PayPal issue - please provide more information. please withdraw money on our classic
I've been using this account for roughly 2.5-3 months, no issues, cleared the 72h withdrawal barrier, no payment holds etc. Money cleared out no problem , waited each time for it to clear before requesting the next chunk. I never withdrew too much at one time, always left a reserve and always used a Dedicated IP, all in all I though I was doing it right. I'm close to the EU limits so have fired off ID etc but should still be able to do everything except close the account.
Tried to withdraw Sunday/Monday and got the following message "please provide more information. please withdraw money on our classic site instead" tried it on the classic site and it just refreshes the screen and nothing happens.
So I used the PayPal message option to get in touch and they've left me with this message overnight
"Dear *******,
Thank you for contacting PayPal.
To withdraw money from your PayPal, kindly contact us over the phone due to security where we can make an adjustment in your Paypal account.
Please call us on 0800 358 7911 (freephone from the UK. Rates from overseas landlines and mobiles may vary). We're open from 8am to 9pm Monday to Saturday and from 9am to 9pm on Sunday. If you're calling from outside the UK, call 00353 1 436 9004 (international call charges may apply).
Thank you for your time.
Yours sincerely,
Yours sincerely,
Jocelyn
PayPal "
Now ideally I don't want to have to phone them, it'd require purchasing a new burner etc plus I've heard of the manual review they do when you call, has anyone got any other ideas?
Thanks!!
|