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Default How to win a paypal dispute? PLEASE HELP

Here is my story. I purchased something online and the item I received is clearly a ⊗⊗⊗⊗. I contacted the seller and he has not replied to any of my messages.
How can I proceed so I can successfully get my money back?

I am thinking about opening a dispute and ship the item back BUT WHAT IF the seller doesn't accept the package? Does Paypal work like eBay? If I return they refund me no matter what.

Is it better to do a charge back with my credit card instead of Paypal?

thank you
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Default Re: How to win a paypal dispute? PLEASE HELP

File a dispute on ebay as item not as described. THe seller will have no choice but to accept the return, and eventually refund you.

They have no choice but to accept the package. All you need to have is a proof of delivery - for the returning of item. Once it's marked as delivered, eBay will urge the seller to refund you, else eBay will refund you on behalf of the seller.

And yes, you can also file a dispute on paypal, and just state the same.
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Default Re: How to win a paypal dispute? PLEASE HELP

This was outside eBay. I paid w Paypal from a 3rd party website.
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Default Re: How to win a paypal dispute? PLEASE HELP

Same answer. Just tell them that item is not as described.
The seller will only have these options:
1. Refund Full Amount, buyer keeps the item
2. Refund partially and buyer keeps the item
3. Return the item back to the seller, and seller will then refund the buyer.
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Default Re: How to win a paypal dispute? PLEASE HELP

Thank you but will Paypal force a refund if the item is delivered like eBay does?
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Default Re: How to win a paypal dispute? PLEASE HELP

Quote:
Originally Posted by mchammer1 View Post
Thank you but will Paypal force a refund if the item is delivered like eBay does?
Escalate the dispute to a claim, and then paypal will decide the outcome within 24 hours. And yes, once you have the return tracking marked as delivered, paypal will refund you easily.
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Default Re: How to win a paypal dispute? PLEASE HELP

Quote:
Originally Posted by StealthLannister View Post
Escalate the dispute to a claim, and then paypal will decide the outcome within 24 hours. And yes, once you have the return tracking marked as delivered, paypal will refund you easily.
Decisions usually take 5 to 10 days ...
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Default Re: How to win a paypal dispute? PLEASE HELP

Is the transaction eligible for PayPal Buyer Protection ?
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Default Re: How to win a paypal dispute? PLEASE HELP

OP, did you also pay with your cc? File the claim and you also have option for your cc to protect you if so
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Default Re: How to win a paypal dispute? PLEASE HELP

I would file chargeback with my cc issuer instead of INAD with Paypal.since seller does not respond,make sure you tell your cc issuer he did not respond.
You may just win the charegback withut having to return the item.
With Paypal,you will have to return and pay for return shipping.
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Default Re: How to win a paypal dispute? PLEASE HELP

have you filed the dispute yet?
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