| | | imthatguy | 12-23-2009 04:49 AM | Nice^^^^...
Actually, they always do this around holiday times. Nothing new,it will blow over |
| smaaron | 12-28-2009 12:28 PM | Quote:
Originally Posted by ONE
(Post 114543)
With the verification where they ask for a call back in 48 hours the account never actually got suspended as in naru....the listing that was up they did not end it they removed it from the search engine but if you had the item number or had put it on your watch list you could still find it and bid.
The account was back up and running after the verification question was answered correctly in 2 hours....listing showed back up in the ebay search engine in that time frame with all the original bids and hits on the hit counter.
However they never did send a confirmation email stating the account was back up and ok....they just sent one of those "would you like to fill out a customer service survey" emails...
That was our situation but I think there are different versions of this new ebay seller verification going out. | What verification question(s) did they ask you??? because this is exactly what I got.
My account is a pre-11/07 account and I just got a MC010 after sending out Second Chance offers on my second listing. |
| sdot10 | 12-28-2009 12:45 PM | i think this is something new to be honest. I just had 10 accounts go down BUT it does seem to only affect those with made up addresses |
| yaw1800 | 12-28-2009 12:48 PM | ^^ i know USPS has a system in which they can determine if the address is valid... but to this day i havent had any issues with ebay verification or suspensions..
Usually those questions they ask: the answer is almost always none of the above... there's no way ebay alone can dig up that much info on you, they have no idea what you been through or even changed your name or something... |
| sdot10 | 12-28-2009 01:25 PM | yeah the ones ive gotten have all been non of the above. The whole thing is really weird. Like what are they trying to do. This seems like the biggest waste of everyones time. Even people who are 100% using all their real info and never having any problems with ebay seem to be getting caught in the net. I guess they are saying if youre legit then youll just send the info but how many people do you think are going to just say screw it im not sending that i ust wont sell on ebay. They really seem to not even care about making money anymore. |
| PlasteredinParis | 12-28-2009 03:42 PM | Quote:
Originally Posted by alphaversa
(Post 114528)
For those who have already gone through the eBay verification process, how many days on average is it taking you to have your account cleared? Mine is about a week. | Yes, the verification process for me was about a week. My new account is actually not a stealth account, but I was banned years ago due to my account being hacked, and all attempts to open a new account were thwarted. With the original account, I was required to pay for items I had not actually purchased, and because I refused to pay, eBay banned me. Well, I appealed to them on this matter, and they allowed me to open a new account with my real information. They asked for the DL and a utility bill. |
| imjustme | 01-04-2010 10:32 AM | Is this only happening to US and UK accounts? I would think so since there's a public database of addresses/phone numbers/names for eBay to look-up. It's like the AVS for credit cards. Other countries though don't have it. |
| captainjack1980 | 01-04-2010 10:41 AM | Never had it on a UK account. All seems fine at the moment.
CaptainJack |
This seems to be a problem for US sellers. Touch wood, I dont think this is a problem in the UK. |
| aking | 03-01-2010 07:11 PM | So what if you call them back within the 48hrs? Someone said that the verification isn't as rough. Also, what is the number, I want to call them!
And this verification thing could be REALLY BAD! If ebay is going to verify all new accounts then people are going to start using REAL information (identity theft) just so the verification goes thru.
Just think, someone could be using your name and address on a stealth account just so it clears verification. :suspicious: |
| crazy4discus | 03-01-2010 08:54 PM | I recently had this happened to me also. I called then within 15 minute of the suspension and the ebay employee told me i had to fax in a photo is, a cc statement or utility bill, and proof of inventory that what i had listed was in my possesion. My account was just under a month old. |
| vigilantex69 | 03-01-2010 10:47 PM | Quote:
Originally Posted by aking
(Post 126700)
So what if you call them back within the 48hrs? Someone said that the verification isn't as rough. Also, what is the number, I want to call them!
And this verification thing could be REALLY BAD! If ebay is going to verify all new accounts then people are going to start using REAL information (identity theft) just so the verification goes thru.
