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  #1  
Old 08-27-2019
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Default PayPal's damages caused by Acceptable Use Policy violation

I had a stealth account permanently limited over 180 days ago. When I went to withdraw the funds to my bank, I see that they transferred all of my funds to themselves and this was in the notes for the transaction:

"Payment to: Paypal; PayPal's damages caused by Acceptable Use Policy violation."

I had zero chargebacks and they didn't claim what the so-called "damages" were, they just stole my balance a week before my 180 days was up, and I received no notification.

Before I call them, for whatever good that will do, I'm asking if anyone here has any experience with this. I Googled the exact sentence "PayPal's damages caused by Acceptable Use Policy violation" and couldn't find it, so is this new or was it just for me special? I assumed it would have happened to a lot of other folks and someone here would be mentioning it...
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Old 08-29-2019
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Default Re: PayPal's damages caused by Acceptable Use Policy violation

I saw a post like that on reddit or somewhere, why did they limited your account? and how much was the balance in account? I think they might have linked some other account which may have negative balance but anyway you cant get it back since it stealth account.
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Old 08-29-2019
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Default Re: PayPal's damages caused by Acceptable Use Policy violation

Quote:
Originally Posted by bugmyday View Post
I saw a post like that on reddit or somewhere, why did they limited your account? and how much was the balance in account? I think they might have linked some other account which may have negative balance but anyway you cant get it back since it stealth account.
This was one of those hard limitations that came with no warning, no previous request for documentation, etc....And I've never had any other account that went negative or where I owed them money or anything.
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Old 08-29-2019
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Default Re: PayPal's damages caused by Acceptable Use Policy violation

Quote:
Originally Posted by tinsoldier View Post
I'm assuming you can't add a bank account or provide ID or you'd have already done this.

It's clear that getting money out ASAP, however small the amounts, is more important than ever.
I already had a bank account added......and yes, I think you are right, and I need to start withdrawing everything as soon as I can.....
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  #5  
Old 08-29-2019
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Default

PAYPAL could have linked your account with another account which owed PAYPAL money,is there anyone in your family say your spouse or ex spouse had an account with Paypal?
where does your money come from?

Quote:
Originally Posted by mediainspiron View Post
see what I mean? You sound like a MACHINE a computer or a stooge.
I wish I were a machine,I would make more money.
but thanks for the compliment,nevertheless

were you selling copyright items?
https://gbatemp.net/threads/cease-an...paypal.339398/

Under the Acceptable Use Policy, PayPal may not be used to send or receive
payments for items that infringe or violate any copyright, trademark, right
of publicity or privacy, or any other proprietary right under the laws of
any jurisdiction. This includes transactions for devices that allow
domestic video game consoles to play back-up or import versions of games,
such as mod chips, game enhancers, boot disks and methods that allow
multiple digital television receivers to access subscription television
services.

The complete Acceptable Use Policy can be found at the following URL:
https://cms.paypal.com/us/cgi-bin/?....locale.x=en_US

To learn more about the Acceptable Use Policy, please refer to our Help
Center page here:
https://www.paypal.com/us/cgi-bin/helpweb?cmd=_help

We thank you in advance for your cooperation. If you have any

why did your product violate acceptable use policy?

https://thehackernews.com/2019/08/ep...e-lawsuit.html

could it be the lawsuits on hackers hacking accounts?
wont that make Paypal liable SINCE they have allowed OP to sell ?

Quote:
Originally Posted by mediainspiron View Post
see what I mean? You sound like a MACHINE a computer or a stooge.
well,I am not the one whose money is tied up.!!!!!!!!!

it is so easy to find it,OP said he googled and cant find it,so here it is-
https://www.paypal.com/us/webapps/mp...ptableuse-full
what were you selling???

These are all sent by the PAYPAL bots,but if you really want to know why,you can hire a lawyer .
My understanding is that if a lawyer approach acompany with a letter ,it has to respond.
Is any one of your merchandise countefeit,illegal ?
Did you say you offered service and digital?what kind of service?
Do you think someone snitched?
Those who buy and never leave feedback or complain,are the ones who are checking up on you.

Under the Acceptable Use Policy, PayPal may not be used to send or receive
payments for items that infringe or violate any copyright, trademark, right
of publicity or privacy, or any other proprietary right under the laws of
any jurisdiction. This includes transactions for devices that allow
domestic video game consoles to play back-up or import versions of games,
such as mod chips, game enhancers, boot disks and methods that allow
multiple digital television receivers to access subscription television
services.
-----------------
there was a time you can buy a machine and copy all the DVDs or a gadget to get cable channels without paying monthly fee.
I know there are places in ethnic towns where they have this DVD copy machines,they will make you a copy if you give them the original or you can buy a movie from them,all they do is to take original they have on display and make you a copy,I think this is not allowed anymore,but the machine is there.

