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Shipping Talk General discussions on shipping, customs, tracking, USPS, UPS, FedEx, DHL, EMS, etc.

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  #1  
Old 12-27-2014
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Default DhL Customs status updated

Has any one see this before

Further Detail:
Special clearance requirement for goods being imported to a Free Trade or Export Processing Zone
Next Step:
Processing and transfer of the shipment to the relevant Zone will be completed as soon as cleared by Customs.
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  #2  
Old 12-27-2014
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Default Re: DhL Customs status updated

LOL, your seller tell you to undervalue imported items by chance?
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Default Re: DhL Customs status updated

I was asking for a friend dose that mean it's getting seized
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Default Re: DhL Customs status updated

Quote:
Originally Posted by matthewmlg View Post
I was asking for a friend dose that mean it's getting seized
Please, I am seriously too tired to be told rubbish.

Dont be embarrassed if it's your goods.
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  #5  
Old 12-27-2014
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Default Re: DhL Customs status updated

Quote:
Originally Posted by matthewmlg View Post
I was asking for a friend dose that mean it's getting seized
Your friend will need to come here to ask themselves in order for accurate replies to be given.
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  #6  
Old 12-27-2014
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Default Re: DhL Customs status updated

You know, there is nothing wrong with calling DHL and asking them whats going on. DHL is not customs, so do not be afraid to call them and express your curiousities. Something can mean different things. There is not one answer for their status updates. I have never had a seizure from customs through DHL but I have had holds and events listed on a tracking number that has worried me, but they still came through. I called on those and received great explanations from DHL that set me at ease. I have even had things inspected by customs and USDA that still came through to me. (Don't bother asking about the product's integrity please, it won't be answered).
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  #7  
Old 12-28-2014
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Default Re: DhL Customs status updated

Not going to ask what but please let us know how this updates
I just had dhl track a package to the wrong customs location on other side of usa this was yesterday morning this morning it showed back in hkk now tonite it is showing my local customs pending process.. Mabey its a puter glitch or they might be mailing my package back and forth across the world

Update I will do the same .. gud luck
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  #8  
Old 12-28-2014
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Default Re: DhL Customs status updated

Sorry. It appeared a day later. This happened about a month ago. So again, I have never had a DHL package not come to me. FedEx via Alaska is a different story though. I will never use FedEx again.
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  #9  
Old 12-29-2014
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Default Re: DhL Customs status updated

Ok WHAT ?? LA and CIn OH is two different customs check across the country from each other never I have seen this ... got to drop to the bottom and read back up to understand tracking its screwy

15 Departed Facility in CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 00:03
Sunday, December 28, 2014 Location Time
14 Clearance event LOS ANGELES GATEWAY, CA - USA 11:36
13 Processed for clearance at LOS ANGELES GATEWAY - USA LOS ANGELES GATEWAY, CA - USA 11:36
12 Arrived at Sort Facility LOS ANGELES GATEWAY - USA LOS ANGELES GATEWAY, CA - USA 11:22
11 Processed at CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 11:56
10 Clearance processing complete at CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 09:14
Saturday, December 27, 2014 Location Time
9 Customs status updated LOS ANGELES GATEWAY, CA - USA 16:09
8 Arrived at Sort Facility CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 17:03
Sunday, December 28, 2014 Location Time
7 Departed Facility in HONG KONG - HONG KONG HONG KONG - HONG KONG 01:40
6 Processed at HONG KONG - HONG KONG HONG KONG - HONG KONG 01:35
Friday, December 26, 2014 Location Time
5 Customs status updated CINCINNATI HUB, OH - USA 20:27
Saturday, December 27, 2014 Location Time
4 Departed Facility in HONG KONG - HONG KONG HONG KONG - HONG KONG 06:47
3 Processed at HONG KONG - HONG KONG HONG KONG - HONG KONG 06:32
2 Arrived at Sort Facility HONG KONG - HONG KONG HONG KONG - HONG KONG 06:04
Friday, December 26, 2014 Location Time
1 Shipment picked up HONG KONG - HONG KONG 22:22
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  #10  
Old 12-29-2014
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Default Re: DhL Customs status updated

I have never had it say Cincinnati then LA then Cincinnati. LA is a problem spot for packages from what I hear. #1-9 is ok looking. I have had plenty of times where it is out of order with HONG KONG and Cincinnati.

