Same thing happened with me. Just fax them whatever your merchant acct. people sent you when you set up your new acct. Or go into their site, where your acct. info is, and print out those pages and send them in. I did that, blacked out all personal information, and they accepted it. Don't know how that constitutes verifying the acct. since I could be sending in info from accounts I have nothing to do with, but they accepted it.
Also, it is my understanding from others on these boards that you can use the same Merchant Acct. info for different accts. Black out the last part of the Acct. number to be safe.
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