Paypal dispute: item not as described HELP!!!!!!

[sbc99085]

so i lost!!!! ebay wants me to issue a full refund back to the buyer. Is ebay going to give the buyer a deadline to ship out the item? thanks

[Lyda]

Don't know if Ebay has any strict rules, but I think they should allow 7 days for a buyer to ship the item back and provide proof that they did if asked (tracking number)

[sbc99085]

so should i wait till the item arrives first in order to issue a refund?

[First Edition]

Yes, I would.

[Lyda]

Yes, wait first...... and sorry you lost, but just learn from it and than move on. Relist after item arrives and you will probably sell it again... Just be more detailed this time.

[First Edition]

You can also by that transformer and say it comes with it... so no worries.

[sbc99085]

so somehow my parcel is lost now because the stupid buyer sent it to the wrong address........so i decided not to pay ebay back. and i just recently got an invoice from ebay with the title Invoice Cancelled‏.

*Note: You are receiving this email because eBay has refunded a buyer who bought an item from you. This refund was due to a dispute raised by the buyer stating Item Significant Not as Described. As you are aware, in cases where the buyer raises an Item Not Received or Item Significantly Not as Described dispute, eBay contacts you to provide a resolution for the dispute or provide information to eBay within 7 days. In this case as you did not resolve the dispute or provide information to eBay, eBay refunded the money to the buyer. You are now requested to reimburse the refund amount to eBay. Please note that if you do not reimburse the full amount to eBay, your eBay selling privileges may be restricted or removed. Currently, these are the only consequences that eBay will apply to you if you fail to make the payment*

does it mean they would have further action if i dont pay? but i have already cancelled my bank account so i guess there is no way they can withdraw the money from my pp?

thanks a lot

[topseller]

Ebay will reimburse the buyer and then try to charge your payment method on file, if that fails the will turn to the paypal account used to recieve the payment and try to deduct from balance, if their is not enough they try to charge your credit card or withdraw from your bank.
If that all fails, they wait until you have enough balance to recover.

Their newest tactic is to send you an email with something like "we have found in the buyers favor, but decided no one is at fault and won't charge you.
That is because all methods to try and charge you have failed. Then as soon as they have a way to get the money out of you, they deduct it.

[sbc99085]

i dont understand how they can charge me credit card without my authorization. since my bank account has already been cancelled, i dont see how they can take money out from my bank account. However,i used to have my credit card information on my paypal account, but i have already removed it from the paypal site. so would they still be able to charge me ?

so should i cancel my credit card just in case?btw, i am in canada

thank you so much for your help

[pod]

They keep info and numbers on record. If bank account is closed they cant do anything with that. If you are worried about them charging card, get a new number. You don't need to cancel card. Tell your bank you lost it. They will give you a new card and number -old number will not be usable