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Shipping Talk General discussions on shipping, customs, tracking, USPS, UPS, FedEx, DHL, EMS, etc.

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  #1  
Old 05-30-2013
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Default DHL SHIPPING QUESTION...customs..should i be worried

so i have 2 packages coming through dhl back to back...got 1 today and the other landed at noon today ...been sitting there since that time and no updates, i thought it would have been released in a few hrs...but do they only do that in the early morning to get item out...i know im not worried ...YET..to early for that, but what does this mean below

Customs status updated
Sign up for shipment notifications
Wednesday, May 29, 2013 at 12:19
Origin Service Area:
Further Detail:

Shipment has been given a release by Customs.

Next Step:
Unless there is an adhoc exam or a stop by another regulatory authority the shipment will proceed to delivery

Destination Service Area:

Wednesday, May 29, 2013 Location Time
14 Customs status updated CINCINNATI HUB, OH - USA 12:19

13 Departed Facility in HONG KONG - HONG KONG HONG KONG - HONG KONG 17:56

12 Processed at HONG KONG - HONG KONG HONG KONG - HONG KONG 16:48

11 Clearance processing complete at HONG KONG - HONG KONG HONG KONG - HONG KONG 15:57

10 Arrived at Sort Facility HONG KONG - HONG KONG HONG KONG - HONG KONG 15:46

9 Customs status updated HONG KONG - HONG KONG 11:09

8 Departed Facility in SHENZHEN - CHINA, PEOPLES REPUBLIC SHENZHEN - CHINA, PEOPLES REPUBLIC 10:41

7 Processed at SHENZHEN - CHINA, PEOPLES REPUBLIC SHENZHEN - CHINA, PEOPLES REPUBLIC 10:22

6 Clearance processing complete at SHENZHEN - CHINA, PEOPLES REPUBLIC SHENZHEN - CHINA, PEOPLES REPUBLIC 10:16

5 Clearance event SHENZHEN - CHINA, PEOPLES REPUBLIC 08:37

4 Arrived at Sort Facility SHENZHEN - CHINA, PEOPLES REPUBLIC SHENZHEN - CHINA, PEOPLES REPUBLIC 08:23

3 Departed Facility in GUANGZHOU - CHINA, PEOPLES REPUBLIC GUANGZHOU - CHINA, PEOPLES REPUBLIC 01:02

Tuesday, May 28, 2013 Location Time
2 Processed at GUANGZHOU - CHINA, PEOPLES REPUBLIC GUANGZHOU - CHINA, PEOPLES REPUBLIC 23:30

1 Shipment picked up GUANGZHOU - CHINA, PEOPLES REPUBLIC 17:43
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  #2  
Old 05-30-2013
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I wouldn't worry to much at this stage, all items go though customs whether your US or UK like me i get the same status updates from DHL. Sometimes and its usually quite rare but an item can be held by customers for a couple of days before its cleared. It the status does not change after 5 days then is the time to start worrying.

What was in the package may I ask? You dont have to be specific but is there any items that are...shall we say a close imitation of a popular item?
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Old 05-30-2013
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Im not quite sure why they have started showing the Customs Status Updated?

Cannot get my head round what that actually means?
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Old 05-30-2013
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It should start moving soon.
(Next 24 hours or so)

the real line you should be worried about is: "please contact DHL"

Custom status update usually means that that customs has been told there is an item on the way.
just another hoop to jump through.
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DHL is really busy right now due to the holiday.
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Old 05-30-2013
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Way too early to panic - give it 2-4 days
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Old 06-01-2013
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"Unless there is an adhoc exam or a stop by another regulatory authority the shipment will proceed to delivery"

This is a good message to receive - it means that your item has already been pre-cleared by Customs, where the majority of shipments get held-up. However, they are letting you know that there's still a possibility (albeit remote) that an outside agency (like the FDA) may randomly stick their nose in and carry out their own inspection over-and-above what US Customs have already done. Since they only pull a very small sample of shipments, the message should be above should be taken as a positive.
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Old 06-01-2013
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Your package came too late to be cleared for process in the day. It will be processed the next business day, maybe today in the morning.
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Old 06-01-2013
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Maybe already in the OP's hands and the worry is over

Wait until you get 7 weeks for release of a package. Then you know worry

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Old 06-02-2013
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7 weeks for release of package - way too late to do any action to the suppliers...well, more or less
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Old 06-02-2013
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Quote:
Originally Posted by rsot View Post
7 weeks for release of package - way too late to do any action to the suppliers...well, more or less
Not going off topic, but a credit card charge back was still doable.

