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Can you use Live Chat for a MC010 limitation?

Can you use Live Chat for a MC010 limitation?

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Old 08-08-2010
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Default Can you use Live Chat for a MC010 limitation?
Just wondering if anyone here has used Live Chat to solve a MC010 limitation.

I had to wait 20 minutes on hold for the call to work.

Tried Live Chat to ask a question I already knew the answer to. Wait time was 5 minutes.
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Old 08-08-2010
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I tried it, and they wanted me to send in ID. So try the call first.
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