Anyone else use HSBC online Bank?

hamoudy339 · #1 08-27-2010

Today, i got a phone call from a rep at HSBC regarding my account. He said if I was making deposits from PP and the resaon I was withdrawing the money too fast from the bank ( because i want the money ...duhhhh). He then wants to know what items I was selling on PP and if those were my accounts and I was like yea. Finally, he said he willl call PP and try to get back to me before the end of the day.

The PP account is currently limited and am worreid PP willl find out that is not my real account and HSBC will then also find out. Anybody ever experience something like this?

rsot · #2 08-27-2010

No experience on my part. I hope you keep us posted and I hope it all works out for you. Patience when dealing with the bank...little bit of push and some good will - that's why you do need to keep a bit of balance with them especially when dealing with internet transfers these days.

If you pay for a transaction package...you might get less hassle - only word of advice I can give.

#3 08-27-2010

I use HSBC and never had that happen to me. I have 2 accounts with them that I transfer money from paypal to there on a daily basis.

hamoudy339 · #4 08-27-2010

Nephilim... what type of account do you have with them? I have online savings accounts

jeffweico · #5 08-27-2010

Obviously, you fit a risk pattern they are looking for. Their computers probably flagged your account for human review. Multiple accounts, all receiving money from different PayPal accounts, all the money being withdrawn quickly....

Can you understand how this looks from THEIR point of view?

My advice is to use more than one bank. Use a debit card attached to the account to make some purchases. Don't systematically withdraw everything the moment it gets there.

If the guy from the bank calls PayPal and gives them all of the account numbers, the accounts will undoubtedly be linked and frozen instantly. Then, eBay will look at what you were selling. If they suspect you were selling counterfeits, your buyers will be emailed and told they may have bought counterfeit merchandise and told they can file claims for refunds.

Since they will now be in possession of your REAL info, they will send a collection agency after you for whatever negative balances result.

hamoudy339 · #6 08-27-2010

hey Jeffweico,
I only have 1 bank acct that was actually linked to paypal. Also, I have only had 4 deposits come from PP and all relatively simialr in dollar amounts.

I am not ot worried about Paypal linking me to ebay accounts becuase the account is already limited and ebay sent notices to all of my buyers (3 weeks ago) and no one has requested a refund. Also, I have another $300 in PP to cover refunds or chargebacks.

My main concern is the bank giving Paypal my real info and both of them communicating together, and the result will be of legal action against me for using *** info.

jeffweico · #7 08-27-2010

Quote:

Originally Posted by hamoudy339

hey Jeffweico,
I only have 1 bank acct that was actually linked to paypal. Also, I have only had 4 deposits come from PP and all relatively simialr in dollar amounts.

I am not ot worried about Paypal linking me to ebay accounts becuase the account is already limited and ebay sent notices to all of my buyers (3 weeks ago) and no one has requested a refund. Also, I have another $300 in PP to cover refunds or chargebacks.

My main concern is the bank giving Paypal my real info and both of them communicating together, and the result will be of legal action against me for using *** info.

OOPS! Thought you meant you were using multiple accounts.

d/b/a

Claim you were doing business as __________________.

**SaiJin** · #8 08-27-2010

I really doubt a bank would do this unless the amount you withdraw is very large.
Is it?

hamoudy339 · #9 08-27-2010

Thanks for the advice Jeffweico. Forgot about the d b a

Saijin, I withdrew about $300 (4 times). twice i transferred to another bank account and twice using atm withdraw. Currently, I have $20 in that bank account, and it has been avtive for 2months now.

I think the problem was i opened up an online savings account, and they probably figured i will use it to save money. Also, the HSBC rep mentioned if i was selling gift cards.. and I did sell 1and it was legit. Actually all my items were for the most part legit.

**SaiJin** · #10 08-27-2010

So you deposit and withdrew from a savings acc?
Hmmm... I never do that, so I'm not quite sure if that is what actually triggers it.

First Edition · #11 08-27-2010

WHOA WHOA WHOA.... HOLD UP

If I ever got a phone call from a bank asking me details about the transactions, I'd tell him to go f@ck himself. I wouldn't discuss ANY bank details over the phone with someone making an outbound call to me. That's just being safe! That could have been ANYONE on the phone. If it's someone in a fraud department, you would have recieved a letter, or a subpoena! Paypal won't give them any information, just like HSBC wouldn't give Paypal any information. Are you sure this isn't a competitor or a jealous ex girlfriend trying to mess with you?

Bank accounts are federally regulated, as far as the types. A savings account can only be a savings account if you make 4 or less withdrawals per month. So, if you make more than 4 withdrawals per savings, this is why they're saying you're withdrawing too quickly.

An online savings account... wow... I mean, there are literally hundreds of banks that have this option, if someone wanted to ask what kinds of items I was selling? How does the bank even know I'm selling items? Maybe I'm offering service, or taking donations, or my family sends me money because I'm a college student. WHO CARES!!! None of the banks business

Hercules · #12 08-27-2010

The banks know the names of whats coming in. I mean Amazon, Paypal etc. Maybe they assume that you sell stuff. But your right no talking and no nothing. My nosy neighbors think I got an insurance settlement or something.

First Edition · #13 08-27-2010

just to clarify, you have a right to privacy... Whether or not what your doing is legit

#14 08-27-2010

Quote:

Originally Posted by hamoudy339

Nephilim... what type of account do you have with them? I have online savings accounts

All the ones I have opened up are the basic checking accounts.

goodedc · #15 02-02-2011

good post. i was tring to use hsbc

cherrqell · #16 02-02-2011

Quote:

Originally Posted by First Edition

WHOA WHOA WHOA.... HOLD UP

If I ever got a phone call from a bank asking me details about the transactions, I'd tell him to go f@ck himself. I wouldn't discuss ANY bank details over the phone with someone making an outbound call to me. That's just being safe! That could have been ANYONE on the phone. If it's someone in a fraud department, you would have recieved a letter, or a subpoena! Paypal won't give them any information, just like HSBC wouldn't give Paypal any information. Are you sure this isn't a competitor or a jealous ex girlfriend trying to mess with you?

Bank accounts are federally regulated, as far as the types. A savings account can only be a savings account if you make 4 or less withdrawals per month. So, if you make more than 4 withdrawals per savings, this is why they're saying you're withdrawing too quickly.

An online savings account... wow... I mean, there are literally hundreds of banks that have this option, if someone wanted to ask what kinds of items I was selling? How does the bank even know I'm selling items? Maybe I'm offering service, or taking donations, or my family sends me money because I'm a college student. WHO CARES!!! None of the banks business

I agree. This sounds very out of the ordinary. The only time a bank should make an inquirey is if your depositing large amounts of cash, more than 10k at a time, and making wire transfers of more than 3k, and even then you would not get a call from the bank. The Feds would show up at your door.

I would take the guys name. Call the bank, and ask to speak to a supervisor, and then tel him, and the bank to F#@K themselfs!