DHL package delay in Hong Kong

sergfro · #**375** 10-06-2014

only marking on the box is a "2" on the label with red marker

xShevaa7x · #**376** 10-06-2014

Quote:

Originally Posted by mikjuv

I have the follow situation, but other people have same situation from 20 September: what's happening?

I have 2 parcels up to this stage now

Nothing dodgy in them and they're not big in size, and weight maybe a few KG at the most. My supplier will resend the first package posted on the 26th and see if that changes anything. Then if I get both I will pay him extra.

lightmaria · #**377** 10-06-2014

My DHL package still says information received for 12 days, when should I be panicking?

Fanatics · #**378** 10-06-2014

You shouldn't be. It will move eventually.

Arubart · #**379** 10-07-2014

Orderd 29sept package was sent by UPS to The Netherlands and i received it yesterday 10th october

package send 30sept by DHL, now 10th october not even information received by DHL....

Also waiting for a DHL package sent on 27th sept looks like i will receive it in 3 days....it's on his way.

Dazzler87 · #**380** 10-07-2014

Are some still having problems? my supplier is shipping my my orders through dhl still but instead of them going through Hong Kong customs there using a different route, still mainland dhl and my orders are updating straight away. latest one 2 days ago it got sent and it's been processed already.

My ones stuck in HK customs from the 12th, 18th, 25th have all been updated and delivered.

speef11 · #**381** 10-07-2014

mine from the 19th still on information recived (9290148766).
hope it will get start moving soon, but i know my luck and it prob will not move anywere

CCJay · #**382** 10-07-2014

My EMS on has not moved since 24th

kiwp · #**383** 10-07-2014

mine from 27 aug and still

can anyone please explain to me

http://www.17track.net/en/result/pos...=RC540983685CN

parcel lost or what

xShevaa7x · #**384** 10-07-2014

Quote:

Originally Posted by Dazzler87

Are some still having problems? my supplier is shipping my my orders through dhl still but instead of them going through Hong Kong customs there using a different route, still mainland dhl and my orders are updating straight away. latest one 2 days ago it got sent and it's been processed already.

My ones stuck in HK customs from the 12th, 18th, 25th have all been updated and delivered.

Which customs is he using?

xShevaa7x · #**385** 10-07-2014

Quote:

Originally Posted by CCJay

My EMS on has not moved since 24th

I have two packages on the same update as you, haven't moved either. Not sure what's up with that.

Fanatics · #**386** 10-07-2014

Quote:

Originally Posted by xShevaa7x

Which customs is he using?

His talking about DHL China. DHL hongkong is the one with problems.

xShevaa7x · #**387** 10-07-2014

Quote:

Originally Posted by Fanatics

His talking about DHL China. DHL hongkong is the one with problems.

Okay, but it seems like the whole of China has problems at the moment. Several of us using another customs have delays of 2 weeks+ with no updates.

Dazzler87 · #**388** 10-07-2014

Quote:

Originally Posted by xShevaa7x

Which customs is he using?

SHENZHEN - CHINA, PEOPLES REPUBLIC.

Still using dhl and and no delays at all. getting picked up and arriving in about 3-5 days like it used to when going through Hong Kong. anyone placing any new orders get your supplier to send it this way for you and you will have no delays at all.

mikjuv · #**389** 10-07-2014

The problems with DHL were known but it seems they are solving ...

But now there are many people with EMS shipments stuck .... does anyone know for sure what is going on?

P.S. Anyone knows how to contact by email EMS? I don't find anything on their site..only phone's number

xShevaa7x · #**390** 10-07-2014

Quote:

Originally Posted by Dazzler87

SHENZHEN - CHINA, PEOPLES REPUBLIC.

Still using dhl and and no delays at all. getting picked up and arriving in about 3-5 days like it used to when going through Hong Kong. anyone placing any new orders get your supplier to send it this way for you and you will have no delays at all.

Okay, thanks. I'm not sure if my supplier can offer this, but I have asked him and will get a reply in around 12 hours for sure.

Losing Money · #**391** 10-07-2014

Quote:

Originally Posted by xShevaa7x

Okay, thanks. I'm not sure if my supplier can offer this, but I have asked him and will get a reply in around 12 hours for sure.

most of these sellers will try charge you extra for using shenzen as hong kong is cheaper for them to use.

xShevaa7x · #**392** 10-07-2014

Quote:

Originally Posted by Losing Money

most of these sellers will try charge you extra for using shenzen as hong kong is cheaper for them to use.

I have offered to pay extra if he can do it. I would rather pay extra than wait a month for my order. My EMS packages are stuck for over 2 weeks now :( I hope he can use that customs port.

Appletvjailbreak · #**393** 10-07-2014

My supplier tells me everything is back to normal sounds like it from others posts, hopefully this is the case!

Fanatics · #**394** 10-08-2014

Quote:

Originally Posted by xShevaa7x

I have offered to pay extra if he can do it. I would rather pay extra than wait a month for my order. My EMS packages are stuck for over 2 weeks now :( I hope he can use that customs port.

EMS is owned by china post which is owned by China gov. So Im pretty sure they are closed during the holiday. Again im just throwing this out there for all the folks with EMS problems. I could be wrong.

Fanatics · #**395** 10-08-2014

Quote:

Originally Posted by mikjuv

The problems with DHL were known but it seems they are solving ...

But now there are many people with EMS shipments stuck .... does anyone know for sure what is going on?

P.S. Anyone knows how to contact by email EMS? I don't find anything on their site..only phone's number

EMS don't work on holiday buddy. DHL does.

aqaz · #**396** 10-08-2014

Mine: stuck on 'shipment information received' since 9th October not 15th October. I ordered clothes only. no brand.