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Re: Too angry yesterday to write about this stupid customer
 

Pain this..... have to keep up with all the nasties ebay hands out.

All under the guise of protection and making life easier.

:heh:

Re: Too angry yesterday to write about this stupid customer
 

Communication is key - a customer can still CLOSE one of these automatically opened claim cases with proper talking and cajoling...

Re: Too angry yesterday to write about this stupid customer
 

We all have had our share of idiotic buyers. Once I refunded funds for an item. And buyer says she has NOTHING in her account (as in capital letters).
I noted that it is already marked as refunded on PP and EB. And told her to check with the bank or CC as sometimes it goes back directly to them ( I meant check your online account etc)

I got a -ve FB (reason : "don't tell me to talk to my bank")
The fact that we are sellers and on this forum, says a lot that we have some IQ, but there's a lot of low level IQ out there.

Re: Too angry yesterday to write about this stupid customer
 

I got a buyer yesterday telling me how she paid for an item 3 times and wanted the refund for the 2 additional times. I had to tell her: look lady, check your pp account - you only made 1 payment and that was eB - I dont do overrefunding, it's not part of the business. She hasn't replied back yet

Re: Too angry yesterday to write about this stupid customer
 

Something is very wrong with the post office[s] in Brooklyn. In a nutshell, they don't deliver mail, they return it. When I fell into that experience, I did a google search and found a Yelp page with a laundry list of complaints from Brooklynites. This was awhile back, don't know if it has improved. I got my customer's package back and re-sent it via Fedex Ground.