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  #1  
Old 12-10-2017
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Thumbs up postage error

i get this below message each time i try and print a label on paypal ive tried everything but nothing seems to do the trick even deleted cookies etc i have already linked card and bank

Your payment for postage cannot be processed because it exceeds your available balance. Please add a credit card or bank account to your account to complete this label purchase. ERRORCODE-50023
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  #2  
Old 12-10-2017
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Default Re: postage error

Have you checked you have sufficient available balance?

Note - if the PayPal is new, any inbound payments are most likely going into the 21 day hold (whereby you need to wait 21 days before the funds are released).

If it is the case, I suggest you use alternative methods to fund postage in the meanwhile (i.e. paying over the counter at the Post Office).

--

Here are a few things that will help reduce your 21 day holds down to about 5 days:
* Shipping item out on time.
* Submitting valid tracking information to eBay and PayPal.
* The buyer leaving a positive feedback.

After approximately 3 months of doing this, your holds should be removed. However, just because holds are removed doesn't mean you're in the clear as they can return at any time.
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Old 12-10-2017
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Default Re: postage error

Seems obvious enough.

errorcode-50023

What happened when you did what they asked and added a credit card?

Last edited by aspkin; 05-17-2018 at 12:07 AM.
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Old 12-12-2017
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Default Re: postage error

card details and bank was already added but added a extra card and it now works fine
Quote:
Originally Posted by dallis View Post
Seems obvious enough.

What happened when you did what they asked and added a credit card?
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Old 12-12-2017
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Default Re: postage error

Glad it self resolved.
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Old 12-12-2017
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Default Re: postage error

Quote:
Originally Posted by harminder86 View Post
card details and bank was already added but added a extra card and it now works fine
Nice to hear.
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