However, the reason was rather different.

The items needed to be fumigated .....

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Old 06-03-2013
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True on credit card chargeback - have to be careful on suggesting this though for the OP...issue is abuse of this benefit - especially by those who dont fully understand wth is going on
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Old 06-03-2013
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Quote:
Originally Posted by rsot View Post
True on credit card chargeback - have to be careful on suggesting this though for the OP...issue is abuse of this benefit - especially by those who dont fully understand wth is going on
Here's a thought
We can both stop posting in the thread and let it end.
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Default Re: DHL SHIPPING QUESTION...customs..should i be worried

has any one has there goods taken by customs and had a warning letter ?
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Old 11-01-2013
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Default Re: DHL SHIPPING QUESTION...customs..should i be worried

Personally.....No

Have you trigger2012?
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Old 11-01-2013
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Default Re: DHL SHIPPING QUESTION...customs..should i be worried

Quote:
Originally Posted by trigger2012 View Post
has any one has there goods taken by customs and had a warning letter ?
Quite a few posts around the forum about this - US and UK
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  #17  
Old 11-01-2013
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Default Re: DHL SHIPPING QUESTION...customs..should i be worried

Quote:
Originally Posted by trigger2012 View Post
has any one has there goods taken by customs and had a warning letter ?
It has been known to happen both in the UK and US. Never had it myself, but never imported anything that would warrant it.
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  #18  
Old 10-14-2018
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Default Re: DHL SHIPPING QUESTION...customs..should i be worried

can some one please let me know , what if there is a imitation of popular item in the package. i would appreciate if some one can respond me real quick.

Last edited by yum; 10-14-2018 at 06:42 PM.
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  #19  
Old 10-14-2018
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Default Re: DHL SHIPPING QUESTION...customs..should i be worried

Quote:
Originally Posted by yum View Post
can some one please let me know , what if there is a imitation of popular item in the package. i would appreciate if some one can respond me real quick.
Welcome to the forum - all the best as you master stealth

1. Wow - way to search an old thread - it's good search

2. You know what can happen if an "imitation" is found....seizure and letter from customs....hope you aren't in problems...
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Old 10-14-2018
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Default Re: DHL SHIPPING QUESTION...customs..should i be worried

Quote:
Originally Posted by yum View Post
can some one please let me know , what if there is a imitation of popular item in the package. i would appreciate if some one can respond me real quick.
Phakes will get confiscated. Its phake, its illegal. Keep doing it, you will get caught.
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Default Re: DHL SHIPPING QUESTION...customs..should i be worried

posted a package to the Caribbean from Canada and it's been sitting in Cincinnati hub for over a week ... Friday, November 23, 2018 Location Time Piece
12 Customs status updated CINCINNATI HUB, OH - USA 07:55
Tuesday, November 20, 2018 Location Time Piece
11 Customs status updated CINCINNATI HUB, OH - USA 05:17
10 The requested service has changed; for assistance please contact DHL ONTARIO SERVICE AREA, ON - CANADA 04:01
9 Clearance processing complete at CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 02:43
1 Piece

8 Arrived at Sort Facility CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 02:09
1 Piece

7 Processed for clearance at CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 02:01
1 Piece

6 Clearance event CINCINNATI HUB, OH - USA 02:01
1 Piece

Monday, November 19, 2018 Location Time Piece
5 Departed Facility in ONTARIO SERVICE AREA - CANADA ONTARIO SERVICE AREA, ON - CANADA 23:59
1 Piece

4 Processed at ONTARIO SERVICE AREA - CANADA ONTARIO SERVICE AREA, ON - CANADA 21:53
1 Piece

3 Arrived at Sort Facility ONTARIO SERVICE AREA - CANADA ONTARIO SERVICE AREA, ON - CANADA 21:52
1 Piece

2 Shipment picked up ONTARIO SERVICE AREA, ON - CANADA 20:04
1 Piece

Sunday, November 18, 2018 Location Time Piece
1 Shipment Accepted
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  #22  
Old 12-02-2018
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Default Re: DHL SHIPPING QUESTION...customs..should i be worried

We had thanks giving last week and its during the holiday rush.
There is most likely a massive backlog of packages.
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