Just think, someone could be using your name and address on a stealth account just so it clears verification. :suspicious:
| Like I said in the other post, it only matters what you are selling and how much quantity!!! If you sell 4 of the same items, you WILL get popped. I had the exact same thing happen to me with paypal, they said "oh we see you have sold 3 of the same movie so we would like to see your invoices". |
| bansheezone | 03-01-2010 11:45 PM | There is more going on then just listing the same items in a row etc.. I have been playing with this for days, its caused on new accounts with no history or little history, also as soon as a fee is charged to the account for listing. |
| jbluntz | 03-01-2010 11:56 PM | Quote:
Like I said in the other post, it only matters what you are selling and how much quantity!!! If you sell 4 of the same items, you WILL get popped. I had the exact same thing happen to me with paypal, they said "oh we see you have sold 3 of the same movie so we would like to see your invoices".
| I listed the same items many times like that. I'd start with one wait for feedback then 2-3 then 5 then work my way up to 10 a day by the end of the week, of nothing but the same item and I 'd go on like that for weeks. The only time I ever get suspended is if I don't give refunds and I get 2-3 chargebacks. |
| jbluntz | 03-02-2010 12:37 AM | Another thing I forgot to add, I just listed 10 of the same dvds the other day all at the same time on a 1 day auction then placed extra high bids on each from 10 of my buyer accounts and didn't even pay for them just marked as paid and shipped. So now when I look at items sold I see all 10 of my buyer accounts with 0 feedback less then 5 days old all made on the same day purchased the same item, still waiting to leave feedback. I know that's pushing it, still haven't got popped, just don't try that at home. |
| dburnside | 03-03-2010 09:55 AM | i would agree that this is just a us thing at the moment, think ill get creating a few more accounts soon lol |
Yes, bound to catch up here soon, everything else does. |
| ringer69 | 03-04-2010 10:20 AM | This isnt just a US thing...
I have had 3 stealth ebay accounts wiped out over the last couple of weeks on Ebay UK.
It is basically down to what you sell - if its vero they will phone you within an hour or so of you placing the listing, and before it becomes live in the
listings. If you dont answer the International call they MC081 the account within a couple of minutes.
Its definately a Vero problem on Ebay - I have 3 other stealth accounts up and running selling non-vero items and they havent been troubled at all.
I basically try listing 1 vero item at a time, per account (valued at $200).
I also tried a Vero workaround - basically listed an item without any vero name. This listed fine. A day or so later I added the Vero name into the body of the listing and got the dreaded MC081 hit within 24 hours.
I have also today tried to list 1 vero item on AUS Ebay using a new UK Ebay account and had the MC081 hit.
I agree that what I am trying to list is a very high risk item, however there are people getting away with it so I will keep trying, and I am determined to find a workaround for this.
I am burning my way through stealth ebay and new bank accounts, however I have a few more workaround ideas that I am trying out at the moment.
Are there any Australian Ebay account holders who have been hit with the MC081 when listing on AUS Ebay?
Is this just a US and UK thing at the moment?
Id also like to know how many people have managed to get their accounts back after having the MC081 and sending in all drivers licence details etc.
For myself this is definately a Vero problem - however if I send in stealth DL details etc what is the chance of my account being unlimited? And will that then give me the green light to start selling the Vero items again??
Im really researching this at the moment so any ideas and experiences would be great - I will also add any workaround ideas I discover any.
Please PM me with any ideas. |
| dimdiam1 | 03-05-2010 02:06 PM | Quote:
Originally Posted by alphaversa
(Post 114228)
If you start a new stealth eBay account now you **WILL** be hit with one of these two suspensions.
If you receive an MC010 suspension this is a "soft" identity verification email. If you respond within 48 hours and call them then they will typically just clear you over the phone.
If you wait more than 48 hours after receiving an MC010 you will be hit with an MC169 and this will *REQUIRE* a copy of your driver's license and a recent utility bill.
Sometimes you receive an MC169 without an MC010.
Sometimes you receive and MC010 or MC169 more than once (Two of my accounts went through verification 3 times).
If you are suspended you can still withdraw from Paypal. It does not appear that Paypal cares as much about these suspensions as they do about others. I have never had a limitation problem after about 30 different accounts going through this process.
PROCESS:
You have to fax the documents in. The approximate turnaround time is a week (quickest has been 5 days and one account took over 2 weeks).
This is a pain in the butt more than anything. Have your ID and utility bills ready BEFORE you are suspend because you will be and it is best to be ready.
On the plus side, I have not had a Paypal limitation on ANY accounts that have gone through eBay MC010 or MC169 verifications *YET*. I will keep you posted on this.
