Seller Refuses Return on Damaged Camera, claims I damaged it/swapped it

lucy · #23 03-01-2018

I've been ripped off, you can be leery the claim if you want but everything I said is genuine and real.

Quote:

Originally Posted by rsot

Nice of you phaz to provide the info - I (along with others) are a bit...leery of this claim.

lucy · #24 03-01-2018

rsot, I'm sad that certain people on here are calling me scammer, if I knew I would receive all this negative reponnse I would not have bothered to post about it. Thanks to the people that gave me good advice on what to do. Thanks

Quote:

Originally Posted by rsot

Contact eb and pp and go from there lucy. Forum is more geared for sellers, as you know.

Gladiator · #25 03-01-2018

Legit question, how did you NOT know what to do when you sale on eBay?

lucy · #26 03-01-2018

I did not sell the item, I bought a damaged item, which the seller claimed was in mint condition.

Quote:

Originally Posted by Gladiator

Legit question, how did you NOT know what to do when you sale on eBay?

yankee · #27 03-01-2018

If this claim is true, I am baffled that you sell on ebay with any success at all if you really dont know how to handle a simple Item not described case.

It sounds A LOT more that you are trying to pull the wool over someones eyes, again.

GreenBean · #28 03-01-2018

Quote:

Originally Posted by lucy

I did not sell the item, I bought a damaged item, which the seller claimed was in mint condition.

Well done, Girl.

You avoided the question. You were asked, as I did, if you sell on ebay how do you not know what to do, ie make a claim from the buyer’s pov?

rsot · #29 03-01-2018

Quote:

Originally Posted by lucy

rsot, I'm sad that certain people on here are calling me scammer, if I knew I would receive all this negative reponnse I would not have bothered to post about it. Thanks to the people that gave me good advice on what to do. Thanks

It's the logical response lucy - if you think about it (and since you sell on eb), you know that the buyer has heavy protection and help on eb and pp for claims....that's the route to go.

Posting on the forum shows a bit of lack of effort on your part, to tell you the truth

lucy · #30 03-01-2018

deep breaths lol
My stress levels went sky high when the seller called me a liar, I easily get upset over tiny things and this was one of them lol
I'll start the process and send the item back for a refund

Quote:

Originally Posted by GreenBean

Well done, Girl.

You avoided the question. You were asked, as I did, if you sell on ebay how do you not know what to do, ie make a claim from the buyer’s pov?

rsot · #31 03-01-2018

Quote:

Originally Posted by lucy

deep breaths lol
My stress levels went sky high when the buyer called me a liar, I easily get upset over tiny things and this was one of them lol
I'll start the process and send the item back for a refund

You mean seller, right? #confusednow

lucy · #32 03-01-2018

You see what all this stress does to you, lol
Yes the seller, I'm never going to buy high value electricals again on Ebay, not after this fiasco, better off buying off a reputable company instead

Quote:

Originally Posted by rsot

You mean seller, right? #confusednow

lucy · #33 03-01-2018

Seller has threatened to take me to court for asking for a refund and again he's saying I damaged the camera, you see what kind of a seller I am having to deal with

yankee · #34 03-01-2018

Quote:

Originally Posted by lucy

Seller has threatened to take me to court for asking for a refund and again he's saying I damaged the camera, you see what kind of a seller I am having to deal with

Might be a very honest and upset one.

If you sell on ebay, why does any of this upset you? The process is braindead simple. No need for any communication unless you want it....

JamesNorth101 · #35 03-01-2018

I think what most people find odd is that your a seller on eBay but do not know how to return an item? Or the basic eBay protections you get when buying on eBay.

First thing to look at is what is the items return policy? Is the seller a business seller or a private seller?

lucy · #36 03-01-2018

I got the ball rolling now, never really had to return an item where the seller was calling making up stories to not take the item back for a refund, seller is private/has no return policy - probably because he knew it was damaged in the first place and now he's making threats to take me to court lol

you will always get some sellers like this one, who make threats to scare you or take you to court and its the seller that's at fault, how hypocritical is that

An honest seller would take the item back

Quote:

Originally Posted by JamesNorth101

I think what most people find odd is that your a seller on eBay but do not know how to return an item? Or the basic eBay protections you get when buying on eBay.

First thing to look at is what is the items return policy? Is the seller a business seller or a private seller?

yankee · #37 03-01-2018

sometimes things happen in shipping. Sometimes things break. Sometimes we make mistakes. The seller very well may be thinking you are scamming them. I know I would be....

#38 03-01-2018

From your recent threads it does sound like you are a problem buyer....

However if you hadn't opened the other thread I'm sure everyone would be siding with you here and helping rather than pouring scorn on you.

Maybe online shopping just isn't for you, I know I wouldn't be buying items online If I didn't know how I was covered in case of an issue.

ebaystealth1974 · #39 03-01-2018

Lucy, can I have your ebay ID so that I can block you? Thanks!

GreenBean · #40 03-01-2018

Quote:

Originally Posted by lucy

I got the ball rolling now, never really had to return an item where the seller was calling making up stories to not take the item back for a refund, seller is private/has no return policy - probably because he knew it was damaged in the first place and now he's making threats to take me to court lol

you will always get some sellers like this one, who make threats to scare you or take you to court and its the seller that's at fault, how hypocritical is that

An honest seller would take the item back

Your assumptions are not doing yourself any favours.

Never heard of an item getting damaged in transit?

Did you bid for the camera or was it buy now? Did the listing have enough photos for a reasonable viewing

Do you not know the seller is thinking you are not a good buyer?

Why did you enter into a contract with the seller not being aware of your options?
This is a two way street after all.

:

e2free · #41 03-01-2018

I feel shamed to offer you advise on your other thread

This was genuine advice for genuine buyer not who abuse the system

Many said about you bad buyer and I am totally agree

I hate when buyers like you abuse the eBay return system

I really don't think you ever sold anything on eBay otherwise you should know yourself how to handle this situation

rsot · #42 03-01-2018

I guess you have to be careful what you post on the forum lucy - ppl track posts here and note tendencies, just saying

sunset7 · #43 03-01-2018

is she guilty or members are being hostile to her?

GreenBean · #44 03-02-2018

Quote:

Originally Posted by sunset7

is she guilty or members are being hostile to her?

https://www.aspkin.com/forums/uk-eba...lling-sly.html

https://www.aspkin.com/forums/subscr...mazon-pin.html

I have known Lucy since she joined in 2008.

ecommerce and Lucy are not what I could call an ideal combination.

When things go poorly, everyone appears to be at fault except her.

This is not how we trade correctly.