Re: Buyer purchaseed £700 new sealed camera, now wants refund
A lot (if not all) of the details of the injustice in these transactions fall on deaf ears with Eby and Amzn and in a case like this (I only use Eby) I just take it back, accept the loss, and try to minimize it by selling it as used but excellent condition, and I do this quickly each time to make sure I get something back and minimize the disputes opened.
The very rules of the "protection" that Eby and Amzn set up are designed to protect the buyer first and foremost, which makes it a safe place for them to shop and encourages them to return (although unfortunately this allows those with experience to take advantage) and the sellers come in a distant 47th place after profits, and other things that benefit the company. So much for any appreciation for us sellers, who take it in the teeth everytime there is a dispute.
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