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the terms and conditions say they deliver the Consignment to a safe location at the Delivery Point and surely left in a black rubbish bin
is a break of these conditions and i should be fully refunded?
any advice welcome
thx
steve
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drivers are nicking parcels and saying they left them outside when customer is out its a old scam
there is a lad in the gym selling stuff from a driver its a joke he had 10 Nutra bullets blenders and 2 cycle trainers last week
Last edited by stevebills; 04-04-2016 at 10:51 AM.
drivers are nicking parcels and saying they left them outside when customer is out its a old scam
there is a lad in the gym selling stuff from a driver its a joke he had 10 Nutra bullets blenders and 2 cycle trainers last week
Using Parcel2Go, the worst third party booking company and the second worst courier service in the UK is just a bit stupid. Same price to use the Hermes website over the P2Go one and at least you get £25 standard cover then.
Problem is, these companies know you can't really do 'anything' about it if they refuse your claim. We do need new laws governing the rise of the courier services in this country.
I have really went off using parcel2go. Last year I booked yodel through them and they 'lost' 2 packages of mine containing over £600 worth of items. Never got a refund or even any explanation as to what happened to them. They are both useless, should have got the packages covered but didn't really want to pay £30 each when they were only being delivered a few hours from where they were being picked up. Hermes have always been ok for me but probably depends what you are sending, I only ever sent smaller packages with them. Everyone should stay clear of Yodel at all costs though.
TBH the stuff I have on some of my accounts, if I advertised that I was going to use the likes of Yodel or Hermes I would imagine my final auction values would be between 10-20% less than what they get. For collectables and ceramics you most definitely do not want to have your parcels thrown over a gate, or wall, or squashed in a bin.
Royal Mail all the way for me, and buyers prefer it.
Sounds weird. You got money back already yet ask us what we think
You sent a parcel worth £140, not insured for full amount, & it got lost?
Tall story time or sad coincidence again with you?
No I got delivery cost reimbursed only a fiver I wanted £140.00
Soo is not a refund of delivery an act of guilty
I was not happy with parcel being left outside in a rubbish bin with no proof of signature and it's a Scam as drivers are keeping and flogging so next time I need to insure and get it signed
U need to read again pls
Last edited by stevebills; 04-05-2016 at 01:45 AM.
I used Royal Mail 3 years ago and the drivers were opening mail with a Stanley knife blade and nicking stuff and they sack over 600 a year for nicking so is any courier safe
I used Royal Mail 3 years ago and the drivers were opening mail with a Stanley knife blade and nicking stuff and they sack over 600 a year for nicking so is any courier safe
For anything less than 2kg just go with Royal Mail, as you can't beat them for price/service at this point. All the Yodels, Hermes and other cancer couriers are just waste of time.
Anything over 2kg or International, just go with UPS Express at £12 per parcel and I've never, ever had a problem with them.
I've sent well over 500 parcels with UPS and they always collect before 1PM and deliver next day with international deliveries taking usually 2-3 days in EU.
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It used to be very bad at Royal Mail, mainly when they got in temp Christmas staff. In 2011/12 though they implemented a lot of new changes which has seen the issue pretty much solve.
There will always be thefts though
Quote:
Originally Posted by stevebills
No I got delivery cost reimbursed only a fiver I wanted £140.00
Soo is not a refund of delivery an act of guilty
The buyer got the item so you were not ever going to get the value of the item refunded. Why would you?
They did refund the delivery cost, so that seems about fair really.
parcel2go left parcel in black whellie bin 
