eBay Asking for ID Confirm, MC013
So eBay is giving me these MC013 messages when I create new accounts; I've been creating accounts for a while. Actually created over 200 accounts over the last year and never experienced anything like this.
Starting on December 26th, they started giving me a MC013 saying that Action is needed on my accounts, and when I call in they want me to fax in 2 forms of identification. I tried faxing for one of the accounts just to see what would happen - 4 days passed, and nothing has happened.
I also got my worker to go ahead and give them a call, and the poor agent on the other side said that he got the job to go through ID's on the 26th. Checking both Canadian and US accounts, I can confirm that this issue is affecting both. It isn't just a US or Canadian thing.
I've thought of a couple things that might cause association.
The strongest possibility being IP, but I've double checked that the IP changes every time. It's another possibility that they've suspended the entire IP block.
I don't think it's a phone number issue, because the canadian and american phone numbers go off of two different providers.
I don't think it's a file linking issue because every time an account is created it's done under a new user name and a new IP.
I don't think it's under the personal details used to create the accounts because if that was the case then some of the accounts would go down, not all of them.
So right now I'm hoping for some help. I really hope these instances are fairly isolated to just me. Is anybody getting any of the same issues as I am?
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