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Old 06-28-2017
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Default Can I Ask Paypal TO Remove Hold On Payment Received ?

my PP is in good standing ... last week a withdraw from my bank to do refund to customer have failed (( VBA )) ...he paid in British Pound , i had only USD PP balance ....they go to my VBA to witdraw , it failed .. i received message telling me they removed that bank account , asked to make sure all info is correct OR add new one ....i called them , agent kindly RE-link same bank account ....but since then any payment receive from customers put on hold ....
if i call them to remove hold they can do OR that will complicate the problem , will keep an eye on my PP ....
any experience there .... thank you
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Old 06-28-2017
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Default Re: Can I Ask Paypal TO Remove Hold On Payment Received ?

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Originally Posted by soli24 View Post
my PP is in good standing ... last week a withdraw from my bank to do refund to customer have failed (( VBA )) ...he paid in British Pound , i had only USD PP balance ....they go to my VBA to witdraw , it failed .. i received message telling me they removed that bank account , asked to make sure all info is correct OR add new one ....i called them , agent kindly RE-link same bank account ....but since then any payment receive from customers put on hold ....
if i call them to remove hold they can do OR that will complicate the problem , will keep an eye on my PP ....
any experience there .... thank you
Your not going to be able to withdraw to a VBA

You need to try to get a real bank account added for a withdrawal
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Default Re: Can I Ask Paypal TO Remove Hold On Payment Received ?

So I made a mistake once where I don't have enough funds to pay ebay fees and it did the ecact same thing.

The best way to go would be get a good bank account, and attach that.
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Default Re: Can I Ask Paypal TO Remove Hold On Payment Received ?

If there's any problem with the transfer they remove the bank account.

Also, it sounds like they flagged you for some other issue as well, probably name mismatch or bad bank account, they'll be holding and watching you for some time.

Probably best to hunker down and wait for it to blow over for a while.
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Default Re: Can I Ask Paypal TO Remove Hold On Payment Received ?

VBA withdrawels are for certain countries, yours is not one of them. As for the issue the same happend to me. I had funds in USD convert to GBP, went to refund the funds and I did not have high enough USD balance so it attempted to take the money out of the bank. My bank was removed and it would not let me add it, so I called them and said 'I never had enough in the bank', explained the currency **** and he said one minute, two minutes later I was able to re-add the same bank.

Call them up, have your details ready, stay calm, its a very simple fix.
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Default Re: Can I Ask Paypal TO Remove Hold On Payment Received ?

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Originally Posted by AK81 View Post
VBA withdrawels are for certain countries, yours is not one of them. As for the issue the same happend to me. I had funds in USD convert to GBP, went to refund the funds and I did not have high enough USD balance so it attempted to take the money out of the bank. My bank was removed and it would not let me add it, so I called them and said 'I never had enough in the bank', explained the currency **** and he said one minute, two minutes later I was able to re-add the same bank.

Call them up, have your details ready, stay calm, its a very simple fix.
yes .. i called them , agent kindly RE-add the bank account but the problem now is they put on hold payments i receive from customers .... i called them , agent say can not remove hold at this time just to make sure customers receive their items .. he asked me to wait for while ..... so for now no choice will wait ...
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