How you got pass trough this step for lifting account limitation ? I have provided tracking numbers from Bulgarian Post, but PP told me that they are not accepting bulgarian post tracking numbers. I've spoke with buyers and they told me that they don't have any documents. So i'm in trap now.
I need only this step to get my account reinstated but i don't know what to do?
What type of documents you're using and get passed the PP "?
The complete step-by-step guide to get back to selling today!
just explain it to them, I mean the customer is not saying they did not receive it right? so it is just routine questions, they may allow it through, like if there is good ebay feedback left for the transaction...
if done quickly, suppose you can send tracked thank you or free gift letter to get a signature..
Ok, guys. So i have delivery receipt from the 2 buyers, who are signed and have stamp from the post office. Will be this enough for paypal, for proof of delivery ?
Ok.But i have an old scaner, so the quality is not very good, you can read everything but not to see the details when you zoom. This is a problem for PP or not ?
When you have them on the phone, ask for the fax number closest to them. Tell them you are sending a fax with the info. Tell them you have made every effort to get the buyers to give you all their info of delivery.
See what happens.
So i have to send them via fax.Ok, i thought that it will be easy just to upload it and then to call them. I will search for better scanner, so i can upload it with good quality.