Old aged account vs Newer accounts

[solefoodbk]

I was able to restore my oldest account on eBay. Feels really cool to have an account from 2009, and I know if I mature this account properly it'll be extremely valuable to me in a few years. With that said, I have noticed some differences that I wonder if anyone else has....

So this account is still personal, I will upgrade it to business in a few months. After I paid the past due fee which is the cause for suspension the account was restored like normal. I left it alone for over 2 months and checked back, I received seller limits, and was automatically enrolled in managed payments. This is different from how it was when I had accounts aged in 2016-2017 range from 2020. That was early into managed payments so maybe things changed. But, I had no bank or anything attached. I did update details like added my SSN after the account got reinstated but that was it.

The odd thing I noticed was after I added my bank account it said my account was under review for 6 days. This is like the typical 5 day periodic review, except it was 6 days, but they never sent me any email or message saying my account was under review. That wording in the payment sections was removed within a day. I also asked for a credit for fees which was granted to me, and that got processed immediately. Normally these things take at least a day to reflect on the account.

I say all this because I was thinking does eBay system work backwards with audits of accounts? In other words imagine all accounts are in standing in one line, the older accounts get to jump the line and are first so when these things get processed by the system its much quicker than new accounts? To me this makes total sense, and I know the only other account I had from 2014 there was defiantly differences in how things got processed. Not to this degree though. I just naturally don't have a large sample size to work from.

Curious anyones thoughts about this.

[degsey69]

I think your old account was managed much in the same way new ones are now under MP, the bots will monitor your selling and put the account under review if the sale suddenly take off or not meeting the metrics. It is refreshing now that PayPal has gone because you had the worry of both PayPal and eBay suspending your account, MP do not suspend the account so you just have eBay to worry about, it’s a lot simpler.

[gamedevinci]

Originally Posted by degsey69

I think your old account was managed much in the same way new ones are now under MP, the bots will monitor your selling and put the account under review if the sale suddenly take off or not meeting the metrics. It is refreshing now that PayPal has gone because you had the worry of both PayPal and eBay suspending your account, MP do not suspend the account so you just have eBay to worry about, it’s a lot simpler.

Wow I didn’t think of it that way. The pressure certainly was immense coming fr both sides. Now only one demon to worry about

[solefoodbk]

Originally Posted by degsey69

I think your old account was managed much in the same way new ones are now under MP, the bots will monitor your selling and put the account under review if the sale suddenly take off or not meeting the metrics. It is refreshing now that PayPal has gone because you had the worry of both PayPal and eBay suspending your account, MP do not suspend the account so you just have eBay to worry about, it’s a lot simpler.

I agree to an extent. If your selling metrics are clean then it's easier in that sense but I find the MC099 much harder to appeal once it happens. That periodic review is really troublesome to see. I think moving forward I will just put my account on vacation whenever it happens. The last time I had it, my account was going fine until the 5th day I got a bunch of sales then boom at the last minute I got a MC099. Different circumstances because the account was newer.

I guess my thought process was just that when they do these reviews having an older account allows for much more leeway when it comes to this and other things. You are less risk for eBay because the account is older. Not in terms of a human reviewing it but by the bots which basically control everything now. Once an account is aged with Paypal I find it pretty useful to have. They never caused me much problems and I would get my sales instant, and could withdraw instant if I wanted.

[rsot]

Originally Posted by gamedevinci

Wow I didn’t think of it that way. The pressure certainly was immense coming fr both sides. Now only one demon to worry about

only one demon that you know about...

[solefoodbk]

Yeah there is defiantly a difference between aged accounts and new ones. Aged as in years, not factoring in aged with recent sales. I just upgraded my personal account to a business and got that same red wording in the payments section. My account would be on hold for up to 6 days while they review the details. That wording was removed only hours after I upgraded my account.

Considering this is managed payments that stuff never happened on any of my other accounts. Every time I was under periodic reviews, or this type of stuff where my accounts on hold it always took the full 5 days. But these were newly made accounts. The account I just upgraded to business also got crazy seller limits I have never got since doing eBay. On my newer made accounts I had to do chat, or call in to increase the limits. I suspect doing this actually creates risk with MC099, which makes sense from their perspective (a new seller actively trying to increase limits quickly on a new account).

[james_112233]

Originally Posted by degsey69

I think your old account was managed much in the same way new ones are now under MP, the bots will monitor your selling and put the account under review if the sale suddenly take off or not meeting the metrics. It is refreshing now that PayPal has gone because you had the worry of both PayPal and eBay suspending your account, MP do not suspend the account so you just have eBay to worry about, it’s a lot simpler.

Agreed.

