When eb ay shut my accounts down recently, they ended all the active listings and refunded all the fees, as they do, and i have ended up in credit on one of my accounts to the tune of nearly £100. I owe them £20 on the other account, and funnily enough, they email me twice a week at least to say that the balance is outstanding, and will i pay them, etc - they even suspended my account which is already indefinately suspended, which made me laugh.
Anyway, i finally got through to eb ay UK customer services (which i think are based in Calcutta or somewhere like that, as no-one there speaks english very well), and told them to take the money i owed them off the money they owed me, and do a bank transfer to me for the balance - the accounts were both in my name, one business and one personal, all this was pre-
stealth guide stuff.
After them saying they would refund some money to my pa yp al account, and me telling them it was no good because that was also suspended, about 5 times, i finally lost my rag and asked for a manager.
After being on hold for about 10 minutes, one came on the phone, and very quickly agreed to send me a cheque for the amount they owe me, and i then need to send them back a cheque for the amount i owe them, as although the accounts are both linked, and both in the same name and address, they cannot deduct one set of fees for another apparently!
The manager said i would receive a cheque in the next 15 days, but it sounds a biit too good to be true, has anyone else had any experience with getting seller fees refunded like this?
eb ay refunding seller fees - anyone have any luck? 
