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-   -   DHL package delay in Hong Kong (https://www.aspkin.com/forums/shipping-talk/77477-dhl-package-delay-hong-kong.html)

deebee80 09-27-2014 07:17 AM

Re: DHL package delay in Hong Kong
 
I think yours will probably be picked up on Monday Nat, if it does not i would be very surprised then i would deffo see about getting them to resend.

natbabes 09-27-2014 07:44 AM

Re: DHL package delay in Hong Kong
 
My supplier said if I don't receive the package she will give me a full refund. Wonder when all this will end :(

DHL have also allegedly told her if the package is in HongKong which mine currently is, they will ship before china holiday. Here's hoping..

forummember 09-27-2014 07:46 AM

Re: DHL package delay in Hong Kong
 
All mine are moving now.

Have a parcel with EMS too (first time in years) and that has left without any issues also.

bumbum520 09-27-2014 07:47 AM

Re: DHL package delay in Hong Kong
 
Quote:

Originally Posted by natbabes (Post 592094)
I've told my supplier if the tracking doesn't change at all in the next 3-5 days I want a refund & ill re order again. It seems orders placed in the last few days are moving.

I've always ordered off this supplier & I do trust them. It's just getting annoying being told to wait another 1-2 days.

You can decide as you want, but, be sure is not fault of your supplier.
He cant refund money because in this case, you will receive 2 times the parcel.
I understand you, and i am in the same situation, but nothing can do.
If DHL dont declare the tarcel as LOST, they will not refund money.
I sent a parcel on 2. On 12, DHL say the parcel is lost and allow to buy again the goods. On 14th, they found the parcel and now, they will not refund the money i waste for replace the goods....

natbabes 09-27-2014 07:48 AM

Re: DHL package delay in Hong Kong
 
Quote:

Originally Posted by forummember (Post 592105)
All mine are moving now.

Have a parcel with EMS too (first time in years) and that has left without any issues also.

What date was the parcels shipped?

forummember 09-27-2014 07:49 AM

Re: DHL package delay in Hong Kong
 
Quote:

Originally Posted by natbabes (Post 592109)
What date was the parcels shipped?

Two on the 16th. One on the 17th.

forummember 09-27-2014 07:49 AM

Re: DHL package delay in Hong Kong
 
Quote:

Originally Posted by natbabes (Post 592104)
My supplier said if I don't receive the package she will give me a full refund. Wonder when all this will end :(

DHL have also allegedly told her if the package is in HongKong which mine currently is, they will ship before china holiday. Here's hoping..

I've been told they are trying to make sure all parcels leave before Monday. Fingers crossed for you.

rsot 09-27-2014 07:51 AM

Re: DHL package delay in Hong Kong
 
Welcome back forummember - where you been hiding?

/back to topic - just a pause

natbabes 09-27-2014 07:51 AM

Re: DHL package delay in Hong Kong
 
Quote:

Originally Posted by forummember (Post 592111)
Two on the 16th. One on the 17th.

Mine was shipped on the 17th so hopefully I see some movement over the next couple of days. It's only a small order as well which makes waiting even more frustrating.

natbabes 09-27-2014 07:53 AM

Re: DHL package delay in Hong Kong
 
Quote:

Originally Posted by bumbum520 (Post 592107)
You can decide as you want, but, be sure is not fault of your supplier.
He cant refund money because in this case, you will receive 2 times the parcel.
I understand you, and i am in the same situation, but nothing can do.
If DHL dont declare the tarcel as LOST, they will not refund money.
I sent a parcel on 2. On 12, DHL say the parcel is lost and allow to buy again the goods. On 14th, they found the parcel and now, they will not refund the money i waste for replace the goods....


Yeah I understand what you're saying.

Connections 09-27-2014 10:22 AM

Re: DHL package delay in Hong Kong
 
My parcel from 18th has just been moved :D thanks god

Only lay 09-27-2014 11:41 AM

Re: DHL package delay in Hong Kong
 
Quote:

Originally Posted by natbabes (Post 592067)
Any update on your tracking hun? What's your supplier saying?

My seller just told me its held up in customs so they're going to cancel the order and send me another package. I hope that at least goes through.

forummember 09-27-2014 03:34 PM

Re: DHL package delay in Hong Kong
 
Quote:

Originally Posted by rsot (Post 592115)
Welcome back forummember - where you been hiding?

/back to topic - just a pause

Thank you!

I've been here but extremely busy over the last year.

WJC05 09-27-2014 04:02 PM

Re: DHL package delay in Hong Kong
 
Anyone else still stuck? Had a shipment from the 16th still showing Shipment Information Received.

badermq 09-27-2014 04:23 PM

Re: DHL package delay in Hong Kong
 
Quote:

Originally Posted by WJC05 (Post 592253)
Anyone else still stuck? Had a shipment from the 16th still showing Shipment Information Received.

same here , but mine from 19th

Foreveryoung789 09-27-2014 06:52 PM

Re: DHL package delay in Hong Kong
 
I'm happy that there are some new positive news and there is really some movement.

fred615 09-27-2014 08:02 PM

Re: DHL package delay in Hong Kong
 
8 packages from September 11 are stuck somewhere at HK customs. All i can see is Shipment Information Received.

Quote:

Originally Posted by WJC05 (Post 592253)
Anyone else still stuck? Had a shipment from the 16th still showing Shipment Information Received.


Rajbear97 09-27-2014 08:39 PM

Re: DHL package delay in Hong Kong
 
I have a shipment still stuck on shipment information received since the 17th.

bumbum520 09-27-2014 10:22 PM

Re: DHL package delay in Hong Kong
 
Just now, DHL agent inform me the calendar for delivery.
1 to 5 will not collect goods.
Start again 6-7 and for 8th all DHL deals will be normal as before.

My parcel of 23, already on the way. Start fly from HK

PARCELS OF 17 and 18 still stucked.

khanxyz0z 09-27-2014 10:40 PM

Re: DHL package delay in Hong Kong
 
My supplier shipped last week and today it's in Ohio, it was in customs but it was through Shenzhen, he knew what was going on in hk customs
so he choose that route, plus he paid extra to the shipping company to make sure there are no delays from customs either.
Items were a bit risky as well.

Best of luck to other community members

It's always better to buy from a supplier who is well experienced from years of practice, keep in mind their prices are a bit higher from market, but it's the price you pay to go to sleep at night

Rajbear97 09-27-2014 11:53 PM

Re: DHL package delay in Hong Kong
 
Anybody have good and well known suppliers for iPhone parts in hong Kong ?

247scrooge 09-28-2014 02:30 AM

Re: DHL package delay in Hong Kong
 
Its g8 to get it out of hk after 3weeks now sitting on a f**king run way in (England) my supplier wreckens it 7-10 days before this is fixed. Yes she was spot one her movement times .
hope this helps peps if you got stuff that you don't like sitting to long don't worry it still coming through


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