Forum

Re: DHL package delay in Hong Kong
 

Not at all true.

Re: DHL package delay in Hong Kong
 

For people who have already ordered their isn't much you can do I think, but if you're looking to order you can use EMS. Sadly it's slower, but slower is better than nada.

Re: DHL package delay in Hong Kong
 

I started to celebrate too fast :( It seems that nothing changed. Who knows what may be the reason.

Re: DHL package delay in Hong Kong
 

Parcels are still stuck. :(

Re: DHL package delay in Hong Kong
 

What does it means? We will not receive more our packages?

Re: DHL package delay in Hong Kong
 

I mean you will receive them, but I think their isn't much you can do apart from wait. The sellers can't do much about it and neither can people waiting for packages. But if you wish to purchase more stock, you can buy with EMS as it doesn't have to go the HK Custom way. It can go another way, but the shipping time is slower.

Re: DHL package delay in Hong Kong
 

I understand...but in my two packages I have 450$ of objects that my customers have already paid me...and they are mad at me for being late...from 12 September no news.

Re: DHL package delay in Hong Kong
 

That sucks :( your only options are to wait or reorder and use EMS. I usually don't sell my items until they have cleared my countries customs or I have them in hand just in case this happens. Otherwise I spend all my time stressing over it, like in the past.

Re: DHL package delay in Hong Kong
 

That's a risk you took and nobody's fault but your's. You sold what you didn't have. Now face the consequences and be a responsible seller.

Re: DHL package delay in Hong Kong
 

Yes, but I however spent my money...
TECHD please tell me that today there are some good news from your supplier.

Re: DHL package delay in Hong Kong
 

Damn wish I seen this thread earlier, just made some big orders. just asked my supplier what's the problem and they replied with this.

yes,dear friend
I Received HK DHL emergency notification,due to the recent Customs jewelry smuggling case involving corruption. case,China Customs has reduced The port opening sharply,and they strictly enforce the inspection system.Delays in transport in varying degrees
so It's slower than before
Regards

Re: DHL package delay in Hong Kong
 

Did they offer refund Dazzler?

Re: DHL package delay in Hong Kong
 

Thank you for your answer...so the problem is to understand how long do these delays as to me it's been over a week, while other shipments are regularly matches.

Re: DHL package delay in Hong Kong
 

Update : So far its seems like packages shipped on sept 12 and 13th are stuck. I have recieved one box already that shipped on 15th.

Re: DHL package delay in Hong Kong
 

No I've not asked them. presuming it will eventually turn up I'll just have to wait for it. And use ems until everything's back to normal. I've got a good relationship with them and have been using them for a year now so i trust they are telling the truth.

Re: DHL package delay in Hong Kong
 

One parcel status changed to shipment picked up. Hopefuly it will arrive by Tuesday. Rest of 2 parcel status is still "shipment information received". :(

Re: DHL package delay in Hong Kong
 

Tha parcel who changed to shipment picked up, when it was sent?

Re: DHL package delay in Hong Kong
 

That's good news. something is happening at least

Re: DHL package delay in Hong Kong
 

It was sent on 10th September.

Re: DHL package delay in Hong Kong
 

I have two orders that are currently under the status "Shipment info received", one since September 10th and one since September 15th! Patiently waiting for an update.. :pry:

Re: DHL package delay in Hong Kong
 

Mine from 11 and 12 still not moving :(

Re: DHL package delay in Hong Kong
 

I haven't any parcels stuck, but I was told this problem dates back until the 11th. It's fine to use EMS in the future, though.