It was a nightmare before stressing whether ebay or paypal would limit your acccount or BOTH for a sudden spike in sales.

Now you just have to worry about ebay and usually they are OK.

I recently had an account go in to a periodic performance review due to a sudden spike in sales, ebay restricted the account after the 5 day hold but after speaking to 4 different agents to explain my unique situation the limitation was lifted.

If this was paypal I don't think it would have been so straightforward.

[rsot]

Originally Posted by james_112233

If this was paypal I don't think it would have been so straightforward.

valid thinking

[csproo]

Ebay Managed Payments is a good system, it has only been around for 2 years but it is really difficult for foreign people who are not in the US but want to do dropshipping in the US to find a stable bank for eBay. Personally, as a foreigner, I wish eBay would continue to use PayPal

[murdered_by_ebay]

on operational level there is no difference between accounts opened many years ago and a year ago , it is a question of account activity

[solefoodbk]

Originally Posted by murdered_by_ebay

on operational level there is no difference between accounts opened many years ago and a year ago , it is a question of account activity

Disagree. Why would eBay algorithms not favor an account that was made over 10 years ago vs an account that was made 2 years ago? In terms of risk, if you have an account over 10 years or pick the number vs new account then there is likely a reason for that. Not to mention majority of eBay sellers who drive traffic are from aged accounts. I think there is a reason for that. If newer accounts were treated the same as older accounts it's not possible for that number to remain like it is.

I already see differences from how my account is updating faster vs a newly made account. My account previously had sales but it was from over 10 years ago, not a lot but it had around 30. It was not an empty account from 2009 that never had any activity.

[solefoodbk]

Originally Posted by james_112233

Agreed.

It was a nightmare before stressing whether ebay or paypal would limit your acccount or BOTH for a sudden spike in sales.

Now you just have to worry about ebay and usually they are OK.

I recently had an account go in to a periodic performance review due to a sudden spike in sales, ebay restricted the account after the 5 day hold but after speaking to 4 different agents to explain my unique situation the limitation was lifted.

If this was paypal I don't think it would have been so straightforward.

If you got limited during a periodic review which means you got a MC099 and they lifted that without you providing the basics like

1) all items need to be delivered
2) no claims are open
3) then they ask for ID, proof of business, proof of receipts, bank statement etc

Bypassing that must have meant your account was very aged and I would think you talked to merchant support. Otherwise not sure how you were able to do that. Assuming you got a MC099. I find eBay limitations harder because they aren't working in the offices anymore. Before you could call support and they all worked in the same building. So if you wanted to talk to a manager you actually could. Now that they all work from home they have no accountability and always do call backs for managers. At least that is from my experience dealing with newer accounts trying to resolve this. I am sure it is a little different if my account was aged, or if you have different support since your in UK.

[murdered_by_ebay]

as far as selling is concerned 1 year and 20 years does not make any difference , the only difference I noticed so far is that old accounts with long selling history tend to receive more warnings before they get restricted or suspended

[SaiJin]

Originally Posted by degsey69

I think your old account was managed much in the same way new ones are now under MP, the bots will monitor your selling and put the account under review if the sale suddenly take off or not meeting the metrics. It is refreshing now that PayPal has gone because you had the worry of both PayPal and eBay suspending your account, MP do not suspend the account so you just have eBay to worry about, it’s a lot simpler.

I agree with this.

I know a few celebs in Japan whose paypal account was suspended for no reason and they were stealing in the 4-5 figures from these people.

So if this is happening even NOW to high profile people, it'll happen to all of us.

[james_112233]

Originally Posted by solefoodbk

If you got limited during a periodic review which means you got a MC099 and they lifted that without you providing the basics like

1) all items need to be delivered
2) no claims are open
3) then they ask for ID, proof of business, proof of receipts, bank statement etc

Bypassing that must have meant your account was very aged and I would think you talked to merchant support. Otherwise not sure how you were able to do that. Assuming you got a MC099. I find eBay limitations harder because they aren't working in the offices anymore. Before you could call support and they all worked in the same building. So if you wanted to talk to a manager you actually could. Now that they all work from home they have no accountability and always do call backs for managers. At least that is from my experience dealing with newer accounts trying to resolve this. I am sure it is a little different if my account was aged, or if you have different support since your in UK.

This account was restricted with ebay wanting me to get further information on the items I am selling. Once provided it was lifted. The initial three customer service reps believed what I was telling them but couldn't do anything about the limitation but I eventually got through to the right person, had to keep asking for someone in trust & safety. And yes I believe it's a bit different in the UK to US.

[rsot]

customer service reps arent rock solid for action sadly

[Dimaria]

Aged account is always better