I decided to start an official thread on this since many people have questioned this suspension and no one has provided much relevant information yet. Please feel free to add or subtract as you feel appropriate.
Good luck. | I recently got the MC010 nad thelistings cancelation. I phoned them but they did not find anything to ask me, so they asked me to fax them stuff.
I faxed them yesterday, but i wanted to ask if you kow. Does ebay sent you an email confirming that they have received your fax?? Because when i called them yesterday to ask , they said that they don't, they just email you after 7-10 days to tell you the outcome of the investigation.
Do you know??
Because i want to make sure they get my fax.
I want this to be over quickly. |
| aribragin | 03-05-2010 05:22 PM | i had the same problem recently and they denied my appeal after faxing them infos... no idea why...i got so angry i cursed them out over the phone ,they hung up on me...lol
its definatly a vero item problem.... i think the key is to sell 1 a day untilll you hit 15 feedbacks... |
| jbluntz | 03-05-2010 07:16 PM | You shoudn't even really be selling vero until you've got an established track record, you should get selling feedback up to at least 20 from similar generic items. Vero on a new account with no track record is obvious flag. |
| dimdiam1 | 03-05-2010 07:50 PM | ok, but do they send you an email after they receive the fax??
thanks |
| birti | 03-07-2010 12:48 PM | Better to call ! I usually just give them a call after I fax stuff to them....:rant: |
| x2ruff4u | 03-08-2010 06:48 PM | Okay this is really serious now! They are really wanting to get people off of ebay. The book should be rewritten for new sellers or something. I tryed about 10 different things! I am having a hard ass time figuring these guys out on this. Im getting little success here and there but this #@$ is driving me nuts! |
| imjustme | 03-16-2010 04:40 PM | You've got to take it slow. eBay cannot possibly verify the ID card or passport of every single new seller. |
| jbluntz | 03-17-2010 12:09 AM | The ID verify , from my experience, only happens when you list more then 1 item after the first one. If you wait for your first item to sell then relist and do that a few times you should be clear. |
| missrobynd | 03-21-2010 07:03 PM | So no more than one of same item, or no more than 1 item period. |
| imjustme | 03-24-2010 03:40 AM | I just got hit by one of these again. Only sold 4 items on a 1 year old account. Worth about $60 and got the MC010 message. This is a Japanese eBay account, though ...so they have no way to do a background check. It's got to be something else. Maybe we have to sell 1 item, wait for feedback to come in, then list again. |
| jbcbjb | 03-24-2010 12:02 PM | Ok, I received this MC010 Notice - Verify identity last night. I called them this morning and the guy that I talked to was very nice to me. He asked me a few questions about my account (username/email/address/phone#) and I've got all those written down. Then he said he is going to input all my info in the database and he will ask me a few more questions to further verify my identity. He asked me multiple questions that I know nothing about since this is 100% stealth account. All my answers were "none of the above" of course, and I had a big smile on my face when he said that my account was reinstated and I'm good to go :) |
| imjustme | 03-24-2010 12:23 PM | Still, there's got to be a pattern we have to find out. There's no possible way, in my opinion, of eBay verifying every single new seller around the world. This happened to one guy on the forums from Turkey ..and then one of my Japanese accounts ...and a lot of US sellers from what I've seen, so it's got to be a worldwide thing. Imagine how many new sellers register on eBay every day? There's simply no way they can all be verified. |
| OfficialGenius | 03-24-2010 12:34 PM | Could be the item you're listing that triggers it. *AHEM* Software...? |
| imjustme | 03-24-2010 12:46 PM | No software at all here. Mainly clothing. Some of them VERO items but no brand names in the titles. What I usually do is I buy 10-15 feedback and then start listing. Is that something you guys are doing as well? Or are you all starting with selling from '0' feedback? Maybe that's the trigger.
Personally, I have about 40 more accounts that are from 2008. I used 2 of them in the last days and they got hit with MC010. So it isn't happening just on newly created accounts, but accounts that just start selling. |
| imjustme | 03-24-2010 12:49 PM | By the way, what I mean with buying feedback is that I buy low cost items, between $2 and $12 to gain some feedback. Nothing below $2 and no eBooks. Some PC cables, iPhone cases, gardening tools, etc.
