21 days hold for a payment from Unregistered PayPal User

[westcoast_d]

Hi guys,

I have sold an item on eBay US today. The total amount is $300 dollars, and the buyer who bought it, his eBay account was registered on April 2011 but still with 0 feedback. After the payment was done, the payment has been put on a 21 days hold. And when I was looking at the PayPal transaction detail, I realized this buyer's PayPal account is showing as "Unregistered".

All these details of the buyer seemed very strange to me. Plus the 21 days hold. Shall I go ahead to ship out the item or refund the buyer?

Thanks in advance!

[MM78]

Does the address show as verified? It could be they used a Credit Card to make the purchase.

[westcoast_d]

It doesn't say, where it normally says verified or unverified, this transaction says "The sender of this payment is Unregistered".

[meVebay]

Transactions like these here in the UK normally mean the buyer used the guest checkout option, where they avoid creating a PayPal account.

[Volkspeed]

Same thing happened to me, the buyer is from Russia I have a little difficulty understanding his explaination. His purchase was also in the $300 range on 2 items. Oh and get this, his shipping address starts with "Land of makebelieve." Wont be shipping diddly.

[rsot]

1st q - to where is the item headed?

[westcoast_d]

Originally Posted by rsot

1st q - to where is the item headed?

Hi rsot, the shipping address is Nashville, TN, United States. It is the same address on both eBay & PayPal page.

[westcoast_d]

I have messaged the buyer to ask for a phone number, told him it is required for international shipping. Will wait and see if he reply. Really hate this type of things

[westcoast_d]

Buyer replied me with a phone number after 1 week. Is it safe to send the item now?