verified pp acc now limited... worth a rescue?

[turboman]

very decent eb and pp acc... eb acc is 100% over 120 days just had a nice sales increase too!... pp acc has just become limited...

in the last 3 weeks i had a few disputes, 3 in total, 1 my fault hands up, cancelation place for an operation became avaialable so i took it, so 1 item in particular failed to go out... not good i know, yes i could have has someone send but i dont allow anyone else to access my accs

other 2 are bogus ⊗⊗⊗⊗ claims for sure... 1 was a delayed postal situation we had crazy snow here in uk and postal delays inevitably caused problems... agreed it was a genuine claim as the item was late in the post but i sent in good time, they will have recieved but they put in item not recieved
usual situation i have to provide tracking ??? no tracking post paid none sent... standard royal mail 1st class is not tracked so i have nothing to offer or upload = refunded. pretty much the same case for the other 1

looged in last night to monitor activities as you do and im limited

asking me to provide info in the resolution centre to review my acc

ok... here is where a few things get odd

list of things to do

photo id - i already uploaded photo id when i reached 1900 as my acc is verified

proof of address - same for this, uploaded utility bill already !

provide invoice - please provide invoices for the documents below??? umm there are no documents below ?

validate account info - phone and address... asking me to phone now this takes 2 mins blah blah

provide business info - im personal acc ? i click in and its pretty much usa style info they are asking for ??? taxes and such... as said im personal acc what am i supposed to do in this section ???

proof of delivery - please provide tracking info for deliveries posted below...umm yet again there are no entries below ? nothing... and as said if i dont send items uk signed for or int recorded then i have no track info to provide...

confused

as said the eb is nice and no issues... no warning emails or open cases or disputes

pp has limited the acc... but i resolved all 3 issues with full refunds, so currently no open disputes

basicly dont understand why i need to upload info... and when i do attempt to resolve there is nothing i can do ??? provide invoices for the items listed below??? well i scrolled all the way down the page even looked under the laptop.. there are no entires listed below
already uploaded pic id and bill id... why will i need to do this again /

worth a rescue or should i drop it like its hot

and if i do attempt a rescue bid how can i when im unable to resolve invisible issues!

pretty much no funds in acc to worry about

any help tips and advice

[GreenBean]

Consider calling them after you get all your paperwork together.

Get the date the other info was sent in....

Explain the health matter ( try for sympathy) and explain the other matters were resolved. Try to get them to work with you.

Until the account get the notice from paypal/ebay always try to save it. ALWAYS

[turboman]

cheers gb,,, but do you know what i do with the sections where they are asking for info where there is no issues ? if you understand what im saying

what can i resolve if there is nothing to resolve.

[moneyhustler88]

Just put as much information and be honest about the transactions. My account got limited a few weeks ago..well 1 of 8 stealths. I put honestly and in really great detail what each transaction was and highly that there was no risk because i knew the person etc..etc and what it was for and stuff and that and my account got back.
Of course it all depends on why you were limited from their side.

[rsot]

If there are no steps to follow and you have put in the info...you may have to take the last measure of calling up PP. Try and save the account - if not, you will at least learn why it's limited for good

[GreenBean]

Originally Posted by turboman

cheers gb,,, but do you know what i do with the sections where they are asking for info where there is no issues ? if you understand what im saying

what can i resolve if there is nothing to resolve.

That's why I said consider calling them.

You need to state the obvious & hope the agents agrees.

[rsot]

Get a few backups going ASAP too

[Sandy D]

Listen to GB, you have nothing to lose.

Everyone also needs several accounts sitting in the wings just in case.