Money stuck in MP

[assad]

I've over 3k stuck in my recently restricted account

Does anyone know how to get the money out as even the ebay reps dont seem to have a clue ? :(

[james_112233]

Based on what I read in the last few threads if you get limited whilst on MP they start refunding that money to customers apparently ? But wait for others to chime in.

[assad]

Originally Posted by james_112233

Based on what I read in the last few threads if you get limited whilst on MP they start refunding that money to customers apparently ? But wait for others to chime in.

Wtf? That would finish me that's 3k in the account of my own money

[ebaywanton]

Do you have any messages on ebay about when they will release it?

[assad]

Just says once the restriction is solved we can send payments as normal ? Can I manually request the transfer it's a lot of money stuck in there

[HurricaneHuntr]

I am unsure how managed payments work for UK. but in my experience with 1 MP account, they transferred it like 60-90 days later

[ebaywanton]

have the items been delivered/in transit?

[assad]

Originally Posted by ebaywanton

have the items been delivered/in transit?

Yes, do you have any input or just asking ?

[agent006140]

why were U restricted would determine when they will release the money

[assad]

Originally Posted by agent006140

why were U restricted would determine when they will release the money

Mc011, I am still able to buy just not sell ?

[agent006140]

if that 3K comes from selling,then I would think it could take up to 180 days,this is what cc chargeback would come in

[defwax7]

Ebay reps do have a clue. Calling eBay is pointless and they will not assist you. In most cases they will tell you that you need to respond to emails you received, to get this issue reviewed. MC011 can take up to 3 months to get an appeal decision only from eBay’s internal team and be prepared to send docs. this type of limitation is usually caused by

Multiple cases from buyers
High returns & cancellations rates
Lack of communication with buyers and bad customer service.

[ebaywanton]

Live and learn...

They'll release the money for sure, but after a few weeks if/when the items show as delivered i assume,

[assad]

Originally Posted by defwax7

Ebay reps do have a clue. Calling eBay is pointless and they will not assist you. In most cases they will tell you that you need to respond to emails you received, to get this issue reviewed. MC011 can take up to 3 months to get an appeal decision only from eBay’s internal team and be prepared to send docs. this type of limitation is usually caused by

Multiple cases from buyers
High returns & cancellations rates
Lack of communication with buyers and bad customer service.

They're saying to me there is no appeal on my account.

How do big sellers get away with all the above then ?

How long do you need to trade on eBay as a perfect bloody seller before you can start relaxing abit ?

[ebaywanton]

There's really no absolute answer to that. Sellers with 20k feedback and 13 year old accounts get booted for minimal reasons.

It's luck of the draw, and the luck is very, VERY minimal.

[ebaywanton]

Also, it sounds like they've made their decision if they have said 'no appeal'. Have you given the docs and ID?

[agent006140]

Originally Posted by assad

Wtf? That would finish me that's 3k in the account of my own money

with MP account,your own money comes from your customers,and they could file dispute/chargebacks,thats why your money is not being released.

[HurricaneHuntr]

The problem with mc011, is its basically on hold until you pass/fail that restriction. At least that's how i read it. I mean, if you're in managed payments... And you've given them your ein/ssns . i am unsure how you can justify not wanting to provide the docs. Invoices are simple, the id part is difficult. Because if they background check it, it best match. As said many times, adyen is like a bank, they aren't just going to open you an account with false info

[james_112233]

It's a UK account he's on.

[mike75493245]

likely that it will be handled the same way it is on paypal when the money is released after some time. what is actually more concerning about this is that because of MP ebay now suspend lots of people who would not have been suspended in the past if the money had gone through paypal. essentially this means that the risk of a paypal limitation has been transferred into risk of ebay suspension and this combined with background check will soon become an issue for a lot of sellers

[assad]

The ****ers are slowly refunding the buyers already 700 refunded to the buyers how much more can I take blows after blows I feel like giving up honestly the worst year ever

Pretty much anyone who is putting a dispute there refunding

[james_112233]

Originally Posted by assad

The ****ers are slowly refunding the buyers already 700 refunded to the buyers how much more can I take blows after blows I feel like giving up honestly the worst year ever

So what I read on here was true then ...

F*cks sake. Feel for you mate.

Are they high value items ? might be a good idea to write up a sob story that you can copy and paste to all your buyers to re-pay some of the money to another stealth paypal or via bank transfer. You will still get back some of it from honest buyers if not all.