USPS troubles - PP claim question...

Or use any other grade of service with addon options. For instance, First Class Registered and Insured.

Personally I do not do Express Mail. It's a ripoff, in my opinion.

[Caseywan]

Originally Posted by moomooj

I think all sellers should know this: USPS Priority international shipping does NOT provide tracking information outside of the U.S.. I have called USPS many many times and got this confirmed information from the 800 number and my local post office. That means even if your packages have been delivered, you won't be able to see it!! If you need to ship anything more than $100 via International mail, use USPS Express Mail!!!

USPS does not have tracking, period. It is a delivery confirmation system only, it shows when an item has been delivered, and I wish people could understand that.

But I have to disagree with the above comment. I ship to Canada on a regular basis, several packages per week, and up till now everything I shipped to Canada has shown in the tracking results that it has been delivered.

[Caseywan]

So I shipped the buyer a new item via FedEx Ground so I could get a definite tracking on it. It was delivered yesterday, which the tracking showed, and then I emailed Paypal to appeal the claim in which the buyer got it money back.

Here's the email I get from them - you've go to be f'ing kidding me!

We understand that the buyer has already received a full refund on this
transaction. Since you were able to prove that you shipped the item, we
have contacted the buyer to let them know that it is against PayPal policy
to collect a non-receipt refund on merchandise that was shipped. We
requested that the buyer reverse the refund and return the funds to you.

WTF!?! So they just take the money out of my account and send it back to they buyer, but when they find out he is the one at fault they "request" him to send the money back to me???

My PP account was on hold or whatever because they gave the buyer a refund of $120 and there was only $95 in my account and went into the negative. So they restored my account and now it has a balance of $0, but the buyer still has the other $95!

This if f'ing outrageous! They ASKED him to send my money back, wtf!

[Caseywan]

Anybody have any suggestions? Am I screwed out of my money?