To me it looks like they screwed up and caught it. DHL probably does not do hub to hub within the US so the most convenient solution was to send it back to HONG KONG then back to its correct US hub (being Cincinnati). That would be my best guess.
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  #11  
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Default Re: DhL Customs status updated

It has been sent from china to usa back to china back again
and this is a 2k package :( come on DHL
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  #12  
Old 12-29-2014
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Default Re: DhL Customs status updated

Quote:
Originally Posted by bluegrass1 View Post
Ok WHAT ?? LA and CIn OH is two different customs check across the country from each other never I have seen this ... got to drop to the bottom and read back up to understand tracking its screwy

15 Departed Facility in CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 00:03
Sunday, December 28, 2014 Location Time
14 Clearance event LOS ANGELES GATEWAY, CA - USA 11:36
13 Processed for clearance at LOS ANGELES GATEWAY - USA LOS ANGELES GATEWAY, CA - USA 11:36
12 Arrived at Sort Facility LOS ANGELES GATEWAY - USA LOS ANGELES GATEWAY, CA - USA 11:22
11 Processed at CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 11:56
10 Clearance processing complete at CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 09:14
Saturday, December 27, 2014 Location Time
9 Customs status updated LOS ANGELES GATEWAY, CA - USA 16:09
8 Arrived at Sort Facility CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 17:03
Sunday, December 28, 2014 Location Time
7 Departed Facility in HONG KONG - HONG KONG HONG KONG - HONG KONG 01:40
6 Processed at HONG KONG - HONG KONG HONG KONG - HONG KONG 01:35
Friday, December 26, 2014 Location Time
5 Customs status updated CINCINNATI HUB, OH - USA 20:27
Saturday, December 27, 2014 Location Time
4 Departed Facility in HONG KONG - HONG KONG HONG KONG - HONG KONG 06:47
3 Processed at HONG KONG - HONG KONG HONG KONG - HONG KONG 06:32
2 Arrived at Sort Facility HONG KONG - HONG KONG HONG KONG - HONG KONG 06:04
Friday, December 26, 2014 Location Time
1 Shipment picked up HONG KONG - HONG KONG 22:22
Data entry clerk has made an error updating the manifest.

More than likely they have transposed numbers & confused two different shipments.

The actual item did not come in two packages?
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  #13  
Old 12-29-2014
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Default Re: DhL Customs status updated

Quote:
Originally Posted by matthewmlg View Post
I was asking for a friend dose that mean it's getting seized
Ask your friend to come on board - as for seizure...best to check with the Dhl service itself and your seller
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Default Re: DhL Customs status updated

it reads as two but I asked shipper said only one and she had never seen this either fingers crossed today is little more productive
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Default Re: DhL Customs status updated

This really is one of these where a phone call to DHL will put you at ease.

As for the manifest DHL's often looks like this for shipments from China, as does UPS. this is usually due to entries made in different time zones or staff input error and more often then not it does not reflect accurate "live" tracking.

Remember - your paying them for a service so call them and get the service your paying for.

Just to add, its not uncommon for the DHL agent in China to repackage the goods after the shipper has handed them over, this can be done so they can confirm the content or so they can pack it more efficiently.
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Default Re: DhL Customs status updated

yep I think that's what happened said it was two packages now this is what dhl said and one package is in LA and other one is in Ohio gotta love that said I should get them both but one package might take a few more days guess better than nothing
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  #17  
Old 01-02-2015
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Default Re: DhL Customs status updated

After Holidays Customs is on prowl..... Now of course if the "integrity" is ok nothing to worry about......
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  #18  
Old 01-06-2015
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Default Re: DhL Customs status updated

seized bummer Well they got one of the two supplier agreed to split loss so costed me 157 but still ...... Guess I was the unlucky bingo winner
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  #19  
Old 01-06-2015
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Default Re: DhL Customs status updated

Rough to hear but better to be covered some of the amount then none
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  #20  
Old 01-09-2015
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Default Re: DhL Customs status updated

yep I agree I cringe at the thought of a total loss
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  #21  
Old 01-09-2015
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Default Re: DhL Customs status updated

Take it as a lesson to be careful with what your best friend supplier offers.
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  #22  
Old 01-10-2015
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Default Re: DhL Customs status updated

O I knew it is always a possibility maybe time to start my own brand --
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