DHL e-commerce to Canada

[Pedroalva]

Is it possible to track the delivery of a package sent by DHL e-commerce to Canada? the tracking info say just that is arrived at destination but no give further details

[agent006140]

what is wrong with calling DHL CAnada,they may see more

[Pedroalva]

Line down so far here.you wanna call them for me?

[agent006140]

email them on their website.
could be with customs,where is it coming from?

[Pedroalva]

From Us , yes I do , is strange there is the number format of DHL e-commerce and just show end of route arrived in Canada and no more information on delivery

[Dufus]

Canada is lazy about tracking.

[rsot]

Originally Posted by Dufus

Canada is lazy about tracking.

Maybe just delayed on the update vs. laziness

[dachilla]

No Tracking in Canada. 100% sure. Delivery time: ages.

[Evofox]

Originally Posted by Pedroalva

Is it possible to track the delivery of a package sent by DHL e-commerce to Canada? the tracking info say just that is arrived at destination but no give further details

Track here: https://ecommerceportal.dhl.com/track/
The tracking do not update every days, just wait and when is delivered you will see it on the tracking.

[dk1]

DHL tracking is not an issue - YES even in Canada. I have shipments coming in from HK all the time, sent live updates via phone text. OP is not setup properly - not a DHL or Canada problem.

[dachilla]

Originally Posted by dk1

DHL tracking is not an issue - YES even in Canada. I have shipments coming in from HK all the time, sent live updates via phone text. OP is not setup properly - not a DHL or Canada problem.

Yes, if you are talking about DHL Express. OP asked about DHL e-commerce and there is no tracking inside Canada for DHL e-commerce.

Tracking ends once the parcel arrived in CA.

[Pedroalva]

Yes. DHL ecommerce stop give information once arrived in Canada