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  #1  
Old 01-21-2016
Lia Lia is offline
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Default Paypal denied my appeal but status is still in progress

Is this a glitch?

Received an email from paypal saying:

Quote:
Hello firstname lastname,

For the safety and security of the PayPal network, we often review accounts for potential risks. After reviewing your account, we have decided to close it because of security issues.

We are making every effort to minimize any disruption to your business.

If your PayPal account balance is zero, and you have no unresolved buyer complaints or chargebacks, your account will remain limited.

-----------------------------------
Disbursement options
-----------------------------------

Option 1. If you owe refunds to any of your buyers, you can use the money in your PayPal account to refund them.

To refund your buyers:
1. Log in to your PayPal account.
2. Click "Contact Us" at the bottom of any page.
3. Click "Contact Customer Service."
4. Under "Choose a Topic," select "Sending/Receiving Money."
5. Under "Choose a Subtopic," select "Refund/Cancel a Payment."
6. Click "Continue" and follow the instructions to refund payments.

Option 2. Money in your PayPal account will be held for 180 days. After 180 days, we'll email you information on how to receive your funds.

We regret any inconvenience this may cause.

Thanks,
PayPal

But when I checked my paypal account, status is still in progress:
Is my account perm banned?


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  #2  
Old 01-21-2016
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Default Re: Paypal denied my appeal but status is still in progress

is this the account with the $500 payment for bitcoin?

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Old 01-21-2016
Lia Lia is offline
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Default Re: Paypal denied my appeal but status is still in progress

@GreenBean Yes
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Old 01-26-2016
Lia Lia is offline
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Default Re: Paypal denied my appeal but status is still in progress

Would love to hear your insights on this. Anyone who has same issue?
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Old 01-26-2016
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Default Re: Paypal denied my appeal but status is still in progress

I think your only option would be to call and see if you can get the account lifted... if you already submitted the docs requested then you have nothing to lose. I wouldn't mention and would play dumb about the account closure letter.
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Old 01-27-2016
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Default Paypal denied my appeal but status is still in progress

Well "in progress" doesnt changed once they have looked at documents.

They will have been looked at and refused.
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Old 01-27-2016
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Default Re: Paypal denied my appeal but status is still in progress

I had something similar but it only lasted a couple of days before they shut it down.
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