Paypal reps are active on Paypal seller forum,you may be able to get more information there,or one of them could tell you more!

if you tell us what you are selling,details ,not general information,may be some of us will know why?

they will be tagged Paypal rep ,there are a few who frequent Paypal forums.
If your money is removed for POLICY violation,it has nothing to do with your brother's account,2 separate issues here

(1) what kind of services do you provide to Ebay sellers to get a cut of their profit,is this the reason why Paypal removed your fund?
(2) your account is linked to your brother account? how?

the policy is published on its site,it has nothing to with linking to another account ,BUT then,may be your brother is doing something which violates the policy??

Last edited by TGMT²; 03-25-2020 at 05:09 AM.
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  #6  
Old 08-29-2019
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Default Re: PayPal's damages caused by Acceptable Use Policy violation

Quote:
Originally Posted by agent006140 View Post
PAYPAL could have linked your account with another account which owed PAYPAL money,is there anyone in your family say your spouse or ex spouse had an account with Paypal?
where does your money come from?
see what I mean? You sound like a MACHINE a computer or a stooge.
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  #7  
Old 08-29-2019
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Default Re: PayPal's damages caused by Acceptable Use Policy violation

More important than ever to leave a tiny balance to cover any returns but otherwise to withdraw every single penny / cent.

Paypal could do what they did to you to everyone and get away with it. We are using it using false details after all ...
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  #8  
Old 09-01-2019
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Default Re: PayPal's damages caused by Acceptable Use Policy violation

I'm confused, either the situation I described is common, in which case I'd think someone else would have experienced it and could comment, or it is new and unheard of, in which case people here should be extremely alarmed. I keep checking this thread for anyone with knowledge or experience to chime in like a kid running downstairs on Christmas morning looking for presents.
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  #9  
Old 09-01-2019
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Default Re: PayPal's damages caused by Acceptable Use Policy violation

I have been doing stealth on high risk items (electronics) for many years and have been limited many many times and have never seen them do this.

Always after 180 days they release the balance and then add savings account or debit card and withdraw it.
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  #10  
Old 09-02-2019
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Default Re: PayPal's damages caused by Acceptable Use Policy violation

Quote:
Originally Posted by tinsoldier View Post
Ring them, then you'll have your answer.
I called them, and after putting me on hold for a few minutes, she came back and said to check the inbox messages of my account, and there would be the address to have my lawyer do a civil subpoena for any records concerning my PP account, and basically just saying, "Get a lawyer and sue us if you want your money."

In response to other replies here, no, I was not selling any copyrighted stuff or anything like that, and yeah, in the past I have always waited the 180 days and withdrawn the funds.
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  #11  
Old 09-02-2019
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Default Re: PayPal's damages caused by Acceptable Use Policy violation

Paypal is starting to crack down hardcore it seems. I'm seeing multiple reports of people not getting their money back, paypal wanting IDs that don't exist, and finally this new situation of just staight up stealing the money.

I got 3.5k that should be unlocked in a couple of weeks. I sure hope I can get my money.

The best thing is to only ever leave enough in PayPal to cover some returns.

I will report back what happens with my money. 3.5k I will get a lawyer if needed. Legit goods sold with tracking, on a stealth account.
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Old 09-02-2019
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Default Re: PayPal's damages caused by Acceptable Use Policy violation

https://i.imgur.com/bOpJZKQ.png

I just checked and my money is all still there. I should be able to get my money on the 17th. I will report back then. And make a thread as well just to confirm people can still get money after 180 days. My account still has a valid bank, so that should not be an issue.
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Old 09-02-2019
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Default Re: PayPal's damages caused by Acceptable Use Policy violation

Quote:
Originally Posted by tinsoldier View Post
At least you have your answer. Good Luck with your legal action, I hope it work out well for you.
I doubt he has enough money at stake to proceed with any legal action.

Also, I really doubt he didn't have a negative PayPal balance or something else we don't know about. Paypal must have had some damages to take his money...
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  #14  
Old 09-02-2019
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Default Re: PayPal's damages caused by Acceptable Use Policy violation

Quote:
Originally Posted by Leader2dark View Post
I doubt he has enough money at stake to proceed with any legal action.

Also, I really doubt he didn't have a negative PayPal balance or something else we don't know about. Paypal must have had some damages to take his money...
I definitely don't have enough money at stake to hire an attorney, but I am proceeding with arbitration and then I have the option of small claims court, so if they don't send a lawyer to my local courthouse, I would win by default.

And I absolutely did not have a negative balance or in any way owe PP money. Until now, I have always waited until the 180 days was up to withdraw funds. Every time. A few times they even sent me an e-mail early saying that my funds were available to withdraw....before the 180 days.

If I had actually caused them damages and/or owed them money, what they have done would make sense and not be so alarming to me, although I can understand you thinking that there must be more to the story that I'm not sharing, because otherwise it just doesn't make sense.......
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Old 09-03-2019
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Default Re: PayPal's damages caused by Acceptable Use Policy violation

Quote:
Originally Posted by byronius maximus View Post
I definitely don't have enough money at stake to hire an attorney, but I am proceeding with arbitration and then I have the option of small claims court, so if they don't send a lawyer to my local courthouse, I would win by default.

And I absolutely did not have a negative balance or in any way owe PP money. Until now, I have always waited until the 180 days was up to withdraw funds. Every time. A few times they even sent me an e-mail early saying that my funds were available to withdraw....before the 180 days.

If I had actually caused them damages and/or owed them money, what they have done would make sense and not be so alarming to me, although I can understand you thinking that there must be more to the story that I'm not sharing, because otherwise it just doesn't make sense.......
Sorry for doubting you, I just have never heard of this happening. It seems very strange as Paypal is breaking the law to just take money from an account without a valid reason even if the account is stealth.

Please report back what you find out. I will report if I can get my money out when my 180 days ends.
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Old 10-03-2019
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Default Re: PayPal's damages caused by Acceptable Use Policy violation

They got me as well guys on the same bull****, just found out not that long ago when looking at my PayPal accounts that were supposed to have been past the 180 days that they withdrew the money to themselves. Time to take the next step and threaten legally something I should've done way back in April when all of this mess started.
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Old 10-03-2019
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Default Re: PayPal's damages caused by Acceptable Use Policy violation

Quote:
Originally Posted by tinsoldier View Post
Good Luck, seems they're not likely to back down as they've become very good as spotting suspicious accounts where the owner is unlikely to follow through with legal action. Let us know how you get on.

Another 'initiative' from Amazon that ebay/paypal have latched on to.
I definitely will update you guys and I'm definitely taking legal action this time. I bluffed before but now I'm serious. It seems PayPal caves every time a threat of legal action is taken so that's something I'm going to have to finally do.
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Old 10-03-2019
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Default Re: PayPal's damages caused by Acceptable Use Policy violation

Hey... just saw another post about this titled "Paypal Small Claims Court" started by TPS2016 (I think?!). It's a bit old but perhaps they can help?! Hate to see Paypal screw anyone over. Good luck!



Quote:
Originally Posted by byronius maximus View Post
I had a stealth account permanently limited over 180 days ago. When I went to withdraw the funds to my bank, I see that they transferred all of my funds to themselves and this was in the notes for the transaction:

"Payment to: Paypal; PayPal's damages caused by Acceptable Use Policy violation."

I had zero chargebacks and they didn't claim what the so-called "damages" were, they just stole my balance a week before my 180 days was up, and I received no notification.

Before I call them, for whatever good that will do, I'm asking if anyone here has any experience with this. I Googled the exact sentence "PayPal's damages caused by Acceptable Use Policy violation" and couldn't find it, so is this new or was it just for me special? I assumed it would have happened to a lot of other folks and someone here would be mentioning it...
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Old 10-12-2019
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Default Re: PayPal's damages caused by Acceptable Use Policy violation

Hello everyone I am new to this forum and I am going to explain what happened to me because this new AUP fine **** is real and no one here is lying

I had 1 PayPal with 13,000 dollars in it and PayPal wiped the balance on the 178th day before I could withdraw the money. I also had a 2 accounts with 61,000 dollars and PayPal wiped the money completely on the 178th day. Both accounts say "Payment to PayPal acceptable use policy damages" I called papal and they said i basically need to sue them! I have also hired a lawyer to write a demand letter from PayPal which got me no where. All PayPal did was respond with a reply back to my lawyers email saying that we need to send them a subpoena in order to request info about an account. I have sent PayPal multiple letters through the better business bureau and all I got was a response saying that I violated PayPal acceptable use policy and that they can take up to 2500 damages. They also said the reason they took the money was because i was selling "fortnite video game accounts" They are not being clear at all because currently they have tooken a grand total of 74,000 dollars from me in acceptable use policy damages. I am currently in the process of calling my local police and filing a fraud report against PayPal. I am also in talks with lawyer and currently setting up a retainer with lawyer to sue them.

