eBay Suspended & PayPal Limited Forums - Buyer left negative FB and now want full refund for Revise

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- - Buyer left negative FB and now want full refund for Revise (https://www.aspkin.com/forums/subscriber-discussions/82174-buyer-left-negative-fb-now-want-full-refund-revise.html)

rsot	01-27-2015 11:09 AM

Re: Buyer left negative FB and now want full refund for Revise

Full refund for revision...buyer will revise to a neutral - not worth thinking that better feedback will be left

bjammin

01-27-2015 10:56 PM

Re: Buyer left negative FB and now want full refund for Revise

Quote:

Originally Posted by tida2004 (Post 635532)

Hello,
Today one of the buyer left a negative feedback for one item as he said *its faulty and not as listing* .
I politely asked him if he doesn't like the item ( which worth £40) can send me back and I am happy to issue full refund with postage cost.
I had 82 Positive FB with 100% now its 98.8%.
Buyer replied he will only revise feedback if I give him a full refund but he will not send it back.

Should I contact with eBBay or just refund him.

Yes, this is feedback manipulation. This is a guaranteed win for having the feedback removed. As soon as they read that message, it is over.

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