Paypal Email on 3months limited account!

[Koloko1]

I got an email today morning, my account (legit/verified) ,was perm limited 3-4 months ago due to high risk.The email is :

Dear xxxxx,


We recently noticed an issue with your account.

What's the problem?

We need some more information about your account or latest transactions.

Case ID Number: NOT THE SAME ID AS BEFORE

Because of this issue, your account has been permanently limited. We
understand this may be frustrating and inconvenient but you'll still be
able to see your transaction history for a limited time.

You can get more details about your account limitation in the Resolution
Center. For more information, please contact us and we'll do our best to
help.

You'll be able to withdraw money from your account within 180 days. We'll
email you when it's available. We just want to make sure that you have
money in your account to cover any payment reversals.


I logged in my account and theres a new "open case" on resolution panel (Theres one 3 months ago that my account is perm limited due to high risk) , and this one today with another PP ID ,that they need more information about my account /transactions , the thing is theres nowhere to upload something, or i have no idea what exaclty do they need (i sent em email already),do you think i got any chance to get my account?
Thanks in advance guys

[slokor]

I doubt it.
If the account was limited 3-4 months ago and now you have yet another case against your account it just made things worse.
Wait to hear back from them and see what they tell you about it. That sounds like the only thing you can do at this point.