Can someone please explain this whole paypal fee/refund thing? - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Marketplace Discussions > PayPal Talk

PayPal Talk PayPal Forums. General issues related to PayPal.

Reply
 
Thread Tools
  #1  
Old 10-25-2010
Senior Member
 
Join Date: May 2009
Posts: 486
Thanks: 153
Thanked 41 Times in 34 Posts
Activity: 0%
Longevity: 82%
iTrader: (0)
Default Can someone please explain this whole paypal fee/refund thing?

Ok, I have a buyer who won an item yesterday and paid this afternoon and just won another auction that ended of mine and sent a seperate payment right after. I was going to refund both payment and request one payment because of the hefty paypal fees and this is what I found and cant understand (the amounts are not the actual amounts of the transaction, just an example).

Total won/paid for first auction: $50
Less fees: $5.64
Net: $44.36

But when I go to refund it says total to be refunded by seller less refunded paypal fees is $48.90

What the hell???? I only NETed $44.36. Why are not ALL the fees refunded to me???? Thanks!
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 10-25-2010
Executive [VIP]
 
Join Date: Apr 2010
Posts: 1,491
Thanks: 24
Thanked 152 Times in 118 Posts
Activity: 7%
Longevity: 74%
iTrader: (1)
Default

Because... that's the fees. Don't worry about it, it's right . Just do a full refund on both
Reply With Quote
  #3  
Old 10-25-2010
Senior Member
Threadstarter  
 
Join Date: May 2009
Posts: 486
Thanks: 153
Thanked 41 Times in 34 Posts
Activity: 0%
Longevity: 82%
iTrader: (0)
Default

So either way, I will still lose money for refunding in order for the person to make one payment? Thanks!
Reply With Quote
  #4  
Old 10-25-2010
SaiJin's Avatar
Super Moderator
 
Join Date: Jul 2008
Posts: 7,969
Thanks: 237
Thanked 1,226 Times in 1,038 Posts
Activity: 77%
Longevity: 88%
iTrader: (2)
Default

Huh? If you do a full refund, PP will also refund their fee portion of the transaction. So you got an even 0 balance. You don't lose anything.
Reply With Quote
  #5  
Old 10-25-2010
Senior Member
Threadstarter  
 
Join Date: May 2009
Posts: 486
Thanks: 153
Thanked 41 Times in 34 Posts
Activity: 0%
Longevity: 82%
iTrader: (0)
Default

That is what I always thought, but that is NOT the case right now. You can actualy go into your paypal account right now and just click on a transaction from a buyer's payment....click on refund payment....and see what comes up.....completely different amount in fees.....is this something new? I maybe refunded 5 times in my 8 years of ebaying and never noticed this until now. If that is the case then there would be no need for me to refund both this buyers payments in order to receive one payment because I would then just be charged fees again! Can anybody clear this up? Thanks!
Reply With Quote
  #6  
Old 10-25-2010
Senior Member
Threadstarter  
 
Join Date: May 2009
Posts: 486
Thanks: 153
Thanked 41 Times in 34 Posts
Activity: 0%
Longevity: 82%
iTrader: (0)
Default

This is what made me notice it.....all my auctions end on Sunday nights, 99% of my buyers pay that night because I ship on Monday. I print out labels and pay ebay fees and then transfer to my bank that very same night. Well this one buyer didnt pay until this afternoon and I actually did some one day auctions that ended today and she sent a seperate payment right after she won another of my auctions. So HER payments were the ONLY payments that were in my paypal account at the time.....so given if I refunded both payments I should then have a zero balance, well that wasnt the case and that made me actually look at the paypal transaction fee then my net and then the amount that I I I I would have to refund MINUS the STATED paypal fee REFUND which was ALOT less than what paypal really charged. SO I am wondering if now there is a portion of the payment that paypal doesnt refund????????
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Can't refund buyer..Can only refund from bank account starvela Paypal Limited 12 08-10-2010 03:56 PM
can someone please explain this whole ebay dispute thing? needhelpplease eBay Discussion! 32 08-08-2010 08:40 PM
Buyer asking for refund. Can he chargeback after I issue refund? Powerseller PayPal Talk 4 05-24-2010 11:14 AM
Can someone explain this regarding Paypal...? 4rings Subscriber Discussions 3 01-29-2009 01:34 PM
Can anyone explain this???? mrtag eBay Suspensions 15 02-23-2008 12:33 AM


Aspkin Group

All times are GMT -5. The time now is 12:48 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts