Parcelforce repeated delays with goods

[sue]

ive had a ems large parcel say in coventry customs since 3rd july:> all that is showing up on the tracking is that its waiting customs inspection! ive never had parcels take this long in there! seller valued it as 100 usd and the wieght is 24kg, is this usual? its like the tracking hasnt updated at all since the 3rd, rang parcel force but they didnt seem to think there was any delays in customs! my son has also had a ems parcel that is not vero in there for 5 days now saying waiting customs clearence, it does sound like there is a problem there

my tracking says this:
03-07-2012 23;14 international hub awaiting customs clearance
03-07-2012 23:11 international hub recieved in destination country
this is the only tracking on it since it arrived in the country thats been up to dated! and now its the 12th july! anyone know what could have happened please?

[johnboyz26]

i think as loing as you dont get need more information from adresse, your not going to be charged, they charged me, i made some "paypal invoices" sent away and bam got the goods no worries

i can remeber when the olympics was in china years back an i had serious problems gettin the items out of china so im hoping this is all simply an olympics thing and will die down??? what yous think??? they cant keep opening all the packages like its insane!!!!!!???????

think i will take a holiday until after the olympics!!!

[jemma25]

was just wondering if any one can help ive had to parcels shipped via ems one has gone in and straight back out tonight and the other tracking is a bit weird never seen it before on any of my tracking.

1st parcel straight in and out tonight

Status: In progress
Last tracked at: International Hub
Expected delivery date: 23-07-2012

20-07-2012 21:28 International Hub Forwarded for UK processing
20-07-2012 21:25 International Hub Received in destination country
18-07-2012 22:28 Delivery Agent - SHANGHAI - PTT Forwarded for export
17-07-2012 19:12 Delivery Agent - CHINA Collected from customer

2nd tracking not shore whats going on with this one bit weird never seen this before on
any of my tracking

Status: In progress
Last tracked at: Delivery Agent - HONG KONG - PTT

16-07-2012 22:38 Delivery Agent - HONG KONG - PTT
16-07-2012 22:36 International Hub Awaiting Customs clearance
16-07-2012 22:30 International Hub Received in destination country

[JaffaCake]

Hi I'm a new member here and would appreciate if someone could answer my questions pweazeeeee. I bought 3 items from china, 2 different sellers, neither of them sent it tracked.

Has anyone bought items from China and received item when its not tracked, or does it mostly mysteriously go missing?

I bought a shirt costing £13, it was shipped on the 28th June from South Korea, still not received.

I also bought a item costing £10 which was shipped on the 10th July from China, which i have not received either yet.

I do live in London, so it could possibly be due to the Olympics, but what are other peoples experiences of parcels from China without any tracking.

Thank you.

[Lyn7]

Hi peeps !
Just registered hoping someone has been in the same situation

Ordered from two different suppliers
one parcel came through (EMS)
despite its been delivered to me it still said on the info - handed to custom
but only once, so handed to custom doesnt mean seized.


the other one (EMS)

17-07-2012
09:42
International Hub

Awaiting Customs clearance

17-07-2012
09:37
International Hub

Received and processed

16-07-2012
14:53
International Hub

Awaiting Customs clearance

16-07-2012
14:52

International Hub

Received in destination country

13-07-2012
00:26

Delivery Agent - SHANGHAI - PTT

Forwarded for export

12-07-2012
19:42

Delivery Agent - CHINA
Collected from customer

what means awaiting custom clearance twice ?
if they do take it, what happens next ? a fine ? letter ? warning ?

anybody were in this situation ?

thank you

[sue]

that's what my tracking said too! i had a email from parcel force then to say customs were holding my parcel and they told me to contact customs but im not bothering to own up to the parcel as its prob more trouble than its worth! my seller is sending mine again in smaller parcels to mates addresses as its in her best interest!!
i think you will find that yours has been siezed too if its. with customs an saying delivered! that's what mine says! think they are checking most parcels cus of the Olympics!! its a bloody bummer!! let us know what happens please.

[sue]

if its ⊗⊗⊗⊗ stuff it would be best to leave it! im waiting for a letter from customs but i will just bin it! cus if you admit you prob will be in trouble!

[Lyn7]

Im actually waiting for 3 parcels now O_o.
i defo wouldn't contact customs !!! im wondering if they mention seized on the tracking info ?

On top of all, the supplier won't send item again, (seriously !! )
and seems like disapearing now lol (not what was agreed)
well im glad i paid by paypal !

Still waiting on tracking info update, its really doing my heading cause i dont know what they are doing back there.

I called parcelforce, they track my parcel and said that customs are just behind at the moment ...


we'll see

[Lyn7]

hi peeps, me again
its all sorted now
2 parcels released.
waited for 2 weeks and now on its way to be delivered.
don't know why awaiting customs clearance twice? but it got released
and one of the parcel i received was opened
The guy that usually delivers always leave a card as he can't bother coming upstairs this time he came. i was paranoid with all this waiting gosh

but i guess awaiting customs twice means seized for some, for other waiting to be charged and other it was simply in the queue which was my case.

[sue]

My first parcel from the 3rd i haven't heard anything about!! I've got 3 waiting customs clearence for 3 days now since 29th and 2 delivered to me which arrived in customs 1 day after the other 2!! Hope at least 1 more gets past! Will keep this site updated!

[Lyn7]

hey Sue i forgot to mentioned
the 2 last parcels; 1 was slighlty opened , the second was totally opened, they must have checked the content and put some sillo tape on it.

the strange thing is that they released it despite what it contained
but they put a note on it O_o

so now i think people are better order from china after the olympics.
serioulsy you feel like being watched

[sue]

just to let you know all my parcels turned up yesterday after the last ones been in customs for 4-5 days, i have learnt a lesson now not yo order in such large quantities!! I dint think any of mine were opened, glad we got it all sorted in the end

[barton_67]

i have two parcel sitting waiting for customs clearence one has been sitting there for a week the other 4 days is this just due to the olympics any one know?

[desi113]

Just joined to say I am also having issues with Parcel Force..

06-08-2012 12:08 International Hub Received and processed
02-08-2012 15:04 International Hub Awaiting Customs clearance
02-08-2012 15:03 International Hub Received in destination country
31-07-2012 13:23 Delivery Agent - BEIJING - PTT Forwarded for export
29-07-2012 19:00 Delivery Agent - CHINA Collected from customer

Next time will go with DHL

[sue]

That's what some of my tracking was saying i also worried but it all came good in the end! I think mine then changed to national hub and was delivered the next day! They are taking longer in customs! I def thought mine were not gonna get to me! Keep us posted x

[Ebayorbust]

I had a parcel come through today with no delays at all. 1.5 days for custom clearance, due for delivery tomorrow.

[desi113]

Originally Posted by sue

That's what some of my tracking was saying i also worried but it all came good in the end! I think mine then changed to national hub and was delivered the next day! They are taking longer in customs! I def thought mine were not gonna get to me! Keep us posted x

Thanks for the reply, How long did it take for your tracking to update? Mine has now been on "received and processed" for over 48hour's

[carra]

Hi, need your help. Customs received seller's invoice at 30 usd and now thinking is not a real value of the goods of 100 pcs. They ask for the proof of payment to be provided to them. The question is will they be checking any further the payment proofs I provide... ? I can provide paypal or wu online. Thanks for your answer!

After receiving an invoice customs ask me for proof of payment as they don't believe the value (goods are not something branded or known well, but they are 100 pcs). Do you think they will be checking paypal or wu payments any further? Such as contacting paypal or wu for confirmations? Thanks a lot of!

[Leann]

I`ve ordered this parcel from china via EMS, used their service few times before but never ever had such a long delay with customs.
do not know what to think, could it be that parcel is seized ?!

tryed to phone parcel force several times, but doesnt seem that they know much themselves what is going on. every time person who picks up the phone tells something else. this waiting is driving me mad.

please help guys what should i do now? sorry just new to this forum so dont know much how it works here

xxx thanks in advance

[carra]

Hi, mine is there for a month...
Dont call parcel force, call hmrc choose option importing/waiting for parcel, tell them u are waiting for a parcel which takes too long, ask them to contact ukba customs department and find out what is going on, they will keep you on hold and explain the situation, leave your number and ask ukba customs officer to call u back with the news

[carra]

Any answers? Please see 3rd post above

[got3n]

I'm waiting for package from Poland and got tracking msg (parcelforce) :

12-08-2012 16:02 International Hub Awaiting Customs clearance
12-08-2012 16:01 International Hub Received in destination country
10-08-2012 10:15 WARSAW 3 (POLAND) Forwarded for export
09-08-2012 17:11 Delivery Agent - POLAND Collected from customer


Why it is in Customs? As far I know Poland is in EU so there should be no customs?

Regards