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Re: DHL package delay in Hong Kong
 

More good news

Hi xxxxx
There will be next updated about your package in next 2 days.DHL company inform that there are too many package at hongkong port,it will take some time to finish the process.

Best Regards
xxxx

My package was posted on the 13th

Re: DHL package delay in Hong Kong
 

Let us know what happens in two days... and we will see if he is telling the truth.

Re: DHL package delay in Hong Kong
 

Yes, they are the same tracking number...

Re: DHL package delay in Hong Kong
 

Hi Everyone ..

I am also having the same problem with my order

DHL info stuck at "Shipment information received" Friday, September 19, 2014 .

And till today no update ... i order tablets

and yesterday i order the same tablet using Hong Kong Air mail ..

Re: DHL package delay in Hong Kong
 

Fedex is moving and coming to Netherlands tomorrow was sended 09-19

Re: DHL package delay in Hong Kong
 

I've got packages from September 15th still showing as "Shipment information received". Trusted supplier but he just doesn't know how long its gonna take.
All modes affected. EMS, Fedex, UPS...

Re: DHL package delay in Hong Kong
 

Thank god i found this thread. I thought my supplier was trying it on and talking rubbish.

Got 2 parcels since the 13th saying shipment information received and been checking every few hours for updates. MY stock is low now and will only last for a day and still no sign of the parcels moving.

This could have catastrophic results for both suppliers and buyers if this goes on any longer. I've read in this thread it could be upto 3 months? That will cause most people to go out of business if they rely on goods from China and HK.

Re: DHL package delay in Hong Kong
 

I've got no stock at all. & I'm still waiting on a parcel from the 17th. My supplier has said don't worry & it will be picked up soon. I've always used this supplier & they are very reliable & I've always got my package within 5-7 days so I do trust them, it isn't their fault that this has happened & it's as annoying for them as it is for us.

I don't know how long this is going to go on for but it's so frustrating for everyone involved.

Is EMS effected too or just DHL? EMS takes longer but it's better than nothing.

Re: DHL package delay in Hong Kong
 

The problem is with customs in Hong Kong if you are selling non battery goods then you can send from china direct.

Re: DHL package delay in Hong Kong
 

Has your status updated on the tracking yet?

Re: DHL package delay in Hong Kong
 

My suppliers just said "dear tomorrow will update, I had urgent the dhl"

I can't understand what they mean half the time :lol:

She also goes on to say that dhl told her it will update tomorrow & she's told me if it doesn't update she's going to keep ringing them again & again.

Re: DHL package delay in Hong Kong
 

Hi im in the same boat .... My supplier has always been trustworthy and honest and shipped my parcel 17th sept and stuck on shipment information received ever since then. my Chinese supplier has made a suggestion I make a new order and he will send through dhl China and not hk. Is this right and does it take longer to arrive as he not got back to me and I asked him the same
Question ? Tbh it's been a nightmare and I'm
Loosing money daily like all of you guys so I'm getting a bit desperate as too what to do ???? Don't want to have 2 parcels stuck out there forever !

Re: DHL package delay in Hong Kong
 

nahh nothing yet, and its national day from 1-5 october could add another 5 days or so too the wait... seriously PEEVED!!!!!!

cant even focus on anything in my biz because of this. This is effecting me big time.

Re: DHL package delay in Hong Kong
 

Guys, you don't realise how many people around the world follow this thread to get any news about this situation. I have got 5 packages on the way...stuck in HK.

My supplier told me that everything will be back normal within this week(I hope so :hail: )

Re: DHL package delay in Hong Kong
 

My package from 12th just got picked by DHL exactly as my supplier predicted.

Packages send around the time of customs closure got stuck but they are moving. Slowly, but moving.

Chinese holidays are around the corner and I'm predicting that after that everything will be back to normal.

If you can, avoid HK customs for the time being.

Re: DHL package delay in Hong Kong
 

I do not think it has anything to do with the time of sending all packages after that are delayed too.. mine is stuck on 20th.

Re: DHL package delay in Hong Kong
 

There is just a few of us but some reported that packages send later went though fine but almost everybody got stuck when their package was send earlier.
Could be a case of bad luck with your package.

Re: DHL package delay in Hong Kong
 

My supplier today sent a package via dhl China from shenzhen and it's already been picked up, yet my other 2 parcels sent via Hong Kong are still saying shipment information recieved since the 13th.

Re: DHL package delay in Hong Kong
 

Thank god for that. mine as been picked up hope all yours start moving now also mine was posted 13th if everthing running ok with dhl mine should be in the air by 9.30pm uk time fingers crossed. :clap:

Re: DHL package delay in Hong Kong
 

My one parcel is picked up just now. Other one still saying shipment information received. Both were sent on 15 sept. :)

Re: DHL package delay in Hong Kong
 

That is good news guys i hope mine from 20th will be picked up soon.

Re: DHL package delay in Hong Kong
 

I had a package shipped out on Monday and it left Hong Kong yesterday and just got a custom status update in NYC