Maybe eBay is cracking down on that. Do we have a pattern here? Anyone else got the MC010 after doing that? Or did you guys start selling with 0 feedback? |
| OfficialGenius | 03-24-2010 12:55 PM | I wouldn't know since I haven't listed anything in a while. There's this guy I'm watching right now who has 0 feedback, made his account 3 days ago and already sold 25 P90s within 3 days and has 3 Microsoft office up. I know it just has to be an Aspkin member. :lol: |
| OfficialGenius | 03-24-2010 12:58 PM | Also, I've been studying 0 feedbacks or new sellers with a few feedbacks(5-10) and they all have listed big priced items in the hundreds-1 thousand and all seem to still be running fine. |
| arsgunner77 | 03-24-2010 01:06 PM | Quote:
Originally Posted by imjustme
(Post 130095)
No software at all here. Mainly clothing. Some of them VERO items but no brand names in the titles. What I usually do is I buy 10-15 feedback and then start listing. Is that something you guys are doing as well? Or are you all starting with selling from '0' feedback? Maybe that's the trigger.
Personally, I have about 40 more accounts that are from 2008. I used 2 of them in the last days and they got hit with MC010. So it isn't happening just on newly created accounts, but accounts that just start selling. |
yer doing something wrong,ive never been hit with one of these and im running multiple accounts,all range from 2 months to a 2 years old, there is no trend,they can not track people for buying cheap items to build feedback, thousand of people do that,stop thinking everyone is like you
figure out what yer doing wrong |
| arsgunner77 | 03-24-2010 01:07 PM | Quote:
Originally Posted by OfficialGenius
(Post 130097)
I wouldn't know since I haven't listed anything in a while. There's this guy I'm watching right now who has 0 feedback, made his account 3 days ago and already sold 25 P90s within 3 days and has 3 Microsoft office up. I know it just has to be an Aspkin member. :lol: | dude i laugh when i see those kind of people..i think the same exact thing as you..hahah..like seriously make a new account and sell a few thousand worth within the first few days of creating an account..haha def sounds like as aspkin member..hah |
| imjustme | 03-24-2010 01:12 PM | Well, if I'm doing something wrong, then a whole bunch of other people are too. Because this post is full of people getting the MC010 identity verification message.
This is only happening on accounts I've never sold on before. I have a few dozen accounts ranging from 105 to 950 feedbacks and they're fine. It's just the ones I never sold on that are getting this now.
And I did notice one seller selling the same thing as I am, with 0 feedback and he's got like 200 items listed, on a 2 month old account. |
| arsgunner77 | 03-24-2010 01:13 PM | Quote:
Originally Posted by imjustme
(Post 130095)
No software at all here. Mainly clothing. Some of them VERO items but no brand names in the titles. What I usually do is I buy 10-15 feedback and then start listing. Is that something you guys are doing as well? Or are you all starting with selling from '0' feedback? Maybe that's the trigger.
Personally, I have about 40 more accounts that are from 2008. I used 2 of them in the last days and they got hit with MC010. So it isn't happening just on newly created accounts, but accounts that just start selling. | clothing is more strict than software i think, building 10-15 feedback is fine b4 selling,but how much are you selling at that point? i build my accounts like that but i slow very slow,that might be yer problem and well clothing,..i mean just cuz you build 10-15 feedback buying doesnt mean you can start selling whatever you want,the only reason i do that is cuz i think buyers like seeing that stupid yellow star,makes them think the seller is "special" |
| imjustme | 03-24-2010 01:14 PM | Haha, this is a joke. I listed a $3 item about 5 minutes ago on a 2 month old account and got this: Quote:
MC010 Notice: eBay Account Limited - Verify Identity - XXXXXXX
Dear XXXXXXX (XXXXXXX@XXXXXXX.com),
Thank you for selling on eBay. To maintain a safe and secure online marketplace, eBay may require additional verification for newer sellers from time to time. Your listings have been placed on hold until we can talk with you.
To prevent your account from being closed, please contact an eBay representative at 1-866-643-1608 within the next 48 hours.
Our offices are open: Monday - Friday 5am to 10pm PST & Saturday - Sunday 6am to 6pm PST
We appreciate your cooperation in verifying your account as quickly as possible and welcome you as a valued member of our trading community.
Sincerely,
eBay Trust & Safety team
H45388
| Absolutely new account. Never sold or bought anything on it. Fresh name/address, never before used email, fresh credit card number, PayPal verified attached to it. | | All times are GMT -5. The time now is 03:44 AM. | |
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