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Old 04-24-2017
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Default 3 PayPal accounts limited, eBay accounts not - WHY?

I created some stealth accounts and I have sold some items on there but PayPal have limited 3 of my accounts for no apparent reason. Some of my other PP accounts are still live but I am confused as to what happened with the limited accounts because the ebay accounts are still live and I have had no customer complaints.

I didn't accept lots of money into the accounts in a short period so can anyone help guide me as to what may have gone wrong?

Thansk a lot
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Old 04-24-2017
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Default Re: 3 PayPal accounts limited, eBay accounts not - WHY?

All 3 limited at the same time?

Are these accounts new? Verified?
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Old 04-24-2017
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Default Re: 3 PayPal accounts limited, eBay accounts not - WHY?

Two were listed at the same time and one was listed today, one day after. They are UK business account. Im not an expert but Im failing to see what I did wrong.
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Old 04-24-2017
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Default Re: 3 PayPal accounts limited, eBay accounts not - WHY?

We would need much more Info to try and determine a reason why.

Are you selling risky items?
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Old 04-24-2017
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Default Re: 3 PayPal accounts limited, eBay accounts not - WHY?

Quote:
Originally Posted by just_smile View Post
We would need much more Info to try and determine a reason why.

Are you selling risky items?
I have just checked and they were all limited on consecutive days. If I was selling high risk items would they not have limited my ebay account though?
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Old 04-24-2017
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Default Re: 3 PayPal accounts limited, eBay accounts not - WHY?

''We noticed some significant changes to your account activity. To help keep you and all our PayPal customers secure, we need more information to understand how these changes affect your business.''

This is the message on all 3 of the accounts
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Old 04-24-2017
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Default Re: 3 PayPal accounts limited, eBay accounts not - WHY?

If that's an admission of selling high risk items, then you have your reason.
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Old 04-24-2017
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Default Re: 3 PayPal accounts limited, eBay accounts not - WHY?

Quote:
Originally Posted by just_smile View Post
If that's an admission of selling high risk items, then you have your reason.
No it isnt. I was just genuinely curious because it would seem common sense to me that they would limit the ebay account rather than the paypal account.
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Old 04-24-2017
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Default Re: 3 PayPal accounts limited, eBay accounts not - WHY?

Why don 't you break down each account so the vets on here can pick it apart:

how old it was?
what items sold? - be general if you don't want to give away niche product
What dates did each item on each account sell on?
any withdrawls if so how much?
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Old 04-24-2017
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Default Re: 3 PayPal accounts limited, eBay accounts not - WHY?

Quote:
Originally Posted by Themav View Post
Why don 't you break down each account so the vets on here can pick it apart:

how old it was?
what items sold? - be general if you don't want to give away niche product
What dates did each item on each account sell on?
any withdrawls if so how much?
I have just reviewed one of the accounts:


how old it was? - 1st April 2017

what items sold? - be general if you don't want to give away niche product - All the items were from one category but they were unbranded and from China. However they were new (this may have been were i went wrong).

What dates did each item on each account sell on? - I have just had a look and I didn't realise but a lot of the items sold within 3 days suddenly. 2 on 22nd. 3 on the 23rd. 4 on the 24th.

any withdrawls if so how much? - None

Thanks for the help
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Old 04-24-2017
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Default Re: 3 PayPal accounts limited, eBay accounts not - WHY?

the beauty of it is that when paypal goes down, your paypal accounts wont. If they both went down the whole of the ebay stratospere would come to a stand still, As some ebay accounts would be going down simply because some a'hole inserted their paypal accounts in bad ebay sells. If they both went down, i would no doubt predict that this would be exploited creatively by ruthless sellers to bring down their competitors. Especially that pay-pal email addresses are easily exhibited in emails after purchase transaction. Huh thank ebay for their foresight
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Old 04-24-2017
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Default Re: 3 PayPal accounts limited, eBay accounts not - WHY?

Quote:
Originally Posted by MUFCLuke7 View Post
No it isnt. I was just genuinely curious because it would seem common sense to me that they would limit the ebay account rather than the paypal account.
Either or can be shut down. Payypal don't like risky items just as much as ebay.

What category were the items in?
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Default Re: 3 PayPal accounts limited, eBay accounts not - WHY?

Quote:
Originally Posted by just_smile View Post
Either or can be shut down. Payypal don't like risky items just as much as ebay.

What category were the items in?
business and industrial. Thanks
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Default Re: 3 PayPal accounts limited, eBay accounts not - WHY?

9 items in 3 days - what price per item?
did you ship out at the end of each day or send all 9 out all at once?
were tracking numbers added?
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Default Re: 3 PayPal accounts limited, eBay accounts not - WHY?

Quote:
Originally Posted by Themav View Post
9 items in 3 days - what price per item?
did you ship out at the end of each day or send all 9 out all at once?
were tracking numbers added?
9 items in 3 days - what price per item? Average about £40 EDIT: There was an item which was bidded up to £100 but the buyer didnt pay

did you ship out at the end of each day or send all 9 out all at once? I didn't actually send any of them yet because my PP account was already limited.

were tracking numbers added? No Tracking (I know, a mistake, but I'm learning) I didn't know it mattered much
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Default Re: 3 PayPal accounts limited, eBay accounts not - WHY?

so was that 9 sales across all 3 accounts?
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Default Re: 3 PayPal accounts limited, eBay accounts not - WHY?

Quote:
Originally Posted by Themav View Post
so was that 9 sales across all 3 accounts?
No I was just giving an example of items on one account. Do you want the others?

Last edited by MUFCLuke7; 04-24-2017 at 09:58 AM.
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Default Re: 3 PayPal accounts limited, eBay accounts not - WHY?

the more info the better so yes please ...

But I will say that £360 on 1 account in 3 days may have resulted in a limited account on its own so if the other 2 are similar in amounts and volume then its highly probably thats your reason.
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Default Re: 3 PayPal accounts limited, eBay accounts not - WHY?

Quote:
Originally Posted by Themav View Post
the more info the better so yes please ...

But I will say that £360 on 1 account in 3 days may have resulted in a limited account on its own so if the other 2 are similar in amounts and volume then its highly probably thats your reason.
Ok Thanks, yes they are very similar. Do you think selling new items may have affected it? Any other tips? Should I ship on the same day?
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Default Re: 3 PayPal accounts limited, eBay accounts not - WHY?

I would wait for the Pro's to chime in but i'm sure they will say it was too much too soon.
Tracking always helps and selling used items first but then again there are some on here who do sell new off the bat but will sell 1 item every few days
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Old 04-24-2017
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Default Re: 3 PayPal accounts limited, eBay accounts not - WHY?

What are they asking for (if anything) to restore the accounts?

Very likely it's the items that are causing the issue. The limitations are probably being triggered by the ebay description title.

If they are requesting invoices / supplier info then it's the items causing the problem - either what they are or selling too many, too quickly.
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Default Re: 3 PayPal accounts limited, eBay accounts not - WHY?

Quote:
Originally Posted by Ebayorbust View Post
What are they asking for (if anything) to restore the accounts?

Very likely it's the items that are causing the issue. The limitations are probably being triggered by the ebay description title.

If they are requesting invoices / supplier info then it's the items causing the problem - either what they are or selling too many, too quickly.
This is what they are requesting:

Upload a photo ID
Provide proof of your address
Provide your business information
Provide proof of postage
Confirm available inventory

EDIT: Also what do you mean ''triggered by the ebay description title''?
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