Customs fees and broker
I have bought a lot of stuff from China and it was always shipped via DHL or Fedex and I have never had to pay anymore including the customs fees. This was taken care of up front.
I ordered some items from Aliexpress and paid $600, I was told that included shipping. The items are being shipped by sea and I just got a call from a shipping broker who said they are handling my shipment. They said the need $95 for this and $45 for that and then some other fees that would total over $200 and they said that is just their charges. They said the shipping company would charge storage fees and there would be customs fees. Also, they said that they only see the shipping going to the port of Charlotte,SC and not right to my door.
Is this normal for sea shipment? I'm feeling like I was mislead by the supplier and I just want my money back. I paid via Paypal and if I open a dispute will I get my money back. Need help on how to proceed.
|