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eBay Suspensions General issues related to eBay Suspensions. Mostly geared towards eBay.com.

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  #1  
Old 12-21-2025
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Exclamation eBay retaining money after MC011 suspension.

Okay, so this is new to me.
I've had 300+ accounts suspended over the years but never have eBay did this.


Is this something new?
They have already been holding the funds for 7+ months. Usually they release after the 3rd or at worst the 6th month.
Anyone ever had their funds held for longer than the typical 180 days?

Last edited by dsdominators; 12-21-2025 at 05:04 PM.
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  #2  
Old 12-21-2025
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Default Re: eBay retaining money after MC011 suspension.

If you've been caught using an Alias or someone else's details they'll quote anti money laundering and fraud legislation same as Etsy
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  #3  
Old 12-23-2025
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Default Re: eBay retaining money after MC011 suspension.

Well, that defenitely was not the case. Just a random "MerryChristmass"999...
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  #4  
Old 12-24-2025
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Default Re: eBay retaining money after MC011 suspension.

Why did you contact Customer Service in the first place? You didn't have a bank on file already? Sorry - just trying to clarify
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  #5  
Old 12-24-2025
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Default Re: eBay retaining money after MC011 suspension.

Everything was verified, the account is 2+ years old.

Out of the blue they hit me with the MC011 requesting tracking numbers and invoices for my orders.

Everything provided promptly, same day they requested them, and everything was 100% legit, no stealth/f@ke BS.

After they finished the review they hit me with a permanent suspension.
7+ months later, the funds are still stuck in the account and emailed them asking whats going on.

This was their reply.

Every next email they keep copy pasting the same reply...
Seems like they won't be releasing the funds.

Only once I've had this happen in the past but after 12 months they released the funds.
Hope that's the case with this one again.
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  #6  
Old 12-24-2025
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Default Re: eBay retaining money after MC011 suspension.

if you read the fine prints,it said it cannot verify the information provided?
But you said you provided .
who are your wholesale suppliers?
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  #7  
Old 12-24-2025
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Default Re: eBay retaining money after MC011 suspension.

if you had 300 accounts suspended then you must be running a high risk strategy? dropshipping , virtual items , counterfeits?
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  #8  
Old 12-24-2025
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Default Re: eBay retaining money after MC011 suspension.

I'm afraid of a suspension too
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  #9  
Old 12-25-2025
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Default Re: eBay retaining money after MC011 suspension.

Quote:
Originally Posted by murdered_by_ebay View Post
if you had 300 accounts suspended then you must be running a high risk strategy? dropshipping , virtual items , counterfeits?
Correct.
Dropshipping.
All those suspended accounts are over the span of 10 years.

Though this funds retaining has never happened in the past ... Hope it's not something new.
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  #10  
Old 12-25-2025
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Default Re: eBay retaining money after MC011 suspension.

Quote:
Originally Posted by agent006140 View Post
if you read the fine prints,it said it cannot verify the information provided?
But you said you provided .
who are your wholesale suppliers?
AliExpress and Amazon
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  #11  
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Default Re: eBay retaining money after MC011 suspension.

and this is why they do not want to pay out , they usually do it in two types of cases

a) verification failed

b) fraudulent selling activity is assumed
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  #12  
Old 12-25-2025
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Default Re: eBay retaining money after MC011 suspension.

Not drop shipping, but retail arbitrage (amzn and alibaba),please read Ebay retail arbitrage policy.
The auto response from EBAY saying they cannot verify your information is not correct,it should say taking Ebay customer money and then buy from another retailer and have it shipped to your Ebay buyer is retail arbitrage and is a violation of Ebay policy.
Retail arbitrage is legit,just Ebay does not like it,once your buyer finds out it comes from ALi or AMZN,he will go there and find out he can have it for less,so in the future,he will go direct to those sites.
You are in Bulgaria?,see if you can find the same items from your local wholesalers.
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  #13  
Old 12-25-2025
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Default Re: eBay retaining money after MC011 suspension.

Quote:
Originally Posted by dsdominators View Post
AliExpress and Amazon
Fairly standard suppliers of low cost items but hard to deal with invoices
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  #14  
Old 12-25-2025
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Default Re: eBay retaining money after MC011 suspension.

It is not just the invoices ,but the date of the invoice,-note taking customer money and THEN go to AMZN or Ali to buy the product and ask them to ship.which says he has no inventory on hand,he bought the item with the customer money .
Paypal also does not like the idea,the buyer pays via PAypal and then you IMMEDIATELY useS his money to buy from ALI/AMZN
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  #15  
Old 12-26-2025
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Default Re: eBay retaining money after MC011 suspension.

Quote:
Originally Posted by agent006140 View Post
It is not just the invoices ,but the date of the invoice,-note taking customer money and THEN go to AMZN or Ali to buy the product and ask them to ship.which says he has no inventory on hand,he bought the item with the customer money .
Paypal also does not like the idea,the buyer pays via PAypal and then you IMMEDIATELY useS his money to buy from ALI/AMZN
Ever since Managed Payments we all know that's not the case and I am using my own money to send my orders to my customers.

Anyhow... Just hoping it's not going to be a common practice with these MC011s.

The thread will serve as a heads up to everyone. Don't keep more than a couple hundred £ in the eBay account balance.
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  #16  
Old 12-26-2025
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Default Re: eBay retaining money after MC011 suspension.

I found a reliable service outside the forum that has been getting cash back for stealthers with money tied up in pp or MP - pretty interesting.
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  #17  
Old 01-14-2026
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Default Re: eBay retaining money after MC011 suspension.

Hi rsot, can you pm me about this service. Thanks
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  #18  
Old 01-15-2026
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Default Re: eBay retaining money after MC011 suspension.

Quote:
Originally Posted by johnnycomelately View Post
Hi rsot, can you pm me about this service. Thanks
Fine - done.
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  #19  
Old 01-19-2026
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Default Re: eBay retaining money after MC011 suspension.

Quote:
Originally Posted by rsot View Post
Fine - done.
Can you please PM me that service too? Many thanks!
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  #20  
Old 01-19-2026
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Default Re: eBay retaining money after MC011 suspension.

Quote:
Originally Posted by dsdominators View Post
AliExpress and Amazon
there you go,you engaged in retail arbitrage which is not allowed on Ebay.
It is not against the law,but violation of ebay policy.
but it said it cant verify ,which is not the right answer for retail arbitrage.
go read about its retail arbitrage rules and see if it said it will confiscate your fund.
I think releasing fund after 180 days is Paypal policy as most buyers use their credit cards,and if they have not filed any chargeback,it is safe,so fund can be released,but not sure Ebay has the same policy.
Whose name is in the linked bank account?
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  #21  
Old 01-20-2026
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Default Re: eBay retaining money after MC011 suspension.

Quote:
Originally Posted by sapphirepro View Post
Can you please PM me that service too? Many thanks!
follow-up
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  #22  
Old 01-29-2026
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Default Re: eBay retaining money after MC011 suspension.

hi , would you please share the cashout service for stealthier, would be a great help,
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