Dear ######,
To help you be a successful seller and ensure a safe experience for the eBay community, your account has been restricted until additional information can be verified or obtained and we're able to confirm that your use of services meets the guidelines in eBay's User Agreement.
I understand that this process may seem confusing. Please let me explain a little more about it. We're committed to reducing both fraud and negative buying experiences on eBay. To maintain a safe marketplace, we sometimes restrict selling activity, end active items, or suspend accounts until additional information can be verified or obtained. These actions are not necessarily meant to be a reflection of your account's activity, but rather a preventative measure.
Learn more about eBay's User Agreement:
Your User Agreement
To appeal process this restriction, please review the following guidelines:
-- Submit all of the following information by fax (fax number below):
- A readable copy of your driver's license, front *and* back, or other government-issued ID.
- A copy of a recent credit card statement, bank statement, or utility bill. Your name and billing address should be visible, and consistent with the information registered to your eBay account.
- Documentation that shows that you purchased the item(s) recently listed for sale on eBay. Documentation that will help us verify your items can include either manufacture invoices or receipts. Unfortunately, we're unable to accept photos of the items to fulfill this requirement.
-- Important --
- Make sure that your name and user ID appear on each document that you submit. If this information is not included, it cannot be processed.
- Be sure your submitted documents are current, valid, and legible.
What should I do????