Error Verification: Please Update Your Phone Number

[InvisAlign]

I’m getting a pop-up error message when listing or revising a listing on eBay. My verified phone number is the original one from my sign-up, and I still have access to it. Can someone help?

[SaiJin]

has the issue persisted for more than 24h?


What's the error message?

[InvisAlign]

Originally Posted by SaiJin

has the issue persisted for more than 24h?


What's the error message?

To help provide a safe trading environment, eBay users need to have a valid phone number on file. Please verify or update your phone number. For more details, see our article on updating your personal information.

[rsot]

is the phone number your cellphone or tracfone or...?

[InvisAlign]

Originally Posted by SaiJin

has the issue persisted for more than 24 hours?


What's the error message?

It's been 8 days now

[InvisAlign]

Originally Posted by rsot

is the phone number your cellphone or tracfone or...?

My cellphone

[SaiJin]

Originally Posted by InvisAlign

My cellphone

the hell.... well... re-verify it then I guess.
Since it's your cell it shouldn't be a problem to do so

[InvisAlign]

Originally Posted by SaiJin

the hell.... well... re-verify it then I guess.
Since it's your cell it shouldn't be a problem to do so

I've reverified it several times now. Saw on ebay community it took 12 days for them to fix the glitch

[rsot]

Originally Posted by InvisAlign

I've reverified it several times now. Saw on ebay community it took 12 days for them to fix the glitch

Sadly, seems like the norm for these glitches...

[InvisAlign]

Problem resolved now

[rsot]

Originally Posted by InvisAlign

Problem resolved now

How did you get it done?

[InvisAlign]

eBay insider