eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home

eBay Suspended & PayPal Limited Forums

eBay Suspended & PayPal Limited Forums (https://www.aspkin.com/forums/)
-   PayPal Talk (https://www.aspkin.com/forums/paypal-talk/)
-   -   Buyer filed non-receipt claim before I could ship item (https://www.aspkin.com/forums/paypal-talk/111361-buyer-filed-non-receipt-claim-before-i-could-ship-item.html)

natashaiera 10-13-2017 09:54 PM

Buyer filed non-receipt claim before I could ship item
 
The buyer for an item I sold on eBay filed a non-receipt claim almost immediately after sending payment. I'm sure everyone's had a buyer like this at one point or another; a buyer that is extremely impatient and expects you to reply to their messages immediately. Anyways, he filed a dispute and then escalated it to a claim. Do I still ship the item??

nickopedia 10-13-2017 10:09 PM

Re: Buyer filed non-receipt claim before I could ship item
 
If you have not shipped the item, all you can do now is try and cancel the sale on eBay's end and refund. Block this buyer, sounds like a PITA.

natashaiera 10-13-2017 10:10 PM

Re: Buyer filed non-receipt claim before I could ship item
 
Quote:

Originally Posted by nickopedia (Post 877591)
If you have not shipped the item, all you can do now is try and cancel the sale on eBay's end and refund. Block this buyer, sounds like a PITA.

What happens if I ship the item?

nickopedia 10-13-2017 10:16 PM

Re: Buyer filed non-receipt claim before I could ship item
 
Quote:

Originally Posted by natashaiera (Post 877592)
What happens if I ship the item?

You risk losing both the dispute and the item. Since this buyer obviously is so damn impatient, and already jumped the gun with an INR dispute, try and cancel the sale now.

Mygadgets 10-13-2017 10:40 PM

Re: Buyer filed non-receipt claim before I could ship item
 
cancel the sale. You don't want to deal with buyers like that. he/she might even open up return or a chargeback on pp end once they receive the item so its best to cancel the sale and don't deal with the headache.

natashaiera 10-13-2017 10:45 PM

Re: Buyer filed non-receipt claim before I could ship item
 
Quote:

Originally Posted by Mygadgets (Post 877597)
cancel the sale. You don't want to deal with buyers like that. he/she might even open up return or a chargeback on pp end once they receive the item so its best to cancel the sale and don't deal with the headache.

But I thought that once a dispute/claim is closed the buyer is not able to open another one for the same item?

nickopedia 10-13-2017 10:51 PM

Re: Buyer filed non-receipt claim before I could ship item
 
The point is you don't want to deal with this guy at all. He's already proven to be a pain in the a$$ and doesn't deserve the item. You need to get your eBay fees back and get this dispute closed.

Why sell him the item at all? Are you willing to deal with more problems with this guy?

nimade71 10-13-2017 11:21 PM

Re: Buyer filed non-receipt claim before I could ship item
 
I have met few of these guys. This always kill my new paypal acct. Hate them.

natashaiera 10-13-2017 11:47 PM

Re: Buyer filed non-receipt claim before I could ship item
 
I went ahead and cancelled the transaction; thanks guys!

SaiJin 10-14-2017 01:47 AM

Re: Buyer filed non-receipt claim before I could ship item
 
Wait, he filed a non receipt on eBay or PP? Because on eBay you can't file one immediately the moment you paid.

Regardless, glad you just canceled the sale.

WEI 10-14-2017 04:06 AM

Re: Buyer filed non-receipt claim before I could ship item
 
worst case scenario - he'll leave a negative feedback :(
you can reappeal that one tho.

nickopedia 10-14-2017 04:54 AM

Re: Buyer filed non-receipt claim before I could ship item
 
I know it might be bad practice for some sellers, but some of my items are very expensive >$1000 and if there is any indication of "trouble" such as a customer making "unreasonable" demands or being uber whiny, I'll just cancel the sale.

There are 100 customers for every bad one, but those bad ones can really ruin things.

Glad to hear the OP was able to cancel this one before it shipped.

natashaiera 10-14-2017 11:21 PM

Re: Buyer filed non-receipt claim before I could ship item
 
Quote:

Originally Posted by SaiJin (Post 877608)
Wait, he filed a non receipt on eBay or PP? Because on eBay you can't file one immediately the moment you paid.

Regardless, glad you just canceled the sale.

How long do you have to wait on eBay to file a dispute? & is Paypal the same thing since the payment would be from an eBay transaction? I guess the buyer was able to file the claim immediately because they sent the payment directly through Paypal..

nickopedia 10-15-2017 03:27 AM

Re: Buyer filed non-receipt claim before I could ship item
 
I think the OP's buyer filed a dispute with PP, I can't see how it would have been on EB given he hasn't even had a chance to ship it yet.

empirestate 10-15-2017 11:21 AM

Re: Buyer filed non-receipt claim before I could ship item
 

natashaiera 10-16-2017 01:45 AM

Re: Buyer filed non-receipt claim before I could ship item
 
Quote:

Originally Posted by empirestate (Post 877837)

Is not shipping the same day considered late? Lol.


All times are GMT -5. The time now is 11:00 AM.

vBulletin® Copyright ©2000 - 2026, Jelsoft Enterprises Ltd.
Ad Management by RedTyger


All times are GMT -5. The time now is 11:00 AM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Rotating Residential Proxies? Head to IPBurger for Residential Proxies
vBulletin® Copyright ©2000 - 2026, Jelsoft Enterprises Ltd.
Ad Management by RedTyger