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PP ask about business license etc
 

Hi,

Few days ago my pp account has been limited and I received email from pp and they ask about additional documents.

Original email from PP:

Please provide a copy of each of the following:

- Original receipts or invoices referencing your purchase or acquisition of
the items you are selling (" my product ") , along with the name and telephone number
of your supplier(s).

- Please provide us with more information about your business. Please
submit copies of your business license as well as any other documents or
forms approved by and filed with the government in the location where your
business operates.


What they mean by copies of ,, business license,, and ,, other documents or
forms approved by and filed with the government in the location where your
business operates,,



What kind of documents is this and where I can get them from ?

Re: PP ask about business license etc
 

If you arent operating a REGISTERED business, you can call them up and explain that you are just a personal seller....have you been operating high volume? You will need agent assistance to remove this

Re: PP ask about business license etc
 

First one is self explanatory

The second, do you operate as a business?

Re: PP ask about business license etc
 

I'm not operating registered business, account is stealth and work perfect for 1.5 year. Operating value about 15-35k a month...

Re: PP ask about business license etc
 

With those sales you need to be a business, and if I were you I would just crate your business right away and hopefully that info will be good

They are looking for documents that show you are incorporated, and if your paypal is a business account already, hopefully the business name will be available to use

Re: PP ask about business license etc
 

I send them business info (invoices I still preparing) but still they need more information :

- please explain spike in refunds and how you intend to avoid that in the
future

????????????

Re: PP ask about business license etc
 

I have spike in refund because pp limited my account and I refund about 10-15 orders in 1 day.... :(

But how I can explain them to sort this out ?

Re: PP ask about business license etc
 

Pretty self-evident ...why did you have a lot of refunds? Problems with products?

Re: PP ask about business license etc
 

I have spike in refund because pp limited my account and I refund about 10-15 orders in 1 day.... :(

Re: PP ask about business license etc
 

Basically I need ti give them reason why I have spike in refund.

I have to write it in the form of a letter ?
with explanation why I have spike in refund and how I will intend to avoid that in the future.

I need to find a ,,sensible,, reason...

Any advice much appreciated.

Re: PP ask about business license etc
 

Tell the truth I guess. Not much you can do imo...

Re: PP ask about business license etc
 

Is there a monthly volume in sales in the uk where pp UK can ask you to be incorporated?

In US anyone can run a business without being incorporated.

Is it different in UK?

Re: PP ask about business license etc
 

I should tell them simple because my account has been limited and that why we refund all of orders from that day... :/ ?

Re: PP ask about business license etc
 

I'd go with that.

Meanwhile prep some new accounts for the future ( if you don't have others right now ).

Re: PP ask about business license etc
 

The truth should be clear and precise and address WHY the problems that day

Re: PP ask about business license etc
 

Surely at £15000-£35000 a month you are VAT registered?

I guess thats what they want.

I've always kept stealth accounts under the VAT threshold for that very reason (them wanting seperate VAT numbers for every account that hits)

Re: PP ask about business license etc
 

What's the VAT treshold, just curious?

Re: PP ask about business license etc
 

What does account being limited have to do with refunds?

Re: PP ask about business license etc
 

£81,000 as of April 2014

Re: PP ask about business license etc
 

OP might have been spooked and decided to refund the new payments made, hoping that the limitation would be lifted.

Re: PP ask about business license etc
 

According to UK, they expect you to be a business with that volume.

:juggle:

Re: PP ask about business license etc
 

UK can get spooked if transactions are over £3000 for a couple of months.

OP has gone well over the VAT reuqirements (£81000) even on making £15000 per month.

Back to your questions, if you are considering running high amounts, then business may be preferable. But that itself has problems ( logistics wise).