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  #1  
Old 07-30-2016
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Default Strange Limitation Kind. All PayPal accounts limited at once?

Hello everyone,

I just had a limitation hit all of my Paypal accounts.

Now here is the thing, they were all limited yesterday, and...

There's no explanation of what to do or why, no possibility to submit documents nor email of the limitation.

And, it states that the limitation cannot be appealed.

Looks like an April fools joke except for the fact that April has already past.


Has something similar ever happened to you?




Here's the full message:

Quote:
Why is my account access limited?

Your account access has been limited for the following reason(s):

Jul 29, 2016: We need a little bit more information about you to help confirm your identity.

(Your case ID for this reason is PP-004-991-373-388.)
FYI, I haven't been doing anything shady, I haven't been selling at all and did not mix browsers/IPs.
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  #2  
Old 07-30-2016
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Default Re: Strange Limitation Kind. All PayPal accounts limited at once?

Limitations all at once is linked accounts.
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  #3  
Old 07-30-2016
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Default Re: Strange Limitation Kind. All PayPal accounts limited at once?

Quote:
Originally Posted by yankee View Post
Limitations all at once is linked accounts.
Thing is,

- Each account had a separate Firefox profile (separate cookies and user agents)
- Each account was accessed from a separate VPN (different IPs)
- Different VCCs on all accounts.


They've been live for about half a year now, I don't think I've messed up when creating them.
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Old 07-30-2016
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Default Re: Strange Limitation Kind. All PayPal accounts limited at once?

VPN, which one?
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Old 07-30-2016
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Default Re: Strange Limitation Kind. All PayPal accounts limited at once?

Quote:
Originally Posted by MM78 View Post
VPN, which one?
24vc, their Dedicated IP solution.

I had IPs from Latvia, maybe all their Latvian VPNs were banned from Paypal, but I would find that strange.

Is it possible that a VCC provider gets banned and thus everyone who is using a VCC issued by it gets limited? Were there similiar incidences in the past?
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Old 07-30-2016
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Default Re: Strange Limitation Kind. All PayPal accounts limited at once?

I know Entropay caused a lot of headaches for some of my accounts, which VCC were you using?
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Old 07-30-2016
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Default Re: Strange Limitation Kind. All PayPal accounts limited at once?

They are private VCCs purchased from the user Muzzie.

I am really clueless what the hell is happening.
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Old 07-30-2016
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Default Re: Strange Limitation Kind. All PayPal accounts limited at once?

I don't understand anything, 11 different accounts, all with different info, created at different times, selling different items, all limited on 29th July with the same message

Quote:
Why is my account access limited?

Your account access has been limited for the following reason(s):

Jul 29, 2016: We need a little bit more information about you to help confirm your identity.

(Your case ID for this reason is PP-004-991-373-495.)
This limitation cannot be appealed.
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  #9  
Old 07-30-2016
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Default Re: Strange Limitation Kind. All PayPal accounts limited at once?

any money transfered between accounts ??
you really had 11 different IPs address from 24cv ?

Last edited by TOOKNAPA; 07-30-2016 at 05:54 PM.
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Old 07-30-2016
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Default Re: Strange Limitation Kind. All PayPal accounts limited at once?

Were you using broadband internet? If so ever have random weak signal? Every have connection issues?
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Old 07-30-2016
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Default Re: Strange Limitation Kind. All PayPal accounts limited at once?

If all the IPs were from 24vc for Latvia it is possible they were all on a very narrow range.
How different were the IP addresses? were the 3 digit groups the same? for example - if the IP address is - xxx.yyy.zzz.aaa - were xxx.yyy.zzz the same for all of the IP addresses you used?
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Old 07-30-2016
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Default Re: Strange Limitation Kind. All PayPal accounts limited at once?

@OP, how did you get money out - move the money between accounts? Maybe it is possible that you didnt keep track of separate IP?

What about registration info - address, phone number?
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  #13  
Old 07-31-2016
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Default Re: Strange Limitation Kind. All PayPal accounts limited at once?

Thank you everyone for your help!

Here's what I have for now:

I had 2 old accounts that I didn't need a VPN to connect to, and they weren't limited. Seems like the problem is related to the VPN.

There were 2 different ranges of IPs provided by the VPN provider, accounts created within IPs of both ranges were limited.

I did not transfer money between the accounts. I withdrew the money to the VCCs, I had a separate one for each account. Except for those non-VPN accounts, with those I withdrew to bank. So maybe those VCCs have something to do with this as well.

I did keep track of the IPs, having VPNs it's easy. The physical adresses were all diffferent, although from nearby places, from the same city and some had the same postal codes, may this have been a problem also?. Phones were completely different for all accounts.