Now to explain further i thought I was a one in a lifetime case for this and I was convinced the company Epic Games who makes fortnite contacted paypal about my business and they were the ones who issued a fine to me. But it turns out this is just PayPal doing it by themselves

I have contacted Epic Games and they said they have no problem with my business at all and did not do any of this.

The worse part about this is I have more money in PayPal and I have no clue if there going to wipe me clean.

I also have another friend rn who was selling the same products as me and we are literally neighbors and PayPal took 20,000 dollars from him for acceptable use policy violations

If your PayPal has a high risk limitation they will not wipe the money because my high risk one was able to withdraw with no issues right after I was issued a fine

THIS **** IS CRAZY BEWARE DO NOT GET AN ACCEPTABLE USE POLICY VIOLATION ON PAYPAL ANYMORE BECAUSE THEY ARE WIPING THE ACCOUNTS CLEAN. THIS 2500 DOLLAR FINE POLICY HAS BEEN ON PAYPALS SITE FOR YEARS BUT THEY ARE FED UP AND ARE FINALLY IN FORCING IT
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Old 10-14-2019
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Default Re: PayPal's damages caused by Acceptable Use Policy violation

Quote:
Originally Posted by Messy52312 View Post
Hello everyone I am new to this forum and I am going to explain what happened to me because this new AUP fine **** is real and no one here is lying

I had 1 PayPal with 13,000 dollars in it and PayPal wiped the balance on the 178th day before I could withdraw the money. I also had a 2 accounts with 61,000 dollars and PayPal wiped the money completely on the 178th day. Both accounts say "Payment to PayPal acceptable use policy damages" I called papal and they said i basically need to sue them! I have also hired a lawyer to write a demand letter from PayPal which got me no where. All PayPal did was respond with a reply back to my lawyers email saying that we need to send them a subpoena in order to request info about an account. I have sent PayPal multiple letters through the better business bureau and all I got was a response saying that I violated PayPal acceptable use policy and that they can take up to 2500 damages. They also said the reason they took the money was because i was selling "fortnite video game accounts" They are not being clear at all because currently they have tooken a grand total of 74,000 dollars from me in acceptable use policy damages. I am currently in the process of calling my local police and filing a fraud report against PayPal. I am also in talks with lawyer and currently setting up a retainer with lawyer to sue them.

Now to explain further i thought I was a one in a lifetime case for this and I was convinced the company Epic Games who makes fortnite contacted paypal about my business and they were the ones who issued a fine to me. But it turns out this is just PayPal doing it by themselves

I have contacted Epic Games and they said they have no problem with my business at all and did not do any of this.

The worse part about this is I have more money in PayPal and I have no clue if there going to wipe me clean.

I also have another friend rn who was selling the same products as me and we are literally neighbors and PayPal took 20,000 dollars from him for acceptable use policy violations

If your PayPal has a high risk limitation they will not wipe the money because my high risk one was able to withdraw with no issues right after I was issued a fine

THIS **** IS CRAZY BEWARE DO NOT GET AN ACCEPTABLE USE POLICY VIOLATION ON PAYPAL ANYMORE BECAUSE THEY ARE WIPING THE ACCOUNTS CLEAN. THIS 2500 DOLLAR FINE POLICY HAS BEEN ON PAYPALS SITE FOR YEARS BUT THEY ARE FED UP AND ARE FINALLY IN FORCING IT
Sickening amount of money to lose. But I guess it's all profit ? Why did you leave such large balances in paypal ? why not withdraw ?

In my opinion digital products like Fortnite accounts appear to be shady products in the eyes of paypal. Paypal hates digital, they prefer tangible items even if it's high risk.

In regards to them wiping accounts clean and keeping the money, they are probably balancing the books because so many stealth sellers defraud them on a daily basis.

All the established stealth sellers (with accounts that have been through all the checks) but are currently running legitimate businesses under stealth can at any moment go completely rogue, run up thousands of pounds worth of orders, not fullfil them and just abandon their paypal accounts leaving them to reimburse buyers.

Fairly sure loads of fraudsters are doing this. That is why enough is enough in the eyes of paypal.

This is them fighting back.
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  #21  
Old 10-14-2019
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Default Re: PayPal's damages caused by Acceptable Use Policy violation

How did you have so much money left in your paypal? So you have lost like 80k now?
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Old 11-27-2019
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Default Re: PayPal's damages caused by Acceptable Use Policy violation

Wait,Wait,Wait so what is causing this to happen exactly? I'm frightening as hell right now after reading this
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