tracking number Canada post" Multiple pin"

[Pedroalva]

when trace some tracking numbers in Canada post website gives the message "multiple pin "
do you know what does it mean?

this is an example

https://www.canadapost.ca/trackweb/e...=LZ153997197CN

[phaz0rz]

https://t.17track.net/en#nums=LZ153997197CN


I have no idea why the canada post site is returning an error but it works if you track the shipment elsewhere.


EDIT: I think reddit has the answer: https://www.reddit.com/r/CanadaPost/...e_pin_message/


The last comment says the canada post site will return that error if the tracking number has expired from CP's point of view.. which apparently frequently happens when shipments go through Canadian customs.

[Pedroalva]

Originally Posted by phaz0rz

https://t.17track.net/en#nums=LZ153997197CN


I have no idea why the canada post site is returning an error but it works if you track the shipment elsewhere.


EDIT: I think reddit has the answer: https://www.reddit.com/r/CanadaPost/...e_pin_message/


The last comment says the canada post site will return that error if the tracking number has expired from CP's point of view.. which apparently frequently happens when shipments go through Canadian customs.

The date the messages was posted on Reddit this issue look quite recent
I suppose is because the covid

[phaz0rz]

Could be.

The good news is those guys said they got their package a couple days later.