to my confirmed bank account I get this message "Sorry, but we need more information. Please withdraw money on our Classic site instead." So I click the link to the classic site, attempt to make the withdraw from there except when I enter the amount and click continue it loads the exact same page and nothing has changed with my account balances.
Please help, thanks.
| Did you manage to fix this? I've been withdrawing just fine for a number of months, and managed to withdraw just 2 days prior and have been met with this message all day. |
| likefrasers | 03-07-2017 12:22 AM |
Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
Quote:
Originally Posted by bgextracts
(Post 834372)
Did you manage to fix this? I've been withdrawing just fine for a number of months, and managed to withdraw just 2 days prior and have been met with this message all day.
| Try to withdraw the same amount as you did last time, then add it up slowly. I had no issue when I withdraw 60, but if I tried to withdraw 100, this messages pops out. So I back to 60, and slowly add up 10$ every time, now I can withdraw 100$ without any problem. |
| thegodfathertm07 | 03-07-2017 08:57 AM |
Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
Im still getting this is anybody else! |
| thegodfathertm07 | 03-07-2017 09:59 AM |
Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
tried with a different browser (ie) worked fine |
| 0009898 | 04-20-2017 10:12 PM |
Quote:
Originally Posted by likefrasers
(Post 832979)
It's really strange, to withdraw 60$ has no issue, but when I tried to withdraw more than that, the "sorry need more information" just pops out.
Not sure if someone else has the same issue?
| i got the same thing with eu paypal,i think wait few day it will be ok |
Re: PayPal "Sorry,but we need more information.Please withdraw money on our Classic s
Have the same problem, is any way to fix it?
Call to PayPal do not change anything, they tell me all is ok with the account.
Do not want to call them second time :o) |
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