Finally I was using mobile internet, sometimes had some connection issues, but usually when it happened I closed all eBay/PP tabs, disconnected from VPN and reconnected, as otherwise Internet wouldn't work. I really doubt I would leave any Paypal tabs open as I was rigorous in this aspect.



Thank you all yet again.
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  #14  
Old 07-31-2016
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Default Re: Strange Limitation Kind. All PayPal accounts limited at once?

I have had all my VPN accounts closed last July. Conclusion was all accounts were created around the same time with the same technique and all have shared a very small IP pool. This took 5 days and more than 100 calls into ebay and paypal to get solid reliable info from.

So what happened was I had one ebay account limited(my fault, sold way to much in a single day on a fresh account), Two days later the other 12 got limited all at the same exact time.

I was not using any safety disconnect programs so when I had a weak connection issue off and on for a few days. When this happens the VPN drops and it would pick up my weak cellular IP.

Like you all my non VPN accounts were fine and I still use those to this day.
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Old 08-01-2016
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Default Re: Strange Limitation Kind. All PayPal accounts limited at once?

Quote:
Originally Posted by yankee View Post
I have had all my VPN accounts closed last July. Conclusion was all accounts were created around the same time with the same technique and all have shared a very small IP pool. This took 5 days and more than 100 calls into ebay and paypal to get solid reliable info from.

So what happened was I had one ebay account limited(my fault, sold way to much in a single day on a fresh account), Two days later the other 12 got limited all at the same exact time.

I was not using any safety disconnect programs so when I had a weak connection issue off and on for a few days. When this happens the VPN drops and it would pick up my weak cellular IP.

Like you all my non VPN accounts were fine and I still use those to this day.
Well, that seems to be my case then as well.

However, from your case I can see that there are 2 possible problems:

the weak connection, that made you disconnect from the VPN thus revealing the real IP to Paypal

and then using similar VPN IPs and creating the accounts around the same time.

I will try to call them when I get back home and get pointers as to which of these 2 it is, as in the first case it's easily fixable by blocking all non-VPN connections, however in the second case it seems a more complicated issue that requires a systematic approach.


I cannot create more non-VPN accounts as I have hit the limit of bank accounts I can have with my bank, so withdrawable VCCs (which only work in specific countries, excluding) were my only choice.

Thanks again for the help.

Last edited by JavierAlonsoMartin; 08-01-2016 at 10:58 AM.
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  #16  
Old 08-01-2016
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Default Re: Strange Limitation Kind. All PayPal accounts limited at once?

My best guess is either VCC or cookie linkage
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Old 08-01-2016
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Default Re: Strange Limitation Kind. All PayPal accounts limited at once?

You might want to try spreading your accounts accounts over multiple VPN providers. Just like you spread your sales over multiple stealth accounts to avoid everything going down because of one mistake, you can also apply this same line of thinking with your VPN providers. Thus way if a few accounts go down, they wont all go down.
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Old 08-01-2016
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Default Re: Strange Limitation Kind. All PayPal accounts limited at once?

Quote:
Originally Posted by fox20c View Post
You might want to try spreading your accounts accounts over multiple VPN providers. Just like you spread your sales over multiple stealth accounts to avoid everything going down because of one mistake, you can also apply this same line of thinking with your VPN providers. Thus way if a few accounts go down, they wont all go down.
Thank you for your tip! That's definetely one thing that I will do from now on. Do you have any recomendations of VPN providers for eBay? I haven't really heard of any except 24vc.


@empirestate:

Do you think linkage by VCCs is possible.
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  #19  
Old 08-01-2016
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Default Re: Strange Limitation Kind. All PayPal accounts limited at once?

if the VCC is blocked or banned by PP yes, like Entropay for some countries...
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Old 08-03-2016
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Default Re: Strange Limitation Kind. All PayPal accounts limited at once?

Did you use the same browser and ip address?


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Old 08-03-2016
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Default Re: Strange Limitation Kind. All PayPal accounts limited at once?

Quote:
Originally Posted by JavierAlonsoMartin View Post
Thank you for your tip! That's definetely one thing that I will do from now on. Do you have any recomendations of VPN providers for eBay? I haven't really heard of any except 24vc.





@empirestate:



Do you think linkage by VCCs is possible.

Private internet access is good for canada pp. hma london loc 1 (if im not mistaken) - good for GB pp. thats work for me. Dont know the rest. Make sure use socks5.




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  #22  
Old 08-03-2016
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Default Re: Strange Limitation Kind. All PayPal accounts limited at once?

I agree with Yankee - I feel the VPN may have dropped a few times causing the link. To add to this, you could have a wired connection and have VPN drop sometimes, and 24vc's application will still say connected, but when you check your IP it won't be the VPN IP.

So you need to play it safe by ensuring there are kill switches in place to prevent IP leakage.
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