DHL - Please contact means seized?

[jamblix]

Ugh, hate DHL with a passion. Haven't used DHL in over a year and my first time using on a new address and I get this...

Tuesday, April 03, 2012 Location Time
11 Please contact DHL LOS ANGELES GATEWAY, CA - USA 08:15

Monday, April 02, 2012 Location Time
10 Clearance delay LOS ANGELES GATEWAY, CA - USA 22:35

9 Processed for clearance at LOS ANGELES GATEWAY - USA LOS ANGELES GATEWAY, CA - USA 22:35

8 Arrived at Sort Facility LOS ANGELES GATEWAY - USA LOS ANGELES GATEWAY, CA - USA 22:03

7 Departed Facility in HONG KONG - HONG KONG HONG KONG - HONG KONG 19:08

6 Processed at HONG KONG - HONG KONG HONG KONG - HONG KONG 18:38

Sunday, April 01, 2012 Location Time
5 Processed at HONG KONG - HONG KONG HONG KONG - HONG KONG 17:48

4 Arrived at Sort Facility HONG KONG - HONG KONG HONG KONG - HONG KONG 12:48

3 Departed Facility in HONG KONG - HONG KONG HONG KONG - HONG KONG 02:57

2 Processed at HONG KONG - HONG KONG HONG KONG - HONG KONG 02:37

Saturday, March 31, 2012 Location Time
1 Shipment picked up HONG KONG - HONG KONG 23:17

Please excuse the spacing. It's funny, I'm dealing with a new supplier and told them specifically to please ship with EMS as I have bad luck with DHL and they say "It's ok we have experience and methods to make risk of customs minimum" yeah my ass...

My initial reaction is this shipment is a goner and there is no way in hell I'm contacting DHL right? Unless you guys know better I know many of you use DHL would it be alright to call in and see what's up or...

[Gamefreak]

DHL is a PAIN right now. They seem to be inspecting everything. I got like 10 packages this month all 10 stopped and inspected all have branded items but some reason they all got released the following day.

Perhaps they want your SSN or EIN. They are very nice ppl ( DHL staff ) call them and find out.

[Callidus]

Im in the UK, my order from last week had to be shipped from my usual supplier via UPS as there were problems with DHL. Just had 500 pcs shipped yesterday with DHL as they have stopped their 'spot checks' and im praying its all ok!

Youve made me worry now lol

[teedon]

"Please contact DHL'' meaning your packages have been seized and DHL will tell you to contact US custom directly.Nobody can handle this issue if the goods got seized .

CA is always dangerious region by shipping DHL,we have mentioned a lot in this forum.

West and middle is ok shipping by DHL recently.

The final step is asking your supplier to discuss how to avoid this in next shippment.

[UnderBites08]

How is dhl to new york?

[UnderBites08]

Also if your seller is good they normally will reship.

[cortex]

Same with UK...DHL is not good for sending certain goods.
I ask for chinapost or EMS

[teedon]

new york is ok recenty via DHL but not sure in the upcoming a few weeks.

[hackteck]

jamblix what happened when you called dhl

[jamblix]

I didn't call, I don't really want to what's the point if they're just gonna tell me my shipment has been seized.

I'm going to talk to my supplier first and ask how they labeled and priced the shipment before I call in.

(edit: by the way, has ANYONE called after they got the contact DHL message? And what do you think is the worst case scenario if I do call in?)

[Gamefreak]

Just call in. whats the worst that can happen? just dont give them any personal info but of course they already have that from the shipment itself

[cardfelon]

I have found that packages going through LA and New York have the higher seizure rate for me at least. 95% of my stuff goes through Cincinnati with minimal issues.

[Thankful]

I don't even use DHL nomore overpriced for the huge delays that occur these days.

[cortex]

Originally Posted by tanxful

I don't even use DHL nomore overpriced for the huge delays that occur these days.

Really? I love DHL. I get stock in 3-4 days. Only crap side is sometimes having to pay the VAT.
Although its useful in a way because you get a VAT statement and Invoice which paypal would drool over

[FandangoKango]

Who uses dhl in the usa still? I thought they sold out?

[jeffweico]

Most likely means seized, but it wouldn't hurt to call, as it COULD be someting else.

Like cortex, I never have issues with DHL.

[UnderBites08]

Originally Posted by jamblix

I didn't call, I don't really want to what's the point if they're just gonna tell me my shipment has been seized.

I'm going to talk to my supplier first and ask how they labeled and priced the shipment before I call in.

(edit: by the way, has ANYONE called after they got the contact DHL message? And what do you think is the worst case scenario if I do call in?)

What is your supplier going to do for you?

[markflood]

why would they want to seized? everyone know everything is made in china. so what gives

[jamblix]

Haven't had a chance to talk to him yet, gonna contact him tonight and call in tomorrow. I'll keep you guys updated.

[GreenBean]

Jamblix,

worst scenario(s)

Fully seized consignment

Pay more duty request.

Nice scenario ( and this can happen)

Package damaged in transit. Isurance action needed.

You pick what suits you best

[newjerseymax]

I had this with 3 packages recently.... All at once...

I did call.... First they will want your name and phone number before anything... They told me it was a customs issue... Asked me if I wanted to talk to customs.... I declined. She opened some kind of case... Next 4 days someone called 2x a day. I answered each time, however it was always as if it was first time calling.

My supplier re-shipped products...

2 days ago one of the boxes was left on my door step. It was opened and inspected by customs.

Now I wish I would have opened a case on all 3. The one I did open case is the one that showed up.

[accutinting]

Got same notice recently and DHL gave me the customs office number and this is the middle USA port btw. so I call late at night to see where that number and extension lead to and it was a typical customs agent and after research found that name to be under some seizures under google search with others. Got a LL and just let it be, im shocked this small order even got stopped let alone the type of item but I never like dealing with customs even if your not doing anything wrong, I feel as if they want to much info so I just avoid all together. now thats just me and how I feel about it. There are so many things they can nail you with, not just your typical foreign vero items but once again it could be just something got damaged or along those lines